Ensure reliable and transparent communications with customers in today’s competitive retail environment with CallHippo’s VoIP Phone Solutions for Retail. The retail cloud phone system can form an integral part of a retailer’s plan and aid him in delivering outstanding customer service. Sign up today!


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With increasing competition in the retail marketplace, reliable and transparent communications with customers are becoming extremely important. To thrive in this competitive retail environment, retailers are looking forward to making proficient use of technology.

Stepping up the game with retail VoIP phone systems can help keep the communications consistent. The retail cloud phone system can form an integral part of a retailer’s plan and aid him to deliver outstanding customer service. Besides, they lower the operating costs while making the business run more efficiently.

The VoIP-based phone system services for retail neither requires any telecommunication infrastructure nor burdens the IT staff for upkeep, maintenance or backups. The entire retail VoIP phone system is hosted on the provider’s server. It enhances customer communication with advanced features and thus adapts to a retailer’s business needs.

Acclaimed as a leading provider of VoIP phone services, CallHippo is the best phone service provider for retail agencies in over 50 countries. It offers easy set up while reducing the overall communication cost. CallHippo holds expertise in providing phone system services for retail with its enhanced features and cost-effective alternative to traditional phone systems.

Through CallHippo’s cloud phone service for retail, retailers can collaborate with customers on their devices through voice calls irrespective of where they are located. CallHippo signifies its worth by offering excellent VoIP phone solutions for retail with a beautiful blend of voice and data.

Below are the striking features and benefits of a retail cloud phone system for the retail industry from CallHippo.


call transfer

Call Transfer

Connect a customer to the right store that has the required product in stock to ensure flexibility and secure call transfer between multiple retail locations.

call conference

Call Conference

Communicate with teams at any time and make crucial decisions instantly by converting a 2-way call into a 3-way conference bridge.

Call Queuing

Call Queuing

A tool that eliminates abandoned calls, repeat attempts, and customer dissatisfaction by placing customers on a queue and serving them with first in, first out approach.

Call Barging

Call Barging

Enable store managers to instantly turn any call into a 3-way conference call by entering the conference bridge with call barging.

CallHippo - Virtual Phone System

Get Local Phone Numbers

CallHippo’s VoIP phone solutions for retail provides business phone numbers with local area codes to grab the attention of potential customers.

Smart Call Forwarding

Smart Call Forwarding

CallHippo’s phone system services for retail include smart call forwarding that forwards customer calls to multiple phones until it gets answered.

Team Collaboration (Manage Team)

Team Collaboration (Manage Team)

Coordinate projects and encourage communication among employees, store managers, and owner through a centralized management system.

Ring All

Ring All

Ensure that an incoming call is answered by transferring it to multiple recipients at the same time.

Call Recording

Call Recording

Record completed calls to assess customers’ information, requirement, and points of discussion for taking healthy decisions.

Voice Mail

Voice Mail

Unable to connect with a retail store? Drop a voicemail which will then be e-mailed to the associate as an audio file.

Call Analytics

Call Analytics

Keep track of call-related services for retail business like the routing of incoming calls, call queuing, duration of calls, and other relevant data.

On Hold Music

On Hold Music

CallHippo’s cloud phone service for retail lets you play customized tunes when callers are placed on hold or queue so that they don’t get bored and cut the line.



With cloud phone service for retail, businesses can avail a lot of benefits. Below listed are some of the benefits you can attain if you are looking forward to considering CallHippo as a phone service provider for retail agencies of yours.

Cost Effective

One of the key benefits of retail cloud phone system is that it is budget-friendly. As it is hosted on a service provider’s network, retailers can cut down costs required for building phone infrastructure, purchasing hardware, and installing them. With a starting package of $6 per month, CallHippo’s phone system services for retail are cost-effective to build up and retain.

Simplified Communication

CallHippo, a phone service provider for retail agencies, offers a myriad of advanced features like Call Transfer, Call Conference, Call Barging, Call Forwarding, and many more for seamless communication among store managers, team members, owners, and customers. Besides, if customers are running short of time, they can leave a voicemail when they are unable to contact the store representative.

Increased Productivity

With CallHippo’s cloud phone service for retail, businesses can have a centralized management system. It encourages communication by enabling them to participate in discussions and managers by allowing them to keep a check on the store-related data and activities.

