Call Forwarding is a feature that enables users to forward any incoming calls to an alternate number.
- Enable, disable and customize Call Forwarding services anytime, anywhere with ease.
- Forward calls without an alarm! Don’t let your callers get a hang of what’s happening in the background. It’s the same as any other call to them!
- Get calls on your personal phone number after office hours or jump it through a series of phone, before someone picks up.
- Be it Landline, Cell phone or a Satellite Phone; Get calls delivered to any number, anywhere in the world, anytime!
- Delight your customers with automated greetings and customized music, while they wait to get connected with one of your representatives.
- Integrate smart extension menus to forward calls to the right person from the customer’s input.
- Forward based on ‘unanswered’, ‘busy’, ‘ in pre-set time or any condition as per your requirement. Customize timings and corresponding forwarding number(s).
- Forward Calls based on work-shifts of employees.
- Integrate forwarded calls with CRM software and log them for overall as well as individual performance analysis.