Best Dialpad Alternatives & Competitors
CallHippo delivers advanced call management that Dialpad lacks. Get intelligent routing, real-time monitoring, 100+ integration options, and HD audio for seamless customer experiences. With features like customizable IVR, in-depth analytics, and a power dialer, CallHippo is clearly the best Dialpad alternative. Unlock the future of cloud calling today.
Trusted by 5000+ companies
Key Overview:
While Dialpad offers robust AI-driven communication tools, it comes with certain limitations. Businesses seeking more flexible, user-friendly solutions with better scalability should consider the following alternatives:
- CallHippo: AI-powered call routing, real-time analytics, and global numbers for improved team collaboration.
- RingCentral: Offers a full UCaaS platform with AI call analytics and integration with 330+ apps.
- Nextiva: Unified solution with voice, video, and CRM integration, ideal for enhancing customer experience.
- 8x8: Global communication with advanced analytics, multi-device support, and enterprise scalability.
- Zoom Phone: HD voice and video calls, integrated with Zoom meetings for hybrid and remote teams.
- Vonage: Offers cloud phone systems, call management, and integrations with major CRMs.
- Aircall: Features real-time analytics, CRM integrations, and advanced call management.
- GoTo Connect: Provides voice and video communications with easy setup.
- JustCall: Designed for sales teams, offering call tracking, auto-dialer, and advanced integrations.
- Ooma Office: Ideal for small businesses with a virtual receptionist, call forwarding, and unlimited calling.
These alternatives provide better pricing and enhanced features compared to Dialpad. Consider taking a free demo before purchasing the tool to check if it matches your business needs or not.
What is Dialpad?
Dialpad is a modern business communication platform that combines voice, video, messaging, and AI-driven features to streamline collaboration. Known for its seamless integrations with tools like Google Workspace and Microsoft 365, Dialpad provides services such as virtual numbers, voicemail transcription, and analytics. Its user-friendly interface and focus on innovation make it an ideal choice for businesses seeking flexible and scalable solutions.
What is CallHippo?
CallHippo is a cloud-based business phone system that enhances communication for teams and organizations of all sizes. It provides features like virtual numbers, IVR systems, call forwarding, and analytics, enabling efficient customer engagement and operations. CallHippo also offers innovative solutions such as AI Sales Agent, WhatsApp Business, and AI Voicebot, catering to startups, small teams, and enterprises with scalability and user-friendly design.
CallHippo vs. Dialpad
CallHippo and Dialpad are leading VoIP platforms, each offering unique advantages. CallHippo rated 4.4/5 on G2, focuses on providing an all-in-one solution with features like advanced analytics, IVR, and automation. This makes it a scalable and customizable choice for businesses. In contrast, Dialpad, rated 4.4/5 on G2, excels in unified communication, integrating voice, video, and messaging but may lack some advanced call management tools like CallHippo’s AI-powered solutions.
CallHippo vs. Dialpad: Feature-wise Comparison
Compare CallHippo and Dialpad to identify the best platform for your needs. Explore how CallHippo stands out as a top Dialpad alternative and Dialpad competitor with its advanced features and exceptional support.
Disclaimer: Ratings data has been sourced from G2. All additional insights and comparisons have been independently conducted by our internal team to ensure fairness and accuracy.
 |  | |
|---|---|---|
| Rating |   4.4/5 | 4.4/5 |
| Ease of use | 4.7/5 | 4.5/5 |
| Value for money (pricing details below) | 4.8/5 | 4.6/5 |
| Design quality | 4.8/5 | 4.3/5 |
| Features | • Unified Messaging • Video Calls • Unlimited AI Meetings • Upto 10 Participants | • Virtual phone numbers & VoIP calling • Call tracking and analytics • Call routing and forwarding • AI sales agent • Advanced reporting • WhatsApp Business |
| Head to head Comparison | • Combines voice, video, and messaging in one platform. • Works seamlessly with Google Workspace, Microsoft 365, and Salesforce. • It offers robust AI-powered features for call transcriptions, analytics, and real-time suggestions, enhancing communication efficiency. | • Includes IVR, AI voicebots, call analytics, and team collaboration tools. • Designed to be intuitive, it’s easy to set up and use, catering to teams of all sizes. • Rated 4.8/5 for responsive and helpful customer service. |
| Pricing range | $15–$30/user/month It can be tailored for enterprise customers. | Free plan for small teams with limited features. |
| Try for Free |
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
CallHippo vs. Dialpad Pricing
As an affordable, feature-rich alternative to Dialpad, CallHippo offers call management without premium pricing. Maintain enterprise-grade handling with intuitive tools and intelligent routing. Get all the features you need without convoluted pricing or hidden fees. Scale instantly while maintaining transparency.
