CallHippo: The Best Aircall Alternative
Searching for the best Aircall alternative? Compare CallHippo against top Aircall competitors, and find why it’s the superior choice. Experience robust business communications that help high-growth teams connect, collaborate, and deliver great customer experiences. Access power dialer, call whisper, multi-level IVR, and more at half the price!
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What is CallHippo?
CallHippo is a robust cloud communication platform that offers local and toll-free virtual phone numbers across 80+ countries. It offers 50+ essential features like auto dialer, call monitoring, and automatic call distribution and integrates with 100+ tools to facilitate efficient and effective business communication.
What is Aircall?
Aircall is a cloud-based phone system that empowers teams with seamless communication. With features like intelligent call routing, real-time analytics, and team collaboration tools, Aircall enhances customer interactions and boosts productivity.
CallHippo vs. Aircall
CallHippo has a 4.4/5 rating for its call management features, detailed reporting tools, and smooth integration. Users appreciate how it facilitates team collaboration and offers tools to improve agent productivity. Aircall, with a 4.3/5 rating, lacks the comprehensive capabilities that CallHippo offers for personalizing customer interactions and increasing operational effectiveness.
CallHippo vs. Aircall: Feature-wise Comparison
When looking for an Aircall alternative, it’s essential to compare their features to decide which platform aligns best with your business needs.
Disclaimer: Please note that our team of expert writers has sourced the rating data and found an average score from multiple sites, including G2, Capterra, and GetApp. All additional research and insights have been independently conducted by our internal team with a commitment to fairness and accuracy.
 |  | |
|---|---|---|
| Rating |   4.3/5 | 4.4/5 |
| Ease of use | 4.2/5 | 4/5 |
| Value for money (pricing details below) | 4.6/5 | 4.5/5 |
| Design quality | 4.2/5 | 4/5 |
| Features | • Custom music and messages • Call queuing • IVR (vocal server) • Time and date-based routing • Flexible call distribution rules • Extensions | • Redirects customers to the same agent to eliminate repeated explanations • Forwards calls automatically for enhanced accessibility and quick response • Integrates seamlessly with CRM systems to improve workflow efficiency • Dials contacts automatically from a predefined list to optimize agent time • Provides detailed reporting with key call metrics for effective decision-making • Delivers real-time insights and analytics to refine calling approaches |
| Head to head Comparison | • Requires a minimum of three users for service registration. • Signing in can be frustrating due to frequent logouts despite SSO integration. • It lacks comprehensive call insights to improve user experience. • Customization options are limited and need improvement. | • Improves international call response rates using Auto Caller ID Rotation • Supports a wider range of integrations for tailored customer service • Maintains exceptional call quality even during high-volume periods • Allows creating personalized dashboards and in-depth analytics |
| Pricing range | Does not offer a free plan but provides a 7-day free trial. Premium plans start at $30/user per month, but for AI and analytics, you’ll have to purchase an add-on. | Free plan for small teams with limited features. |
| Try for Free |
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Why Do Businesses Choose Aircall?
Aircall is a popular cloud-based phone system designed for sales and support teams. It offers seamless integrations, collaboration features, and easy setup. Here’s why businesses choose Aircall over its competitors:
Real-time insights for team performance monitoring.
Managers can listen in and guide teams live.
Continuous improvements keep the platform up-to-date.
Make and receive calls from desktop or mobile.
Aircall is a very user-friendly and intuitive software. The integration with our CRM was seamless, and the call quality is excellent.
Sales Manager
The setup process was straightforward, and the customer support team was responsive and helpful throughout. The analytics features provide valuable insights into our call activities.
Customer Support Lead
Aircall's interface is clean and easy to navigate. The ability to purchase additional numbers as needed is a great feature for our expanding team.
Operations Coordinator
Why Should You Consider an Aircall Alternative?
While Aircall has great features, some businesses look for alternatives due to pricing, integrations, or service issues. Here’s why you might need an Aircall alternative:
Some customers faced unexpected cancellation charges.
Some users report occasional dropped calls and lags.
Lacks advanced voicemail customization or transcription.
Response times can be slow during peak hours.
