Why CallHippo Is The Best Toky Alternative?

Does the thought of a fully-featured internet telephony system and 24/7 customer service excite you? CallHippo- an ideal Toky alternative-has emerged as one of the leading VoIP service providers. From basic call functionalities like call Transfer, call forwarding, and call recording to advanced features like auto-switch and call tracking and more, CallHippo is readily a better Toky alternative.


Compare Features & Pricing And Select The Best Toky Alternative

CallHippo

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About Toky

The business environment today is heavily dependent on how companies, employees, and other stakeholders communicate with each other. Control over the working environment and the reliability of workplace tools is an important aspect today.

A survey by Steelcase on Engagement and Global Workplace found that 88% of ‘highly engaged’ employees have control over their workplace. Different modes of communication offer varying degrees of reliability and control. VoIP (Voice over Internet Protocol) allows a high degree of integration and control in the contemporary workplace environment. In VoIP, service reliability and innovation are paramount. So, if you are an existing Toky user and are looking to get a better Toky alternative, CallHippo can be the best bet for you.

Toky Plans & Pricing

toky pricing

CallHippo – An Ideal Toky Alternative

With its fully-featured internet telephony system and 24/7 customer service, CallHippo has emerged as one of the leading VoIP service providers. Right from basic call functionalities like Call Transfer, Call Forwarding, and Call Recording to advanced features like GlobalConnect, Auto-Switch, After Call Work, and more, CallHippo strives as a better Toky substitute.

Benefits Of Using CallHippo

  • CallHippo provides local, toll-free, online, and virtual phone numbers for 50+ countries to enable organizations to expand their business efficiently and cost-effectively
  • Using CallHippo as a replacement of Toky empowers your team to focus more on critical tasks and thus helps your business improve customer service
  • As opposed to Toky, CallHippo offers varied pricing plans at lower costs.

All Prices in USD

Bronze

$16

Per user/Month

For Startups

 
  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • SDAP : Patent Pending Technology
  • Shared inbox
  • Skill Based Call Routing
Silver

$30

Per user/Month

Ideal For Small Team

Everything in Bronze +
  • Unlimited Incoming Calls
  • Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Intelligent Reports/Analytics
  • Gamification
  • Call Tagging
  • Reports via email
Platinum

$45

Per user/Month

Preferred For SMB Sales, Support & Marketing Teams

Everything in Silver +
  • Unlimited Incoming Calls
  • Power Dialer
  • Voice Broadcasting
  • Multi-level IVR
  • Call Transfer
  • 3 Way Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Call Whisper
  • Pause-Resume Recording
  • Call Script
  • Sticky Agent
Enterprise

Customized Solutions

Tailor-Made for You

One-Stop Business Phone System For Enterprise Businesses

Everything in Platinum +
  • Unlimited Incoming Calls
  • Unlimited Free Admin Users
  • Intelligent Call Recording
  • Get a free trial
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Annual Business Review
  • Dedicated Account Manager
  • IP White Listing
  • App Blocking
  • On-boarding
  • Dedicated Customer Success Manager
  • Post Call Survey
  • Audit Logs
  • Automatic machine detection
  • 2FA (Two factor authentication)

Why should you choose CallHippo as a Toky Alternative?

CallHippo lets you customize your callers’ on-hold time

Callers usually hang up when they have to stay on the line for a long time. This can have an adverse effect in the long run. Therefore, it is wise to keep your callers engaged while they wait for your agents to answer their call. CallHippo’s on-hold music enables you to do this. With this feature, you can replace the erring engaged tone with pleasing music or a customized message conveying the value of your product or services, the new offers or discounts, and anything you want your customers to know. Thus, your customers tend to stay longer on the line.


This Toky substitute enables you to plan your callsWhen you have your client base spread across different parts of the globe, it is crucial to have a knack of their working hours in real-time. With CallHippo’s Call Planner, you will get a list of all those countries you have clients in along with their real-time working hours. For example, you have your business in the USA, and your customers are in Canada, Spain, and the UK. What Call Planner will do is help you get a list of countries where you can place calls immediately with maximum chances of getting it answered. Thus, it enables you to determine the best time to connect with your global clients.

