Your All-in-One Cloud Communication & Collaboration Hub.Best For : Small businesses and startups
What is Line2: An Overview
If you are looking for a complete cloud communications solution that simplifies and streamlines your communication experience– look no further than Line2. We were impressed by how this platform makes managing communications a breeze– offering a range of features that enhance your connectivity and productivity.
One of the standout features of Line2 is its convenient second line, allowing you to make calls, send texts, and receive voicemails effortlessly. Besides, the mobile app and browser-based interface ensure you are connected anytime, anywhere.
What truly sets Line2 apart is its affordability and scalability. You get a full-featured virtual phone system without the need for new hardware. Moreover, thanks to their attentive support team, adding, removing, or changing a line is a quick and easy process.
In conclusion, With its user-friendly interface, customizable features, and exceptional customer support, Line2 delivers on its promise of making communications simpler, easier, and more affordable.
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|Ease of Use
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- Line2 stands out by providing the convenience of managing two phone lines on one device. This feature proves invaluable for individuals selling for multiple companies or dealing with distinct lines of products– ensuring a professional image with dedicated lines for each business.
- Line2's user-friendly application is a boon for those living in rural areas with less-than-ideal internet connectivity. Its reliable service ensures seamless communication, even in remote locations, catering to professionals who can't afford interruptions.
- With Line2's app, users can set up the service on any device– be it a computer or iPhone. This cross-platform compatibility allows for continuous connectivity, enabling users to stay connected both in and out of the office setting.
- Line2's intuitive interface makes it easy to use and manage. Users can configure extensions effortlessly, streamlining their communication process. Moreover, the service's great call quality ensures clear and reliable conversations– fostering effective client interactions.
- Line2's combination of dual-line support, rural suitability, cross-platform compatibility, ease of use, and excellent call quality ensures a highly satisfactory overall experience. Professionals can rely on Line2 to streamline their communication needs and easily maintain excellent client relationships.
- One major drawback of Line2 is its persistent bug, where the app continually dials the primary phone number every time the user connects their phone to their car via Bluetooth. This flaw not only disrupts the user's experience but can also lead to unintentional calls.
- Users have reported receiving unsatisfactory support from Line2. Despite encountering critical issues with the app, contacting customer support led to minimal help and even unprofessional responses.
- Many users have also reported the Line2 app being buggy and unstable. Users frequently face situations where their settings vanish without any clear explanation or warning, hindering productivity.
- Line2's customer service department seems to struggle with long phone hold times, leaving users waiting for an hour or more to speak with a representative. Based on some online Line2 reviews, in some instances, customers have been informed that no one is available to assist them at all.
- Based on the Online Line2 reviews, the worst aspect of Line2 is its confusing billing practices. Customers have reported being charged more than what was initially agreed upon. Also, the customer service representatives seem unwilling to address and resolve these billing discrepancies effectively.
Line2 offers two pricing options – Monthly and Yearly, both of which provide the same set of features. However, like other virtual phone service providers, Line2 does not offer a free trial.
- A. Monthly Plan – $15.99/User/Month:- Line2’s monthly plan includes all the features listed above in this article. Unlike other virtual service providers, Line2 doesn’t offer multiple plans, resulting in no distinction between the sets of features. The only variation lies in the cost, which changes based on the subscription period you choose.
- B. Annual Plan – $13.75/User/Month (Billed annually):- Line2’s Annual plan encompasses all the features listed above in this article– ensuring you get a comprehensive communication experience. The key distinction between the monthly and annual plans is the latter one being more cost-effective since you subscribe to the service for a longer duration.
While Line2 offers affordable pricing options, it may not be as cost-effective as CallHippo– which offers a basic plan starting at $0/month. Moreover, Line2’s features are notably more ‘average’ when compared to CallHippo, which provides a wide array of highly advanced features.
1. SMS & MMS
With Line2’s SMS & MMS feature, you can send unlimited text messages and multimedia messages to anyone, anytime, and from anywhere. It’s an easy way to stay connected with friends, family, and colleagues. You can quickly exchange important information or share photos and videos without any limits.
2. Call Blocking
Line2’s call-blocking service helps you stop annoying telemarketers, spam calls, and unwanted numbers from reaching you. You can define specific numbers or even entire area codes to block, ensuring you only receive calls from the people you want to talk to.
3. Call Screening
The call screening feature allows you to handle incoming calls more efficiently. You can set up an automatic pre-recorded message that answers the call for you. Then, you can decide whether to accept the call, decline it, or send the caller directly to voicemail. It gives you more control over your calls and helps you manage them according to your preferences.
4. Voicemail Transcriptions
With VM Transcriptions, Line2 converts your voicemails into written messages and sends them to your email. This means you can discreetly read and understand your voicemails without having to listen to them. It’s a convenient way to stay updated on important messages while on the go.
5. Voicemail Recordings
Line2 automatically records and saves your voicemails, so you don’t have to worry about missing any important information. Whenever you receive a new voicemail, the app will notify you, making sure you’re always aware of the messages you receive.
6. Call Forwarding
The call Forwarding feature allows you to redirect incoming calls to another phone number. This is helpful when you’re not available to answer calls on your primary device. You can also set up a list of numbers to be called in sequence or simultaneously, ensuring that you never miss an important call.
Frequently Asked Questions
Yes, there are several alternatives to Line2, such as CallHippo, which provides an all-in-one cloud communication solution with a range of call management and collaboration features.
No, Line2 does not offer a free trial for its services.
Absolutely! Line2 allows you to easily port your existing phone number for free, so you can continue using your current business number.
Line2 is a cost-effective solution ideal for startups, individuals, and small businesses. Businesses with limited budgets can give Line2 a try.
No such information for third-party integration has been provided on Line2's website. So, if you are looking for an innovative virtual phone system with extensive support for third-party integrations, CallHippo is an ideal option.