NICEINCONTACT Alternative

Your search for the perfect NICE inContact alternative ends with CallHippo. Customizable, flexible & scalable, CallHippo offers exclusive business services for your specific requirements! An in-depth comparison between NICE inContact & CallHippo will help you make the right decision. Learn why CallHippo is the best alternative to NICE inContact.

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About NICE inContact

Cut through the competition effortlessly with seamless communication and collaboration. Get yourself a business phone system. The perfect VoIP-based business phone system does not only help you with your business communication but also enables you to exercise control over your team and various processes. 

A survey by Steelcase on Engagement and Global Workplace found that 88% of ‘highly engaged’ employees enjoy control over their workplace. Different modes of communication offer varying degrees of reliability and control. VoIP (Voice over Internet Protocol) allows a high degree of integration and control in the contemporary workplace environment. With VoIP, service reliability and innovation are paramount. So, if you are an existing Nice In Contact user and are looking for a better Nice In Contact alternative, CallHippo is a good way to go.

CallHippo – An Ideal Nice In Contact Alternative

CallHippo is a name to reckon with when it comes to the top VoIP service providers in the market. Equipped with its intuitive, world-class features and round-the-clock support, it makes for a good choice for your firm’s business phone system. 

Right from basic call functionalities like Call Transfer, Call Conferencing, and Call Queuing to advanced features like Call Analytics, Smart Switch, and Interactive Voice Response (IVR) to name a few, CallHippo serves as a better, more wholesome alternative to Nice In Contact.  

Benefits Of Using CallHippo

  • CallHippo provides a complete business phone system in addition to local, toll-free, online, and virtual phone numbers for 50+ countries to enable organizations to expand their business efficiently and cost-effectively
  • Using CallHippo as a replacement for Nice In Contact empowers your team to focus more on critical tasks and thus helps your business improve its customer service
  • As opposed to Nice In Contact, CallHippo offers varied pricing plans at lower costs

Why Should You Choose CallHippo As An Ideal NICE inContact Alternative?

  • Remain reachable even on-the-go with the Smart Call Forwarding feature: It enables users to forward any incoming calls to an alternate number. Get calls on your personal phone number after office hours or forward calls to other devices until they are answered.
  • Get to know the efficiency of your marketing policy with CallHippo’s call analytics and reports: Get real-time and comprehensive phone-call analytics and reports. Reports are based on various factors such as call volume, call durations, as well as the routing of incoming and outgoing calls. 
  • Train new agents during phone calls monitor performance and ensure high-quality customer service with the Call Barging feature: Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge. As soon as the supervisor joins the calls it becomes a full three-way conference call where all the three parties can talk with each other.

niceincontact alternative

NICEINCONTACT ALTERNATIVE – CALLHIPPO

CallHippo

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PlansBronze - $14, Silver - $24, Platinum - $35*, Enterprise- Customized SolutionsPricing available by quote. Contact NiceinContact directly to request a quote.
Price SchemeMonthly payment | Annual SubscriptionQuote-based
Product InfoCallHippo.com provides you with ultimate solution adhering to all your business requirements associated with Phone Support Systems.A communications platform based on the cloud, NiceinContact offers Call Center business solutions.
Features
  • Automatic Call Distribution
  • IVR System
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email
  • Free Calling Credits
  • Call from Any Number
  • Ring All Devices
  • Office/Number Opening Hours
  • Call Hold
  • Call Hold With Custom Music
  • Call Mute
  • Click to Call
  • Voicemail in Email
  • Voicemail Custom Greeting
  • Custom Integration
  • Call Notifications
  • Android App
  • iOS app
  • Outbound Caller ID
  • International Numbers
  • 3-Digit Editable Extension
  • Call Conference
  • Call Barging
  • Call transfer
  • On Call Notes
  • Call Reminder
  • Analytics
  • Concurrent Calls
  • Global connect
  • Dynamic Number insertion
  • Auto-switch numbers
  • Auto Attendant
  • Extension Dialing
  • Hosted PBX
  • Music on Hold
  • Ring Groups
  • Directory Assistance
  • Number Porting
  • Instant Messaging
  • Presence
  • Conference Bridge
  • Call Recording
  • Online Meetings
  • Contacts Integration
  • Business SMS
  • Call Forwarding
  • Caller ID
  • Caller ID Blocking
  • Call Waiting
  • Call Transfers
  • Call Park
  • Direct Phone Number
  • Voicemail
  • Voicemail to Email
  • Skills-based Routing
  • IVR
  • Customer SupportPhone, Live Support, Ticket, TrainingPhone, Ticket, Live Support, Training
    Types of CustomersSmall Business | Large Enterprises | Medium BusinessSmall Business | Large Enterprises | Medium Business | Freelancers
    OS SupportedWindows, Mac, Web-based, Android, iOSWeb-based, Android, iOS

    Declaration: All of the information is true as per best of our knowledge

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    Last updated: November 12, 2020

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