Amplify Business Revenue With Call Center Software

CallHippo’s robust and feature-rich call center software is the perfect solution for all your business communication needs.

Connect with more customers. Never miss a call.

Enjoy unparallelled efficiency with 99.5% uptime

Top-of-the-line features at affordable prices

Breezy set-up process- in less than 3 minutes, from any part of the world!

WHAT IS A CALL CENTER SOFTWARE?

Nowadays, the most advanced inbound call center software solutions enable you to carry out all your voice-based communications via the internet. They also come packed with features that can streamline all your call center operations and enhance the productivity of your call center agents.

A call center system enables the comprehensive management of all your business phone calls. It automates the process of transferring and responding to customer calls. It makes it easier for your customers to reach you and for you to reach them. It elevates the overall customer experience.

CallHippo’s calling software for call center allows you to enjoy all the features of an enterprise-level solution, irrespective of your business’s size. Some of these features include live call transfer, call recording, call queuing, IVR, and so much more. All of this at amazingly affordable and flexible pricing plans!

NEVER MISS A BUSINESS OPPORTUNITY – CALL CENTRE SOFTWARE WITH THE BEST CONTACTABILITY RATE

CUSTOMIZABLE, FLEXIBLE, INTEGRATED, SCALABLE, HASSLE-FREE WORKSPACE COMMUNICATION!

Add New Number - CallHippo

Operating CallHippo’s call center solution is just so easy. You’ll wonder why you haven’t been using it all this time! We pride ourselves on our simple, user-friendly interface that has helped businesses optimize calling efficiencies upto 300%.  

  • Enjoy easy access to a comprehensive business dashboard and activity feed 
  • Add, remove and manage all your phone numbers 
  • Tweak call settings
  • Manage all your integrations

… and so much more!

All of these features built-in – so it’s just basically plug-n-play. You’ll be amazed at how CallHippo’s contact center solution makes it so much easier to run your business.

WHY YOU NEED A CALL CENTER SOFTWARE

Call center calling software solutions are designed to improve your customer support team’s performance and create great customer experiences. Can you have enough of that?

Cloud-based call center software solutions take only minutes to deploy.  It provides you complete control over your customer support channels, from a user-friendly interface.

No more messy wires and expensive phone equipment! All you need to set up a cloud-based call center solution is a stable internet connection, any internet-enabled device such as your phone, laptop or tablet and that’s it. You can make and receive calls on-the-go, from any part of the world. 

We still haven’t gotten to the best part yet! Unlike regular phone systems, cloud-based call center phone systems are extremely light on the pocket. They allow you to make calls over the internet for a fraction of the cost of regular phone calls. No more worrying about long distance carrier charges!

WHY CALLHIPPO?

If you are looking for an affordable and efficient call center software for your business, your search ends here! CallHippo packs in everything you need to run your call center operations like a well-oiled machine. It offers a host of enterprise-level call center features for all businesses- big, medium and small!

Features of Call Center Software

Power Dialer

Power Dialer

Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.

Smart Switch

Smart Switch

Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.

Global Connect

Global Connect

Global Connect helps you know the right time to call your international clients.

Smart Call Forwarding

Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

Call Transfer

Call Transfer

The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.

Call Conference

Call Conference

It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.

Call Queuing

Call Queuing

A Call Queue places incoming call in a line when the agent is busy attending other customers.

Call Barging

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

Call Recording

Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

Voice Mail

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

Call Analytics

Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

On Hold Music

On Hold Music

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

GET THE BEST CALL CENTER SOFTWARE FOR YOUR BUSINESS TODAY!

Get your call center software up and running in less than 3 minutes

No credit card required

ALL YOU NEED IS 3 MINUTES!

CallHippo is a trusted service provider to businesses in over 50 countries worldwide. Sign up with CallHippo today so that you can get the best calling software for your call center in just a few simple steps! 

Here is what you need to do:

1. Pick Your Business Phone Number

Choose a virtual local phone number or a toll-free number. You can set up as many numbers as you like. With CallHippo, you can get any type of phone number at extremely affordable rates. To know more about our flexible monthly and annual subscription plans, get in touch with our sales experts.

2. Customize Your Software

Personalize your call center phone system based on your specific business needs. Choose from CallHippo’s wide range of features to create a solution that is just right for your business. Pay only for the features that you use!.

own-call-center-software

3. Add Extensions for All Your Employees

Set up extensions for various agents and departments within the company. Also, CallHippo’s virtual phone menu feature allows your customers to route themselves to the right agent or department even when they do not know the extension. 

4. Get Set, Call!

That’s it! You’re all set up! That is pretty much all you need to do to set up a calling software for your call center with CallHippo. Just three simple steps to a cost-efficient and comprehensive phone solution that will take care of all your business communication needs!

Need more information? Our team of experts will be happy to assist you!

HOW WILL CALL CENTER SOFTWARE HELP YOUR BUSINESS

benefits-of-call-center-software

CallHippo’s call center calling software solution will almost immediately yield many benefits for your business in real-time. Let us see what they are:

  • Enhanced Control – Features such as call forwarding, call conferencing, power dialing, call barging, call recording and so on allow you to enjoy better control over all your incoming and outgoing and also ongoing calls. 
  • User-Friendliness – Modern technology is not for everyone. However, CallHippo’s virtual call center software is easy to install and use. No technical training required!
  • Valuable Growth Asset – Cloud-based call center solutions such as CallHippo scale easily to accommodate business growth. One can tweak the number of users and various features, without undertaking any major infrastructural changes.
  • Cost-Effectiveness – Cloud-based call center calling software solutions are much more affordable than traditional PBX phone systems. They do not require any additional hardware, infrastructural investments, or regular maintenance. 
  • Insightful Data and Reports – Virtual call center software solutions can perform detailed analyses and deliver timely and accurate reports. These reports provide valuable insights and arm you with real-time information to make informed business decisions.
  • Enhanced Customer Service – Customer is truly king in today’s day and age! CallHippo’s software ensures that all incoming customer calls are managed systematically and all queries are resolved swiftly.

Still not sure if CallHippo is the right choice for your business? Our agents are available round the clock to answer your queries. Get in touch with us now!

ARE CALL CENTER SOLUTIONS ONLY FOR LARGE ENTERPRISES?

virtual-call-center-software

This is a common misconception. CallHippo’s flexible, scalable and affordable call center software solution has made it possible for even small businesses to go neck and neck with large enterprises. 

Any company of any size- small, medium, or large- with a client-facing team, can benefit from a CallHippo’s call center solution. It streamlines your customer communication processes and helps you deliver great customer experiences. 

CallHippo’s cloud-based call center software will definitely help your business irrespective of the size of your organization. You can get in touch with our experts to know more about how CallHippo can help your organization and its specific issues with business communication.

FREQUENTLY ASKED QUESTIONS

What is a call center software?

Buying CallHippo’s call center software comes with a lot of perks. These are –

  • Huge cost saving
  • Easy to use
  • No upfront investments
  • Enhance productivity and efficiency
  • Better sales
  • Great customer experience
How does call center software work?

Call center software solutions help call center agents to access the right information and knowledge about a customer’s history to improve the overall customer experience. It offers impressive features which help you improve interactions with customers and make your workflow efficient.

Should only large enterprises use CallHippo’s call center calling software?

Any company of any size- small, medium, or large- with a client-facing team, can benefit from a CallHippo’s call center solution. If you want to streamline your customer communication processes, a cloud-based call center software will definitely help you with that, irrespective of the size of your organization.

GET YOUR CALL CENTER SOFTWARE INSTANTLY

No credit card required

Utsav shah

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Last updated: November 27, 2020

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