Fully-Automated, Highly-Scalable, Cloud Telephony Solution For Businesses
Bronze
For Startups
- Free Number1
- Forward-to-device
- SMS
- Voicemail
- Teams
- SDAP : Patent Pending Technology
- Shared inbox
- Skill Based Call Routing
Silver
Ideal For Small Sales Team
- Everything in Bronze +
- Unlimited Incoming Calls
- Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Internal Team Calling
- Call Cascading
- Holiday Routing
- Call Scribe
- Feedback for Calls
- Intelligent Reports/Analytics
- Gamification
- Call Tagging
- Reports via email
- Everything in Silver +
- Power Dialer
- Call Transfer
- 3 Way Calling
- Call Barging
- Route to External Number
- Custom Caller ID
- Forward to Multiple Device
- Volume Discounts
- Pause-Resume Recording
- Call Whisper
Enterprise
- Everything in Platinum+
- Get a free trial
- Personalized Onboarding
- Prioritized Custom Development
- Advanced Integrations
- Bring Your Own Carrier (BETA)
- Custom Integrations
- Custom Reports
- Annual Business Review
- Dedicated Account Manager
- IP White Listing
- App Blocking
- On-boarding
- Dedicated Customer Success Manager
- Post Call Survey
- Audit Logs
*The Platinum plan is available on annual subscription only
Explore Our Add-ons
Call Scribe
Allow users to see call transcription
of recorded calls.
$10
Per user
Voicemail transcription
Get Voicemail in the text format in
your inbox.
$1.5
Per user
Now Available On
F.A.Q
Notes
(1) Not free on Exemption List. After total free minutes of all user combined, incoming call charges will apply.
(2) Additional incoming minutes on standard number is charged at $0.02/min . For premium numbers and Toll free numbers , incoming call charges will apply .
(3) Forward Calls to Multiple Devices. Smart Call forwarding charges are applicable.
(4) Voicemail charges are applicable & are same as incoming call charges of the number.
(5) After fair usage, Regular SMS pricing will be applicable.
(6) Voicemail Transcription charges are applicable
(7) We will give hold music but with CallHippo branding
AI-Driven Actionable Insights
From Customer Interactions
Speech Analytics For Contact Centres & Voice Calling Teams
Automated discovery of important calls that your coaching team should assess,
to drive business impact
fraction of time
- Automatic transcription
- Unlimited calling scripts
- Unlimited calling moments
- Call rating & feedback
- Call playbacks
- Library & playlists
- In depth call analytics
- 20 hours of speech analysis/month
- Plug and play
- Personalized onboarding
- Volume Discounts
- Dedicated Account Manager
- Priority Support
- Prioritized custom development
Curious how CallHippo Coach can transform your Contact Center?
Request a Demo Now!F.A.Q
-
Can I try CallHippo Coach before subscribing to a plan?
Of course yes. We will put you on a pilot before you are ready to make a commitment. The purpose of the pilot is to help you try out the your hands on the system and understand the impact that CallHippo Coach can make on your business.
-
Do you offer volume discount?
If you are a large contact centers, we will be glad to offer you volume discounts based on your transcribing hours required. Get in touch with us to know more about our bulk volume pricing.
-
What’s the minimum contract that I need to commit to?
CallHippo doesn’t ask you for annual commitments or minimum agent guarantees, though the RoI of the tool comes when you have more than 3 calling agents. You can stop your subscription any time you wish. In short, there’s no contract that we bind you to.
-
Which VoIP integrations do you support?
At the moment, CallHippo Coach works seamlessly with CallHippo’s VoIP telephony. Let us know the VoIP provider are you currently using, and we will build the integration for you.
See CallHippo Coach in Action
Identify and close
your best prospects
Transform Your Campaigns With Call-Tracking
Analyze & optimize the campaigns that deliver
maximum calls, conversins and revenues
- Get A Free Trial
- Offline Call Tracking
- Online Call Tracking
- Custom Reports
- Call Notifications
- Free Call Recording
- Call Scoring
- Call Forwarding
- Standard Call Flow Builde
- Voicemail & Transcript
- Call Queuing
- Live Feed/Live Call
- Interactive Voice Response (IVR) Menu
- Automated Call Distribution (ACD)
- Call Reminder
- Call Transfer
- Call Barging
- Conference Calls (3 Way Calling)
- Customised Reports
- Custom Integration
- Call Tagging
Curious how CallHippo Call Tracking can transform your Contact Center?
Request a Demo Now!What Is Call Tracking Software?
It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.
The system tracks and sorts information about all incoming phone calls. It allows you to attribute each phone call to specific marketing channels, such as SEO, paid ads, and other online and offline campaigns.
Call tracking system gathers the following data:
- The device the caller used to call
- The number from which the caller called
- The geographical location of calls
- Details of new or repeat callers
- The source of your call – the marketing channel/campaign
- The time and duration of calls
