Omnichannel Communication Platfrom
Integrate all your communication channels- WhatsApp, Instagram, Telegram, and more, into one platform for 360° visibility and enhance customer experience.
- Single dashboard for all conversations.
- Deliver quick and personalized messages.
- Enable real-time collaboration between agents.
- Analyze performance with built-in reports.
TRUSTED BY TOP BUSINESSES WORLDWIDE
Connect Across Multiple Communication Channels
Messenger
Streamline customer support on Messenger with ControlHippo, offering a unified solution.
Connect
Integrations
Integrate ControlHippo With Your Favorite CRM Solutions
What ControlHippo Offers?
Connect Seamlessly Across Preferred Channels
Maximize customer engagement by reaching them on their preferred channels through ControlHippo's Omnichannel solution for comprehensive outreach.
Better Manage Queries with Multi-User Access
Allow multiple agents to access shared accounts, ensuring swift resolution of inquiries and improved response time.
Reduce Response Time With Quick Replies
Set up personalized auto-replies to answer common questions, saving time and improving customer satisfaction.
Get Real-time Insights for Informed Decisions
Gain valuable data-driven insights into customer behavior to improve service and measure communication success.
From faster replies to better engagement and happier customers, these numbers tell the story of how ControlHippo empowers businesses to succeed.
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Customer Satisfaction Rate
Increase in Productivity
Customer Retention Rate
Increase in Engagement
How ControlHippo Works: A Visual Guide
One Stop Solution for Your
Communication Needs
Experience the full potential of ControlHippo Omnichannel Inbox. Start your free trial now!
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Hear From Our Customers
We got amazing help from the ControlHippo team. They're really quick to respond, know a lot, and do everything they can to help with our questions. They really care about making customers happy, and that's what makes them special.
Frequently Asked Question
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An Omnichannel Inbox is a solution that integrates messages from various channels like email, chat, and social media into one platform. This makes it easier for businesses to manage and respond to customer inquiries from one place.
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ControlHippo supports email, SMS, live chat, and a range of social media platforms like Facebook Messenger, Instagram, and WhatsApp.
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Yes, ControlHippo's Omnichannel Inbox is designed for easy integration with CRM systems, help desks, and other business tools. Get in touch with our support team to learn more.
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Key features include unified message management, real-time collaboration, automated workflows, analytics for performance insights, and customizable customer responses.
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You can start by signing up for a free trial or contacting the ControlHippo team for a free demo of the Omnichannel Inbox solution.