Communication practices are changing by the day and technology is a real game-changer as there are many sophisticated variants of business phone systems for all kinds of organizations. Choosing an office phone system is a challenging choice for any business as there are tons of options available in the market. However, if there has been one invention in the past decade that has absolutely transformed the face or organizational communication, it is virtual phone systems.

With the advent of virtual telephony, most startups and small business organizations have achieved workflow management and operational efficiency by investing in business phone numbers. Modern virtual phone numbers are compatible with mobiles, laptops, and personal computers – all that is required is a working and high-speed internet connection.

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Business phone systems have taken over the corporate world by storm and have transformed workplaces by infusing team collaboration and engagement. They are the best way to attract a loyal client base and keep valued customers delighted as they enhance availability by instantly connecting customers to team members so that their queries are resolved. Business phone numbers can be personalized and help your customers save valuable time, money and effort, as they do not need to wait in long telephonic queues for service.

Today, the market is flooded with sophisticated technological office phone systems, leaving managers with a tough choice to make! It is often confusing to choose from so many different types of business phone systems with limited knowledge, so here are the various business phone systems to help you to an informed decision that will work best for your company:

Landline –

Most business organizations used traditional analog landline systems, however, they are now clunky and outdated with no radical features. These copper-wired systems also needed constant maintenance, support and were highly expensive for business calls. The costly equipment was difficult to install and maintain, thereby acting as a burden for the organization. VoIP technology enables companies to get a virtual phone number that serves as a landline and can be operated from any part of the world. It offers various excellent business features such as an auto-attendant, call forwarding, planner, and voicemail. All companies are now moving from obsolete landline systems to get advanced business phone numbers that will increase productivity to the highest levels possible.


Nearly all modern-day business organizations invest in virtual phone numbers that run on fast-speed internet connections and keep team members connected round the clock. Virtual phone systems operate by converting the user’s voice to data packets and sending these sound signals over the internet. It is a highly reliable office phone system as it enhances speed, flexibility, and agility.

Business phone numbers are an asset for any organization as they are cost-effective in the long run and give a great return on investment. Business phone systems are also highly compatible with other software tools such as CRM or accounting systems that allow for effective and quick integration. VoIP service providers now provide a range of customized options and allow users to choose either a toll-free number or a business phone number with a local area code. Scalability is another huge benefit provided by office phone systems operated through virtual telephony. The office phone system helps your business and they can easily expand according to the requirements or growth of your business and the industry. There is no doubt that VoIP is the future of business communication, and business phone systems are a sure shot way to boost organizational efficiency instantly!

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On-Premise Solutions-

A major decision while choosing and considering about an office phone system for your organization is deciding whether you want on-premise solutions or a cloud-based system. With an on-premise platform, the PBX equipment is installed directly inside your business location. It is the responsibility of the company’s IT team to maintain and support the Virtual phone system and keeping it upgraded. On-premise solutions give organizations the option of keeping a few of their traditional lines running alongside VoIP, which is particularly helpful for companies making a transition towards virtual phone numbers. On-premise phone systems work well for multi-national large giant corporations that have monetary funds to afford direct upfront costs to get a business phone system that can be customized and operated from office premises.

Cloud-Based Platforms-

There has been a dramatic increase in the popularity of cloud-hosted business phone numbers due to convenience, user-friendliness, and functionality. In this type of office phone system, all the equipment is maintained and housed directly in the cloud server by the software vendor, thus allowing for a complete backup of all vital business information. All the upgrades and support maintenance is provided by the service provider, and it is a highly secure hassle-free business phone system. Cloud-based office phone systems keep all vital data safe and prevent any kind of unauthorized access or data theft. It is indeed a revolutionary technological innovation that brings about a rapid and effective transformation to the modern business place by improving communication processes and customer satisfaction.

The right office phone system can work wonders for your small business or startup as it helps to establish your brand as a credible and authentic service provider. Virtual phone numbers are potent tools that can help your organization build a solid client base in different international markets, and provide a more holistic experience to valued clients. Business phone numbers ensure that your organization works like a well-oiled machine – there are no time delays or lags due to ineffective communication practices.

It is high time to get rid of traditional, obsolete and outdated traditional phone systems – invest in the best office phone system to witness a magical change in your business fortunes. Business phone numbers are the best way to increase bottom line profits and streamline two-way communication between organizational stakeholders – your organization will definitely gain a competitive edge in the dynamic business arena!

Updated : August 4, 2021


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