Local Phone Numbers

CallHippo’s retail VoIP phone system offers a pool of local or toll-free numbers to choose from and cater to your business needs. It facilitates local number with local area code for over 50 countries. This helps your business to create a local presence. Besides, the toll-free numbers offer free phone service for retail that customers can utilize to reach you.


Running a successful retail business is more than just having great products. To maximize your potential, your retail store requires being proactive. When it comes to embracing new technology like phone system service for retail, your business should be ready.

Traditional on-premise telephony systems demand high set up and maintenance costs. Moreover, it needs on-site hardware and IT support that adds to your expense. On the contrary, a retail cloud phone system enables small businesses to handle communication system cost-effectively while improving customer service.

Retail VoIP phone systems offer ease of connectivity for customers looking forward to connecting with your store. As the phone system services for retail are available 24/7 for 365 days a year, it ensures that you never miss a call from your customers. Furthermore,  it makes the business process streamlined, agile, and transparent.

CallHippo, a leading phone service provider for retail agencies, deliver solutions that optimize your business networks, help you in store management, assist you in collaboration, and provide you with insights into the operations. It’s easy portability feature on retail cloud phone system makes sure that you own a virtual phone number and in case you switch to another phone service provider for retail agencies, you do not need to change the number. Furthermore, you can add phone users seamlessly to the same retail VoIP phone system with CallHippo’s scalability feature.

In addition to call transferring feature, CallHippo’s phone system services for retail offers you smart call forwarding that enables you to forward a customer’s call to multiple phones until it is answered. This ensures that a customer never feels abandoned.

Are you looking forward to installing a cloud phone service for retail business? CallHippo, a prominent phone service provider for retail agencies has a perfect solution for you.

Sign up with CallHippo now to avail a complete solution for all your retail VoIP phone system requirement.



A Solution That Scales With Your Business

  ANNUALLY Save 3 Months Cost


Per user/Month

For Startups (Up To 5 Users)

  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • Call Recording
  • SDAP : Patent Pending Technology


Per user/Month

Ideal For Small Sales Team
(5-9 Users)

  • Everything in Bronze +
  • Unlimited Incoming Calls
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Call Scribe
  • Feedback for Calls
  • Intelligent Reports/Analytics


Per user/Month

Preferred For SMB Sales, Support & Marketing Teams (Team Size>10)

  • Everything in Silver +
  • Power Dialer
  • Call Transfer
  • 3 Way Calling
  • Call Barging
  • IP White Listing
  • App Blocking
  • Route to External Number
  • Custom Caller ID
  • Forward to Multiple Device
  • Volume Discounts


Customized Solutions
Tailor-Made for You

One-Stop Business Phone System For Enterprise Businesses

  • Everything in Platinum+
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Volume Discounts
  • Annual Business Review
  • Dedicated Account Manager


What is a Virtual phone number for Retail store?

A virtual phone number is like a regular cellular phone number that does not require a SIM card. It just needs an internet connection. CallHippo’s phone system services for retail offer features that help retailers achieve much more than they would with a conventional phone system.

How to get multi-line phone systems for retail stores?

Getting a real estate phone system from CallHippo is super simple. Just follow these steps and your business will have the best phone system for the real estate agency in no time:

  • Sign up for CallHippo. Create your business account.
  • Select your country and choose your number.
  • Checkout and you’re done! You have a brand new cloud-based real estate phone solution
How to choose the right VoIP phone solutions for retail business?

CallHippo, a phone service provider for retail agencies, lets you choose your virtual number just by creating a business account on Visit your customer dashboard, click on the ‘Add Number’ button and enter your requirement (sales, support,etc), and get the number from our inventory.

Can I get phone system services for retail at no cost?<br />

With CallHippo’s Silver and Platinum plan, you can receive a free standard business phone number. With these plans, you will also get free* incoming calls, SMS*, call transfer, and call queuing feature.

Our Working Process

in 3 Steps

Buy Retail Phone System of 50+ Countries. Start Making and Receiving Calls across the globe.


Buy Numbers of 50+ Countries around the World


Add Multiple Users on the Same Number


Start Calling and Receiving Calls around the World


No credit card required.


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Last updated: June 22, 2020