Check out how CallHippo makes call management affordable. Switch now and transform your call management with CallHippo.
- Monthly payment
- Virtual Fax
- Call forwarding
- Toll-free number
- Unlimited Calling
- Monthly payment | Annual Subscription
- Advanced Call Management
- Multi-level IVR
- CRM Integration
Top 10 Dialpad Alternatives in 2024
Ready to move beyond Dialpad’s basic system? Explore these top-rated Dialpad alternatives offering advanced call management tailored for SMBs and enterprises. Compare features, real user reviews, and transparent pricing to find the perfect platform aligned with your calling needs.
| Company | Rating | Plan | Learn More |
|---|---|---|---|
| Basic: $0 Starter: $18 /month Professional: $30 /month Ultimate: $42 /month | Sign Up Now | |
 | Core: $20 Advance: $25 Ultra: $35 | Compare Now | |
 | Digital: $20 Core: $30 Engage: $40 Power Suite: $60 | Compare Now | |
 | x2: $24 x4: $44 | Compare Now | |
 | Mobile: $13.99 Premium: $20.99 Advanced: $27.99 | Compare Now | |
 | Essentials: $30/user Professional: $50/user Custom Plan | Compare Now | |
 | Custom Pricing | Compare Now | |
JustCall | Team: $29 Pro: $49 Pro Plus: $89 Business: Custom | Compare Now | |
 | Office Essentials: $19.95 Office Pro: $24.95 Office Pro Plus: $29.95 | Compare Now |
Why Are Businesses Choosing CallHippo?
From skill-based call routing and call forwarding to gamification and call tagging, CallHippo offers everything you need to streamline business communications. Here are more reasons that make CallHippo the perfect Dialpad competitor.
Top Features That Set CallHippo Apart
With the cutting-edge capabilities that Dialpad lacks, CallHippo establishes itself as the premier business phone solution today. Here are some of the top features that CallHippo offers. But this is just the tip of the iceberg!
Intelligent Call Routing
- Automatically distribute calls using customizable rules.
- Ensure optimal agent assignment based on skills and availability.
- Route calls seamlessly across teams and locations.
- Reduce wait times and improve first-call resolution.
- Gain insights to refine routing logic over time.
- Never miss an important call with smart call forwarding.
Powerful Performance Analytics
- Access dashboards to monitor metrics in real time.
- Gain visibility into agent, team, and queue performance.
- Identify trends and opportunities through detailed reports.
- Make data-driven decisions to optimize operations.
- Customize analytics views for different roles.
- Integrate third-party data for a complete picture.
100+ Third-party Integrations
- Connect the apps and tools you already use.
- Build custom workflows between platforms.
- Embed calling directly into business-critical systems.
- Automatically log interactions across solutions.
- Maintain context by passing data between systems.
- Modify and expand integrations as needs evolve.
Configurable Call Flows
- Build personalized IVR menus with custom prompts.
- Set up rules-based call routing scenarios.
- Design contextual whisper messages for agents.
- Automate calls with custom voice bots.
- Create scenarios to handle calls 24/7.
- Modify and expand call flows as needs change.
CallHippo on Top: Across Popular Platforms
CallHippo has garnered impressive ratings on esteemed review platforms such as Capterra, G2, and GetApp. These testimonials serve as a testament to our unwavering commitment to excellence and customer satisfaction.
Frequently Asked Questions
-
CallHippo is the most sought-after Dialpad alternative due to its advanced features at pocket-friendly prices. It comes with smart call forwarding, after-call work, gamification, holiday routing, and intelligent reports to help you make smarter decisions.
-
CallHippo stands out from other Dialpad competitors by providing an enterprise-level system designed for growing SMBs. It beats alternatives with innovations like automated workflows, real-time call monitoring, power dialer, integrations, and global connectivity.
-
Yes, you can seamlessly port your existing numbers and call data from Dialpad to CallHippo. Connect with our experts to understand the porting process and get started instantly. And you’ll get a free demo to help you make the most of our platform.
Get started with CallHippo to better understand its features and benefits for your business.
Start Free TrialMore Comparisons
Find out how CallHippo compares to other competitors in the business.
