Business Phone Number
Business phone numbers increase your company’s credibility, increase brand awareness, and allow you to keep personal phone numbers private. Business phone numbers provide your customers with an easier way to contact you, increase consumer trust, and differentiate you from your competitors. However, selecting the correct number and provider for your company is crucial.
What Is A Business Phone Number?
Business phone numbers are numbers that aren’t attached to one specific phone system. This means you can use the same number on different devices and in other places – even on the go – via an app provided by service providers.
To get started, all you have to do is download the number provider app, select the plan and virtual business phone numbers you want, then pay (generally monthly). The entire process usually takes less than a day, if not less than an hour.
Benefits Of A Business Telephone Number
Call Forwarding
You can quickly forward incoming customer calls to your mobile number. With a dedicated business mobile number, you don’t have to share your mobile number with your contacts and customers.
Reduced Call Costs
VoIP-enabled phone numbers offer cheaper local and international calling rates because of your small business phone number, and you will be charged at the country’s local rate.
Increase Efficiency
You can streamline communication and increase the efficiency of your sales and support agents with a cloud telephony system tied to your phone number
Enhance Retention
You can easily reach your customers with a business phone service, and by making it easier for the customers, you increase the likelihood of them staying loyal to you.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Modern Business Phone Number Features
Call Barging
Enhance your agent’s performance, customer satisfaction, and call quality simultaneously using CallHippo’s call barging feature. Listen to the calls live and get an opportunity to guide your agents, intervene, and offer better resolutions to your customers from anywhere in the world.
Smart Call Forwarding
With this feature, the user can forward incoming calls to an alternate number so that the caller doesn’t return unanswered when the user is busy. It forwards the call without even letting the caller know what is happening in the background. Forward your call to any landline, cell phone, or virtual phone from anywhere and at any time. You can even integrate smart extension menus to forward calls to the right person with the help of customer’s input.
Call Queuing Software
During the peak hours of a business, the volume of incoming calls is quite large and as a result, all calls cannot be attended at once. In such situations, a call queue feature on the business telephone number systematically transfers calls as and when operators become available. It also takes into account priority customers.
Voice Mail
Virtual voicemails help a business stay organized and productive. For every number, you get a different voicemail so that you never miss the details of a call. The voicemail gets directly delivered to your email, and you can access it from there.
Call Analytics
Determining the marketing policy of your company is utmost important. Features like Call Analytics provides an in-depth report on Call Volume, Duration of calls, and Routing incoming & outgoing calls. It lets you optimize the sales process and build data-driven strategies.
Call Hold Audio
When any customer is kept on hold, they usually have to listen to the annoying beeps. But, CallHippo offers its clients to make their customers listen to peppy music with its on hold music feature. This feature dissuades customers from hanging up and helps them stay longer online. You can even customize this feature with a specific song that fits in your business or a personalized message. It also enables you to uphold the image of your business.
Pricing
- Unlimited Users (Pay only for number)
- Click To Dial
- AI Global ConnectIdentify phone number's timezone before a call
- TeamsAssign teams to handle calls in sequence
- Voicemail
- SMS (Text messages) & MMSSMS pricing will be applicable.
- Everything in Basic +
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
- Everything in Silver +
- Auto Dialer (Power, Predictive & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
- Unlimited Users (Pay only for numbers)
- Click To Dial
- AI Global Connect
- Teams
- Voicemail
- SMS (Text messages) & MMS
- Everything in Basic +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
- Everything in Professional +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
Frequently Asked Question
-
Yes, you can get a free standard business phone number with our Silver and Platinum plan. With these plans you will also get free* incoming calls, SMS*, call transfer and call queuing feature.
-
Buying CallHippo’s Business Phone Number comes with a lot of perks. These are :
- Scalability
- Save time and money
- Stay connected anytime, anywhere
- Keep your private information private
- Better Customer Service
-
0800 numbers are used by most companies as a primary point of telephonic contact. These numbers are identified as commercial and are free to call on. You can get an 0800 number for your business in two ways:
- You can buy an 0800 phone number from best business phone line providers. This might include purchase fee as well as monthly fees. You may also require changing your phone systems to answer to this number.
- You can leverage the benefits of virtual business number providers like CallHippo. Such providers offer a 0800 number in the plan along with advanced calling features. Fees and plans may vary depending on the provider you choose.
-
To register a business phone number with 411, you need to:
- Call your local business phone number provider.
- Verify your authorization in your business phone account to make changes.
- Request the customer care service representative to add your business phone number in the 411 information directory.
