Why CallHippo Is The Best Toky Alternative?
Does the thought of a fully-featured internet telephony system and 24/7 customer service excite you? CallHippo- an ideal Toky alternative-has emerged as one of the leading VoIP service providers. From basic call functionalities like call Transfer, call forwarding, and call recording to advanced features like auto-switch and call tracking and more, CallHippo is readily a better Toky alternative.
Compare Features & Pricing And Select The Best Toky Alternative
The business environment today is heavily dependent on how companies, employees, and other stakeholders communicate with each other. Control over the working environment and the reliability of workplace tools is an important aspect today.
A survey by Steelcase on Engagement and Global Workplace found that 88% of ‘highly engaged’ employees have control over their workplace. Different modes of communication offer varying degrees of reliability and control. VoIP (Voice over Internet Protocol) allows a high degree of integration and control in the contemporary workplace environment. In VoIP, service reliability and innovation are paramount. So, if you are an existing Toky user and are looking to get a better Toky alternative, CallHippo can be the best bet for you.
Toky Plans & Pricing
CallHippo – An Ideal Toky Alternative
With its fully-featured internet telephony system and 24/7 customer service, CallHippo has emerged as one of the leading VoIP service providers. Right from basic call functionalities like Call Transfer, Call Forwarding, and Call Recording to advanced features like GlobalConnect, Auto-Switch, After Call Work, and more, CallHippo strives as a better Toky substitute.
Benefits Of Using CallHippo
- CallHippo provides local, toll-free, online, and virtual phone numbers for 50+ countries to enable organizations to expand their business efficiently and cost-effectively
- Using CallHippo as a replacement of Toky empowers your team to focus more on critical tasks and thus helps your business improve customer service
- As opposed to Toky, CallHippo offers varied pricing plans at lower costs.
- Free Number1
- SDAP : Patent Pending Technology
- Shared inbox
- Skill Based Call Routing
- Paid Call Recording
Ideal For Small Team
- Role based access control
- Free Call Recording
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Internal Team Calling
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Call Tagging
- Reports via email
Preferred For SMB Sales, Support & Marketing Teams
- Dedicated Account Manager
- Sticky Agent
- Power Dialer
- Voice Broadcasting
- Multi-level IVR
- Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Forward to Multiple Device
- Call Whisper
- Pause-Resume Recording
- Download Call Recordings
- Call Script
- Intelligent Reports/Analytics
Tailor-Made for You
One-Stop Business Phone System For Enterprise Businesses
- Unlimited Free Dashboard Users
- Intelligent Call Recording
- Get a free trial
- Personalized Onboarding
- Prioritized Custom Development
- Advanced Integrations
- Bring Your Own Carrier (BETA)
- Custom Integrations
- Custom Reports
- Annual Business Review
- Dedicated Account Manager
- IP White Listing
- App Blocking
- Dedicated Customer Success Manager
- Post Call Survey
- Audit Logs
- Automatic machine detection
- 2FA (Two factor authentication)
Why should you choose CallHippo as a Toky Alternative?
CallHippo lets you customize your callers’ on-hold time
Callers usually hang up when they have to stay on the line for a long time. This can have an adverse effect in the long run. Therefore, it is wise to keep your callers engaged while they wait for your agents to answer their call. CallHippo’s on-hold music enables you to do this. With this feature, you can replace the erring engaged tone with pleasing music or a customized message conveying the value of your product or services, the new offers or discounts, and anything you want your customers to know. Thus, your customers tend to stay longer on the line.
This Toky substitute enables you to plan your callsWhen you have your client base spread across different parts of the globe, it is crucial to have a knack of their working hours in real-time. With CallHippo’s Call Planner, you will get a list of all those countries you have clients in along with their real-time working hours. For example, you have your business in the USA, and your customers are in Canada, Spain, and the UK. What Call Planner will do is help you get a list of countries where you can place calls immediately with maximum chances of getting it answered. Thus, it enables you to determine the best time to connect with your global clients.
CallHippo offers a myriad of unique calling features
In addition to basic internet telephony features, CallHippo equips its users with sophisticated calling functions. This includes:
1. Auto-Switch:Let your dialer automatically switch to your appropriate CallHippo number as soon as you insert the number you are dialing. Let's say; you dial a number with country code +44. Auto-Switch will automatically switch to your CallHippoUK Phone number.
2. After Call Work:This Toky substitute proffers features like After Call Work (ACW) that aids your team members in dealing with multiple customers. They can make notes of essential points after every call in the app itself, forward those notes to their colleagues, and ensure top-notch customer satisfaction by resolving the queries immediately.
3. Last Called By:Get an overview of your caller's previous call with CallHippo's Last Called By feature. This turns out to be immensely beneficial when you have a huge team, and you need to connect the caller to the right point of contact. This ensures flawless customer experience and enhances your customer service.
All these make CallHippo a better Toky alternative.
Toky Alternative – CallHippo
|Plans||Bronze - $16, Silver - $24, Platinum - $40, Enterprise- Customized Solutions||Pre-agent plan - $25, Team plan - $35, Enterprise - Call for quote|
|Price Scheme||Monthly payment | Annual Subscription||Monthly payment | Annual Subscription | Quote-based|
|Product Info||CallHippo provides you with ultimate solution adhering to all your business requirements associated with Phone Support Systems.||Toky is a virtual phone system integrated with all your CRM tools. It lets you make, monitor and manage calls from websites and phones in complete synchronisation.|
|Customer Support||Phone, Live Support, Ticket, Training||Phone, Training, Live Support|
|Types of Customers||Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|OS Supported||Windows, Mac, Web-based, Android, iOS||Windows, Mac, Linux, Web-based, Android, iOS, Windows Mobile|
*After the above comparison, you can understand that the best alternative for Toky is CallHippo!
Declaration : All of the information is true as per best of our knowledge
Frequently Asked Questions
CallHippo offers all of the features that Toky lacks (e.g., Call Planner, On-hold Time Customization, Automatic Call Distribution, etc.) at much better prices. Therefore, it is undoubtedly a better alternative to Toky.
There are numerous reasons why CallHippo is a better choice when compared to Toky. Not only does CallHippo offer better and more flexible pricing, but it also reduces your workload, aligns itself with your company's goals, and offers you advanced insights to improve your team's performance.
While both CallHippo and Toky offer affordable plans, plans from CallHippo are more feature-rich and flexible. Additionally, CallHippo offers custom plans for enterprises, something that is lacking with Toky. CallHippo's plans are also more business-centric, allowing users to reap more profits from their efforts.