Sonetel Alternative & Competitor

Your search for the perfect Sonetel alternative ends with CallHippo. Customizable, flexible & scalable, CallHippo offers exclusive business services for your specific requirements! An in-depth comparison between Sonetel alternatives & CallHippo will help you make the right decision. Learn why CallHippo is the best alternative to Sonetel

Compare Features, Pricing, Alternative And Select The Best Sonetel Alternative

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Cloud telephony has revolutionized the means of communication altogether. Its ingenious behavior was the primary reason behind its popularity. The sooner you automate, the higher the advantage you have over your competitor. This tool automated the entire business phone system and allowed you to no longer attain all the calls manually.

Numerous VoIP providers came into existence to meet the demands of the cloud phone system. CallHippo and Sonetel are two examples. But not all systems can handle the complex needs of the business. Sonetel is new in the VoIP game, and its offerings are limited as compared to leading VoIP providers like CallHippo.

Best sonetel Alternative and competitor

Top VoIP features that every standard business phone system should have

  • Call Forwarding
  • Forward an incoming call to any other number so that your client never returns unanswered.

  • Call Queuing
  • Place incoming calls in line and distribute them to the next available extension in the order received.

  • Call Monitoring
  • To get an actionable insight of the call like time spent, missed calls, routing, load percentage, etc.

  • Call Barging
  • Managers can listen to the live call between the customer and representative and can cut in if the escalation occurs.

  • Call Recording
  • Recording the live calls that can be used for training purposes.

  • Global Connect-
  • Determine the timezone of your client with a simple mouse hover to ensure you connect with them at the right time.

Sonotel is a dubious business phone system without proper team compatibility or specification. You can end your search here with CallHippo if you are looking for a substitute of Sonotel and a robust cloud phone system.

CallHippo – Substitute Of Sonetel

Considering the standard features that a business phone system should have, Sonetel was devoid of many facets. Besides lacking substantial features, it is also one of the most expensive VoIP providers. If you are looking for a Sonetel alternative, then CallHippo provides the best-in-class cloud phone system with matchless features and broad experience.

CallHippo, a foremost substitute of Sonetel, not only provides the conventional features but also offers other quality aspects that help in delivering impeccable service and providing excellent support to the clientele. From pricing to integration to support, this Sonetel alternative steps up to the mark to fulfil all the phone system-related requirements for businesses.

callhippo pricing

Reasons to adopt CallHippo

There are a multitude of reasons as to why CallHippo is the best Sonetel alternative.

  • Pricing- Unlike Sonetel, CallHippo provided tier-based pricing based on the business need.
  • Integrations- CallHippo offers several Integrations like ZOHO, Hubspot, Zendesk, Zapier, etc. to make calling and analytics seamless. Whereas Sonetel provides 3-4 integrations.
  • Features- With CallHippo, you can avail countless features to make every step of your calling easy, quick, and insightful. On the other hand, with Sonetel, you could only access 5-6 features.
  • Compatibility- Sonetel is only for web-based and Android devices, but CallHippo supports iOS, web-based, Android, Mac, and Windows devices.
  • Support- With CallHippo, you can get assistance on the phone, emails, ticketing, live chat support, and training. Moreover, you also get a dedicated account manager.
  • Operational Scale- Sonetel is only for small and medium-sized enterprises and freelancers. Whereas, CallHippo offers custom made plans for any industry.

So yes, Sonetel is an unsound business phone system with no proper team-designed features or setting. If you are looking for a substitute of Sonetel and a robust cloud phone system, then with CallHippo, you can end your search here.

Sonotel Alternative – CallHippo




PricingUsers can choose from below plans 4 available
  • Bronze at $14
  • Silver at $24
  • Platinum at $35*
  • Enterprise- Customized Solutions
  • No free trial available
New Business Starter package $49/yr.
Languages supportedEnglishEnglish
  • Zoho
  • Pipedrive
  • Freshdesk
  • Slack
  • Zapier
  • Hubspot
  • Zoho CRM
  • Zendesk
  • Intercom
  • Groove
Sonetel can be integrated with the following tools:
  • Google suite
  • Office365
  • Salesforce
  • MS Dynamics
  • Zendesk
Devices Supported
    • Windows
    • Android
    • Mac
    • Web based
    • iOS
  • Web based
  • Android
Available Support
  • Phone
  • Email
  • Live Support
  • Training
  • Tickets
  • Email
  • Phone
  • Live Support
  • Automatic Call Distribution
  • IVR System
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email
  • Free Calling Credits
  • Call from Any Number
  • Ring All Devices
  • Office/Number Opening Hours
  • Call Hold
  • Call Hold With Custom Music
  • Call Mute
  • Click to Call
  • Voicemail in Email
  • Voicemail Custom Greeting
  • Custom Integration
  • Call Notifications
  • Android App
  • iOS app
  • Outbound Caller ID
  • International Numbers
  • 3-Digit Editable Extension
  • Call Conference
  • Call Barging
  • Call transfer
  • On Call Notes
  • Call Reminder
  • Analytics
  • Concurrent Calls
  • Global connect
  • Dynamic Number insertion
  • Auto-switch numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Voicemail
Suitable for company size
  • Small, Medium & Large enterprises
  • Custom plans as needed
  • Small, Medium size business
  • Freelencers
Product infoCallHippo is an excellent software tool that fulfil all the phone system related requirement of businesses Sonetel provide smart and effective communication tools to help small businesses and entrepreneurs do big things.

*The above comparison clearly shows that CallHippo is one of the best FreedomVoice alternatives In 2021 because of its customization abilities, pricing affordability, customer support, and other such excellent features.

If your business is looking for a simple yet affordable virtual phone number provided with a robust set of features that are easy-to-use, CallHippo is the top VoIP based alternative. The company also offers a free trial to help you make an informed decision. Visit CallHippo’s website to know all the details.

Declaration : All of the information is true as per best of our knowledge

Frequently Asked Questions

iconWhat is Sonetel?

Sonetel is a leading call center software that helps small businesses increase sales and save time.

iconWhat are the disadvantages of Sonetel?

While each phone number can handle 60 simultaneous incoming calls, however, you can only make five simultaneous outbound calls to regular numbers.

iconWhich is better: Sonetel or CallHippo?

Unlike Sonetel, CallHippo offers custom-made plans for every industry. Moreover, with CallHippo, you can avail countless features while Sonetel offers limited tools.

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Published by CallHippo

Last updated: April 16, 2021