Call Center Software
With CallHippo’s advance call center software, Get access to the Industry’s leading and most flexible software. Enjoy unparalleled efficiency with 99.5% uptime.
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Trusted by 4000+ companies
Why CallHippo?
As a leader in “call center software services ,” CallHippo offers much more than just basic functionalities. Our feature-rich platform
is complemented by world-class support, maximizing productivity for your call center team.
Packed with powerful features
Experience the ultimate call center solution with CallHippo - offering routing, conferencing, CRM integrations, and automated SMS capabilities, and more.
Transparent Pricing
Avoid the confusion of hidden charges and complex pricing tiers with our pricing model.
Dependable support
With our expert team by your side, enjoy hassle-free setup and support for any queries. Our excellent onboarding and fast support ensure complete peace of mind.
Deliver 5-star experiences
CallHippo’s call center software can be set up quickly, allowing for seamless collaboration from anywhere, at any time.
IVR
Effortlessly manage high call volumes during peak hours with a multi-level IVR system. Reduce call and enhance the customer experience.
Routing
Efficiently route calls with smart routing. Set up business hours and connect callers to the best available agent. Offer 24/7 service while maintaining work-life balance for your team.
Smart Switch
Enhance call connectivity with CallHippo's Smart Switch. Agents can switch between providers for better call pickup rates and an exceptional customer experience.
Set Up Your Call Center Solution In Less Than 3 Minutes
From buying a number to making the first call, all it takes is 3 minutes to set up your call center solution.
- 1Buy Numbers →
- 2Add Users →
- 3Start Calling
Benefit of call center software with CallHippo
Elevate your call center operations with CallHippo.Take sales and support calls from anywhere with
our app, complete with CRM integrations and automation features for seamless context.
Automation & Auto-Dialer
Save your time by uploading contacts and having your remote team make calls, take notes during the calls and automatically sync them to your CRM
Workflows & Analytics
Activate and nurture leads by running SMS and calling campaigns, measure the performance using our comprehensive analytics and reporting.
Scale Effortlessly
Access your account from any device or location with local and toll-free numbers of over 100 countries.
Features of a Call Center Software
No more dialing numbers manually. The power dialer automatically dials numbers from a given list so your agents can be more productive.
Optimize call handling and improve customer experience by intelligently routing calls to the most appropriate agent.
Allow callers to navigate through a menu to reach the right department or agent quickly and efficiently to improve the resolution rate.
Harness the power of data to gain deep insights into call metrics, customer behavior, and agent performance.
Monitor and review calls in real-time or analyze recordings to evaluate agent performance, provide constructive feedback, and ensure compliance.
Seamlessly handle tasks such as note-taking, follow-ups, and updating customer information, ensuring a smooth and organized workflow.
Never miss an important message with CallHippo's voicemail. Capture and access voicemails conveniently and stay connected to your customers.
Conduct multi-party conference calls effortlessly, fostering effective communication and efficient teamwork.
Pricing
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
- Everything in Silver +
- Auto Dialer (Power, Parallel & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
Talk To Us
- Includes all features from past plans
- Minimum 20 Users
- Unlimited calling to 48 countries
- Customized Add-ons for other countries & SMS
- Power Dialer, Parallel Included
- Speech Analytics Or CallHippo AI included
- Priority Support1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
- Custom ReportsCustomised reports for tracking teams KPI's
- Custom OnboardingPersonalised guidance for feature activation and better usage of core CallHippo features
- Custom data storage and API usage.
- Developer SupportNeed Developer access for support required in software integration
- Dedicated Account Manager
- Dedicated Compliance SupportTailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Excludes special and premium numbers.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Excludes special and premium numbers.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
- Everything in Professional +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Excludes special and premium numbers.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- Free ControlHippo Bronze Plan
Talk To Us
- Includes all features from past plans
- Minimum 20 Users
- Unlimited calling to 48 countries
- Customized Add-ons for other countries & SMS
- Power Dialer, Parallel Included
- Speech Analytics Or CallHippo AI included
- Priority Support1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
- Custom ReportsCustomised reports for tracking teams KPI's
- Custom OnboardingPersonalised guidance for feature activation and better usage of core CallHippo features
- Custom data storage and API usage.
- Developer SupportNeed Developer access for support required in software integration
- Dedicated Account Manager
- Dedicated Compliance SupportTailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
Hear More From Companies Like Yours
See how your industry peers are succeeding with CallHippo.
27% Increase in Business Growth Using CallHippo
The Leading Global Marketplace For Learning And Instruction increased their growth by 27% using Callhippo’s business phone solution
Aspire to Boost Team Productivity by 40% Using CallHippo VoIP.
Aspire, the Foremost Financial Management Firm, Increased a 40% Productivity Leveraging CallHippo’s VoIP Solution.
ActionEdge Increased its Revenue by 40% Using CallHippo.
ActionEdge, a Leading Market Research Service Provider, Achieved a 27% Growth Utilizing CallHippo’s Business Phone System
Times Internet Aims for 27% Productivity Boost with CallHippo.
Times Internet, a Premier Digital Media Company, Enhanced Efficiency by 27% with CallHippo’s Business Phone Solution.
The Ultimate Call Center Solution
Empower your team with the necessary tools and enhance communication and productivity with a unified
call center dashboard.
International Phone numbers
Bulk SMS/MMS
Call Center Analytics
Toll-free numbers
Appointment Scheduler
Office Hours
Auto Dialer
Caller Id
Virtual Call Center
Predictive Dialer
Share Phone Number
Call Queues
SMS Bot
Hear From Our Customers
CallHippo went an extra mile and suggested a perfect solution. As of now, all of our numbers are clean and have the highest attestation score.