Best toky Alternative and competitor

CallHippo offers a myriad of unique calling features

In addition to basic internet telephony features, CallHippo equips its users with sophisticated calling functions. This includes:

1. Auto-Switch:Let your dialer automatically switch to your appropriate CallHippo number as soon as you insert the number you are dialing. Let's say; you dial a number with country code +44. Auto-Switch will automatically switch to your CallHippoUK Phone number.

2. After Call Work:This Toky substitute proffers features like After Call Work (ACW) that aids your team members in dealing with multiple customers. They can make notes of essential points after every call in the app itself, forward those notes to their colleagues, and ensure top-notch customer satisfaction by resolving the queries immediately.

3. Last Called By:Get an overview of your caller's previous call with CallHippo's Last Called By feature. This turns out to be immensely beneficial when you have a huge team, and you need to connect the caller to the right point of contact. This ensures flawless customer experience and enhances your customer service.

All these make CallHippo a better Toky alternative.

Toky Alternative – CallHippo

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CallHippo

Toky

PlansBronze - $16, Silver - $30, Platinum - $45, Enterprise- Customized SolutionsPre-agent plan - $25, Team plan - $35, Enterprise - Call for quote
Price SchemeMonthly payment | Annual SubscriptionMonthly payment | Annual Subscription | Quote-based
Product InfoCallHippo provides you with ultimate solution adhering to all your business requirements associated with Phone Support Systems.Toky is a virtual phone system integrated with all your CRM tools. It lets you make, monitor and manage calls from websites and phones in complete synchronisation.
Features
  • Automatic Call Distribution
  • IVR System
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email
  • Free Calling Credits
  • Call from Any Number
  • Ring All Devices
  • Office/Number Opening Hours
  • Call Hold
  • Call Hold With Custom Music
  • Call Mute
  • Click to Call
  • Voicemail in Email
  • Voicemail Custom Greeting
  • Custom Integration
  • Call Notifications
  • Android App
  • iOS app
  • Outbound Caller ID
  • International Numbers
  • 3-Digit Editable Extension
  • Call Conference
  • Call Barging
  • Call transfer
  • On Call Notes
  • Call Reminder
  • Analytics
  • Concurrent Calls
  • Global connect
  • Dynamic Number insertion
  • Auto-switch numbers
  • International Phone Numbers
  • IVR System
  • Simultaneous Calls
  • Voicemail Greeting in Multiple Languages
  • Call History
  • Call Filters
  • Call Transfer
  • CRM Integrations
  • Forward to cell phones
  • Forward to landlines
  • SMS
  • Bulk SMS
  • Voicemail
  • Reports
  • Speech to Text
  • Fax to Email
  • Call Button on Site
  • Agent Groups
  • Access Levels
  • Easy Setup
  • Encrypted Calls
  • Servers All Around The World
  • Google Chrome Extensions
  • Call from any number
  • Real time modifications
  • Desktop notifications
Customer Support Phone, Live Support, Ticket, Training Phone, Training, Live Support
Types of CustomersSmall Business | Large Enterprises | Medium BusinessSmall Business | Large Enterprises | Medium Business | Freelancers
OS SupportedWindows, Mac, Web-based, Android, iOSWindows, Mac, Linux, Web-based, Android, iOS, Windows Mobile

*After the above comparison, you can understand that the best alternative for Toky is CallHippo!

Declaration : All of the information is true as per best of our knowledge

Frequently Asked Questions

  • CallHippo offers all of the features that Toky lacks (e.g., Call Planner, On-hold Time Customization, Automatic Call Distribution, etc.) at much better prices. Therefore, it is undoubtedly a better alternative to Toky.

  • There are numerous reasons why CallHippo is a better choice when compared to Toky. Not only does CallHippo offer better and more flexible pricing, but it also reduces your workload, aligns itself with your company's goals, and offers you advanced insights to improve your team's performance.

  • While both CallHippo and Toky offer affordable plans, plans from CallHippo are more feature-rich and flexible. Additionally, CallHippo offers custom plans for enterprises, something that is lacking with Toky. CallHippo's plans are also more business-centric, allowing users to reap more profits from their efforts.

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Published by Nishita

Last updated: September 17, 2021