Call Tracking Software
Identify the marketing campaigns that are bridging the gap between you and your customers.
What Is Call Tracking Software?
Call tracking is a system that helps you track marketing campaigns that drive calls to your business. It draws a line between businesses that know where they are and those who go with their marketing campaigns blindly.
Benefits Of A Call Tracking Software
Better Caller Experience
When you integrate tracking solution with your CRM system, it displays vital information about the caller.You can quickly know their location, call history, and product interest.
Track Offline Engagements
Call tracking even enables you to keep track of your offline marketing efforts. When people call after watching your ads on TV, you know how they found you through the number they called.
Intelligent call routing
Try to offer your callers the help they require on their first attempt through Intelligent Call Routing. It routes callers to executives fit to meet their needs.
CRM Integration
With this, agents will be able to meet customers’ requirements better. Having call history and preferred product category at their disposal will help executives serve better.
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From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Pricing
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
- Everything in Silver +
- Auto Dialer (Power, Parallel & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
Talk To Us
- Includes all features from past plans
- Minimum 20 Users
- Unlimited calling to 48 countries
- Customized Add-ons for other countries & SMS
- Power Dialer, Parallel Included
- Speech Analytics Or CallHippo AI included
- Priority Support1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
- Custom ReportsCustomised reports for tracking teams KPI's
- Custom OnboardingPersonalised guidance for feature activation and better usage of core CallHippo features
- Custom data storage and API usage.
- Developer SupportNeed Developer access for support required in software integration
- Dedicated Account Manager
- Dedicated Compliance SupportTailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Excludes special and premium numbers.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Excludes special and premium numbers.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
- Everything in Professional +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)Excludes special and premium numbers.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- Free ControlHippo Bronze Plan
Talk To Us
- Includes all features from past plans
- Minimum 20 Users
- Unlimited calling to 48 countries
- Customized Add-ons for other countries & SMS
- Power Dialer, Parallel Included
- Speech Analytics Or CallHippo AI included
- Priority Support1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
- Custom ReportsCustomised reports for tracking teams KPI's
- Custom OnboardingPersonalised guidance for feature activation and better usage of core CallHippo features
- Custom data storage and API usage.
- Developer SupportNeed Developer access for support required in software integration
- Dedicated Account Manager
- Dedicated Compliance SupportTailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
Frequently Asked Question
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Advanced call track is an important feature of business phone systems that helps to measure the effectiveness of marketing campaigns. With call tracking, you can attribute each phone call to specific marketing channels such as paid ads, SEO keywords, or targeted campaigns.
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The right call track solution can help you analyze and monitor calls to know where your leads come from – web, marketing campaigns, or offline sources. Some things to keep in minds while choosing a call track system service provider include:
- Extensive number cover
- Dynamic number generation
- Seamless third-party applications integration
- Scalability
- Ease-of-use
- Customization
- Detailed analytics
- Affordability
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Call track enables users to collect a vast repository of information that helps them make informed and better decisions. You can quickly come to know what keyword led prospects to make a call, check relevant Google click IDs, and what landing page promoted a specific call. tracking solution gives you real-time data about caller demographics, time and date of the call, and other key indicators for better operational performance.
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Call tracking is a technology that tracks and analyzes phone calls to measure marketing effectiveness. It works by assigning unique phone numbers to different campaigns or channels, capturing caller data, call duration, and outcomes. This helps businesses optimize marketing strategies and improve customer interactions.
