What is a VOIP Number?
VoIP phone number (Voice over Internet Protocol) is a virtual phone number that facilitates phone calls using an Internet connection.
Voice over ip number are real phone numbers assigned to a user, not to a specific line. VoIP phone number is also called extensions, and they typically have a Direct Inward Dial (DID) phone number that the public can access.
Why Should You Get VoIP Numbers
Cost-Efficiency
CallHippo is one of the VoIP service providers that have multiple plans in store for you – Silver, Bronze, Platinum & Enterprise. Based on your business requirements, select the one that you find best suitable.
Real-time Collaboration
Impress your clients by sharing the details on the go from anywhere and at any time. You can also address any given issues without being tied down to a particular office or desk.
Incredible Customer Service
By focusing on customer requirements and addressing their problems on time, you can impress your clients.
Global Connectivity
With our best VoIP phone let go of all the geographical limitations and grow your business across the globe.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Modern VoIP Phone Number Features
Power Dialer
Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.
Smart Switch
Choose from multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect
Global Connect helps you know the right time to call your international clients.
Smart Call Forwarding
Each user can choose to have calls forwarded to several phones, to remain reachable even on the go.
Call Transfer
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
Call Conference
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
Call Queuing Software
A Call Queue places incoming calls in a line when the agent is busy attending to other customers.
Call Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Call Recording
Record every call on each of your numbers to better monitor your performance as a team.
Voice Mail
Receive voicemails by email in your inbox. Play them directly from your email.
Call Analytics
Track your phone support performance. Measure the percentage of missed calls, call load of each teammate, etc.
Call Hold Audio
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
Pricing
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Calling
- 1 Free Phone Number
Get a dedicated standard phone number for each team member at no extra cost. Share numbers across multiple users for collaborative calling.
- Voicemail
- Click to Dial
- Business Hours
Define operating hours for each number to route calls appropriately.
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Messaging - SMS (Text messages) & MMS
- WhatsApp Business API
Platform- 2FA
Add an extra security layer by requiring a verification code in addition to your password.
- Desktop & Mobile Apps
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Calling
- Unlimited Minutes (Includes Both Landline & Mobile Calling)
Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
- Forward to Device Automatically route incoming calls to your mobile or alternative device to never miss calls.
- Ring All Devices Ring simultaneously on all your logged-in devices (desktop, mobile, browser) for every call.
- AI Global Connect View caller's timezone before dialing to reach contacts at optimal times.
- Country Blocking Restrict outbound calls to specific countries to prevent unauthorized international dialing.
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Messaging
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100 SMS (Text Messages)
Standard A2P charges apply.
- SMS Templates Create and save message templates for one-click texting with consistent communication.
- Free Omnichannel Inbox
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Analytics
- Basic Report Analytics
- Call Logs (1 month) Access detailed records of all calls including duration, outcome, recordings, and participant information.
- Audit Logs Track all account changes and user actions for security, compliance, and accountability.
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Integrations
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ZZapierSSlack50+WWebhook
Popular
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Calling
- Unlimited Minutes (Includes Both Landline & Mobile Calling)
Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
- Call Recordings Record and store calls for quality monitoring, training, and compliance.
- Multilingual IVR Offer IVR menu options in multiple languages to serve diverse customer bases.
- Call Distribution (Cascading) Route calls to agents in a priority sequence until someone answers.
- Custom Greetings Upload personalized welcome messages for callers to hear when they reach your number.
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Messaging
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500 SMS (Text Messages)
Standard A2P charges apply.
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Analytics
- Reports / Analytics Get detailed insights and summarized analytics on team's calling performance.
- AI Voicemail Transcription Automatically convert voicemail audio to text for faster message review.
- Call Logs (Lifetime)
- Role Based Access Control Assign specific roles with tailored permissions to control what each user can view and manage.
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Integrations
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HHubSpotSSalesforcePPipedrive50+ZZoho
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Calling
- Smart DID Routing Automatically routes calls to the best available agent based on real-time data.
- Multilevel IVR Create multi-step phone menus to route callers to the right department or person automatically.
- Call Blocking Block unwanted callers and spam numbers to keep your team focused on quality conversations.
- Holiday Routing Configure special call handling and greetings for holidays and non-business days.
- CRM-Based VIP Routing Route calls automatically to the correct contact/lead owner based on CRM information.
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Messaging
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1000 SMS (Text Messages)
Standard A2P charges apply.
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Enterprise
- Single Sign-On (SSO) Log in once to access CallHippo and all integrated tools with your company credentials.
- Custom Integrations Build advanced integrations with your systems—add click-to-call anywhere, sync call data with custom logic, and create workflows specific to your business.
- Dedicated Account Manager Resolve account queries efficiently with dedicated account manager.
- Personalized Onboarding Experience personalized onboarding for a tailored start.
- 24×7 & Phone Support
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Integrations
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HHubSpotSSalesforceZZoho50+ZZendesk
Frequently Asked Question
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Unlike traditional phone numbers, a non-fixed VoIP phone number doesn’t have any physical address. They can be attached to any geographical location. It is also known as ‘virtual phone number’ and can be obtained by simply creating an account on the service providers’ website. They don’t require any address or ID proof which is otherwise required in case of landline number. A valid email suffices the purpose. Non-fixed voice-over IP phone number is a great way to gain flexible communication as they can be operated from any of the data-driven devices.
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Tracing the exact location of voice over ip number is very difficult as VoIP comes without any geographical boundaries. They are not associated with a particular location. There is no area and country code attached to them, leading to difficulty tracking. However, if the business/person has registered it by its name, then you can trace it down by searching in online/offline directories. There are special phone number tracking apps and websites for this job. If you have identification or caller ID service activated in your phone, then also you can trace down the VoIP number. However, always keep in mind that results are not 100% accurate.
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Yes, your VoIP phone number can receive and send text messages. To do the same, you have to make sure that you have valid VoIP subscription, VoIP calling app downloaded on your data-driven device, and it is connected to an internet connection. Once it’s all done, you can use our VoIP number as your regular phone number which can make calls, send SMS, and record a voicemail as well. Your text sending/receiving facility is free of cost with almost every premium cloud telephony plan. It’s better to inquire with the service provider about this facility.
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A VoIP number can be used for various purposes when implemented right. You can use it to make/receive cost-effective inbound/outbound calls. Unlike landline phone numbers, VoIP works over an internet connection making the call incurring charges way too affordable. Even, it can make international calls without much of a hefty bill. With features like call forwarding, call recording, IVR, on-hold music, and call waiting, it renders great calling experience to the caller and helps you attain great customer satisfaction. As it is a cloud telephony system, it helps you set-up a remote location workspace and explore global opportunities without any financial crunch. With an integrated CRM module, it reduces your operational efforts, automate menial tasks, and improves your productivity.
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Business VoIP phone number is one of the key tools that you need to run operations easily. By building a unified communication platform for your business, this cloud telephony system helps you communicate at every vertical without putting much of a financial burden. It is also required to render great customer service experience. It comes with some of the key features like call forwarding, call waiting, IVR, and on-hold music to assist customers professionally and rapidly. While you are seeking to enhance the team productivity, business VoIP phone number helps you by automating operations like call recurring, voicemail transcribing, call analysis, and reporting.
