On Hold Music

Break the monotony of silence and ensure that your callers/customers don’t hang up while waiting for the call to connect with CallHippo’s state of the art On Hold Music feature. Improve customer experience, increase call conversion rates, present a professional image with this super cool feature, and more! Experience the whole package of awesomeness by signing up with CallHippo now!

Play Your Own Customized Music During Call Hold

No credit card required.

Consumers usually have to listen to the boring beeps when they are kept on hold. CallHippo offers its clients to listen to peppy music thanks to on hold music feature. On Hold Music is a feature used by businesses when customers call in and are kept on hold, instead of an eerie silence, customers are treated to a wave of music with this feature.

The On Hold Music is a major factor as it dissuades your customers from hanging up the phone and helps stay on the phone longer if it takes more time than expected to connect. If there is a specific song which fits your business and you can employ it using the On Hold Music feature.

Improve your company’s image by using professional music with the On Hold Music feature. Is there a message that you want to tell your customers? CallHippo’s On Hold Music feature allows you to play a customized marketing messages according to your business communication needs.

Advantages of On Hold Music:

  • Instead of the monotony of silence, the caller gets a pleasant music to listen
  • It upholds the image of the company
  • It helps in Increasing your call conversion
  • Choose from a wide array of music
  • Get your customers to stay connected longer
  • It improves the customer experience

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It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.

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A Call Queue places incoming call in a line when the agent is busy attending other customers.

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Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

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Record every call on each of your numbers to better monitor your performance as a team.

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Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.


No credit card required.

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Last updated: September 29, 2020

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