We experienced poor call quality with frequent noise disruptions. Additionally, the cancellation policy was not clearly communicated, leading to unexpected charges.
IT Administrator
The integration with Salesforce was not as smooth as anticipated, causing delays in our workflow. Support on problem resolution was also slower than expected.
CRM Specialist
While the features are robust, the cost-benefit ratio did not meet our expectations. We found similar services at a more competitive price point.
Finance Manager
Top 10 Aircall Alternatives for Growing Businesses
Ready to upgrade from Aircall? Compare these top-ranked alternatives, each offering robust capabilities tailored for high-growth customer-facing teams. Discover systems like CallHippo with the advanced functions and intuitive interfaces modern teams need at competitive prices.
| Company | Rating | Plan | Learn More |
|---|---|---|---|
| Basic: $0 Starter: $18 /month Professional: $30 /month Ultimate: $42 /month | Sign Up Now | |
 | Core: $20 Advance: $25 Ultra: $35 | Compare Now | |
 | Genesys Cloud CX 1:$75/user Genesys Cloud CX 2: $115/user Genesys Cloud CX 3:$155/user | Compare Now | |
 | Essentials: $18.95 Professional: $22.95 Enterprise:: $32.95 | Compare Now | |
 | Basic: $27.00/month Standard: $32.00/month Premium: $43.00/month | Compare Now | |
 | Mobile: $14.99 Premium: $24.99 Advanced: $34.99 | Compare Now | |
 | Standard: $15 Pro: $25 Enterprise: Contact sales | Compare Now | |
 | x2: $24 x4: $44 | Compare Now | |
 | Standard: $10 Premium: $25 Enterprise: Customized Solutions | Compare Now |
Why Businesses Are Switching To CallHippo
With CallHippo, never miss an opportunity again. Screen pops, real-time call monitoring, and dynamic call routing empower teams to deliver exceptional customer experiences.
Top Features That Make CallHippo The Perfect Aircall Alternative
From unlimited extensions and intelligent call routing to ring groups and global connect, CallHippo offers more advanced features, making it a leading Aircall competitor.
Intelligent Call Routing
- Smart IVRs guide customers using natural language recognition.
- Customizable ring groups ensure optimal agents answer top-priority calls.
- Skills-based routing connects callers with best-fit representatives.
- Overflow routing prevents missed calls during peak periods.
- Build advanced visual call flows without coding.
World-Class Security
- Enterprise-grade call encryption keeps conversations secure.
- Role-based access control restricts data access.
- Real-time anomaly detection identifies potential threats.
- Regular third-party audits to validate security practices.
- Custom retention policies to meet regulatory standards.
- Detailed access logs for transparency and easy audit.
Intelligent Reporting & Analytics
- Get real-time visual dashboards to monitor key metrics.
- Dive into historical reports to identify trends and patterns.
- Gain visibility into team productivity and performance.
- Configure custom reports focused on your business goals.
- Compare performance across campaigns, products, and periods.
- Export raw call data to external BI tools for deeper analysis.
Gamification & Motivation
- Set individual and team performance goals and track progress.
- Reward achievements with points, badges, leaderboards, and more.
- Foster friendly competition among agents and teams.
- Recognize top performers each week/month.
- Motivate with real-time notifications and celebration announcements.
- Analyze engagement metrics to refine incentives over time.
CallHippo Excels Across Review Platforms
CallHippo has garnered remarkable ratings on esteemed review platforms like Capterra, G2, and GetApp. These testimonials serve as a strong endorsement of our unwavering commitment to excellence and customer satisfaction.
Frequently Asked Questions
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CallHippo edges out Aircall on intelligent call routing, real-time agent monitoring, unified analytics, and over 100+ app integrations—all for lower pricing. Plus, you can manage business communications from your phone using CallHippo’s mobile app!
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CallHippo offers crucial capabilities like a power dialer, multi-level IVR, skills-based routing, voicemail, call whisper & barging, and easy scaling options to add more users as you expand. Plus, we offer a 99.9% uptime guarantee to ensure you don’t experience any downtime.
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Switching from Aircall to CallHippo takes minutes. Keep your numbers, import call history, and experience zero downtime with our dedicated support that guides you through the entire process.
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