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Why CallHippo Is The Best KrispCall Alternative?
CallHippo virtual cloud phone system is one of the best KrispCall alternatives because of its distinctive features, best-in-class support, tiered pricing structure, and free trial. All these factors combine to make CallHippo an ideal business phone system for modern businesses, helping them improve agents’ productivity, automate process workflow, and organize client/customer communication.
KrispCall: An Overview
KrispCall is a virtual cloud phone system that allows you to manage your personal, business, and corporate telephony needs from a single application. Just like other business telephony solutions, Krispcall allows you to select or customize your international phone number with a few clicks. Users can select their preferred country code, area code, and phone number type (i.e., Toll-free number, local number).
Moreover, the system includes a number of innovative features, which are listed below, making KrispCall a one-stop solution for business communications.
How Does KrispCall Work?
KrispCall, like most of the best KrispCall alternatives, uses VoIP (Voice over Internet Protocol) technology to transfer data. VoIP technology converts analog voice calls into digital packets. These data packets or digital signals are then transmitted to the service provider, who routes them to the intended recipients.
When packets reach their destination, they are converted back into voice signals, and the recipient hears the sender’s voice or message. Although this process appears to be lengthy, it is completed in a fraction of a second. However, to avoid transmission lag, you must have a stable internet connection.
To sum it up, KrispCall does not require a SIM card or a cable network to transmit data. Rather, it used VoIP technology to transmit data from source to destination.
What Are The Limitations of KrispCall?
The following are some of the major limitations of KrispCall that eventually lead users to consider KrispCall alternatives.
A. Poor call quality: The most common complaint among KrispCall users is poor call quality. It has been observed that users frequently encounter difficulties or fail to understand what the other person on the call is talking about.
B. Difficult learning curve: There is a slight learning curve as you figure out how to adjust the speaker and microphone settings on both the KrispCall applications, your video calling app, and your system settings. This could be a problem, especially for first-time users.
C. Ineffective noise cancellation feature: The recently released Background Noise Cancellation feature is not universally compatible with all devices. KrispCall will even muffle your voice if you don’t speak loud enough. For this reason, users have to speak loudly enough so that the system does not perceive them as background noise.
D. Frequent software updates: The system releases frequent software updates, which many users, understandably, find annoying. As soon as users become acquainted with the latest update, the provider releases another. Because of this problem, users have to constantly upgrade themselves along with the system.
Fortunately, to address all of these limitations, we have the best KrispCall alternative- CallHippo.
CallHippo: An Overview
CallHippo is a revolutionary virtual phone system designed to assist small and medium-sized businesses with their communication needs. It is a feature-rich and cost-effective solution that enables businesses to stay in constant touch with their clients at all times through various means, such as calls, texts, emails, and so on.
This KrispCall competitor has multiple use cases or can assist businesses with various scenarios, such as:
- Client communication
- Marketing campaigns
- Prospects targeting
- Customer survey
- Lead generation
- Market research
- After-sales service
In addition to the key features, CallHippo allows users to customize their phone numbers by selecting their preferred country code and area code from a large number pool. Local phone numbers eventually assist businesses in localizing their brand among customers and gaining their trust.
Another factor that makes CallHippo one of the best KrispCall alternatives is its extensive suite of novel features. Some of the notable CallHippo features that set it apart from other virtual phone systems are listed below.
CallHippo Pricing
Basic
- Unlimited Users (Pay only for number)
- Click To Dial
- Global Connect
- Teams
- Call forwarding
- Voicemail
- SMS/Text messages
- Smart Switch
- Last Called By
Bronze
- Everything in Basic +
- Free Number1
- Forward-to-device
- SMS
- Voicemail
- Teams
- SDAP : Patent Pending Technology
- Shared Inbox
- Skill Based Call Routing
- Webhook
- Paid Call Recording
- Target Vs Achievement
- Campaign Management
Silver
- Everything in Bronze +
- Role based access control
- Free Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Internal Team Calling
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Gamification
- Call Tagging
- Everything in Silver +
- Sticky Agent
- Power Dialer
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Forward to Multiple Device
- Call Whisper
- Pause-Resume Recording
- Download Call Recordings
- Call Script
- Intelligent Reports Analytics
- Reports via email
*The Platinum plan is available on annual subscription only
Krispcall Alternative – CallHippo
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| Product Info | CallHippo is a modern business phone system that enables small and medium-sized businesses to enhance agents’ productivity, automate process workflow, improve lead conversions, and increase customer satisfaction and retention rates. | KrispCall is a virtual business phone system that allows users to communicate with their customers or clients effectively. |
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| Mobile Platforms | Android, iOS | Android, iOS |
| Web Platforms | Windows, MAC | Windows, MAC |
| Suitable For | Small businesses | Medium businesses | Enterprises | Startups | Agencies | Small Business | Medium Business | Startups |
What Makes CallHippo The Best Alternative to KrispCall?
Based on the CallHippo vs. KrispCall comparison table and the information provided above, we can safely conclude that CallHippo clearly outperforms the KrispCall virtual phone system in various parameters.
For example, CallHippo has a more advanced set of features, more channels for customer support, a global presence, extensive customization, and a proven track record. All of these factors combine to make CallHippo not only superior to KrispCall but also the best KrispCall alternative.
Frequently Asked Question
What is KrispCall typically used for?
KrispCall cloud phone system is typically used by small and medium-sized businesses to serve their customers, prospects, leads, or clients. Companies can effectively reach out to their customers by making or receiving calls over the internet using this business phone system.
Does KrispCall integrate with other applications?
Yes, the KrispCall cloud phone system can be integrated with a number of third-party apps to streamline your process and boost productivity. Some of the third-party apps that KrispCall integrates with are Salesforce, Pipedrive, Hubspot, Zoho CRM, Slack, Zendesk, and Microsoft Teams.
What platforms does KrispCall support?
What Are The Top 10 KrispCall Alternatives?
The following are the 10 best KrispCall alternatives. Let’s take a look at their features, pros and cons, pricing, support, and other technical and non-technical aspects.
1 ) JustCall
JustCall is a complete cloud-based phone system that allows you to build your voice and communication workflows in one place. The product is packed with powerful features for remote teams and provides limitless scalability, making it one of the best KrispCall alternatives.
The solution eliminates operational redundancies and takes only five minutes to set up. Besides that, the JustCall business phone system includes a comprehensive analytics dashboard for tracking agent performance and key call center metrics.
JustCall Key Features:
- International phone numbers
- Call center analytics
- Auto dialer
- Call queues & whispering
- Forward to voicemail
JustCall Free Trial: 14 days
JustCall Pros:
- 100+ native integrations
- Real-time agent monitoring and guidance
- Quick assistance
JustCall Cons:
- There is no incoming call recognition feature
- Frequent system failure
JustCall Pricing Plans: JustCall has three pricing options for monthly and yearly subscriptions.
- Standard Plan: $30/user/month
- Premium Plan: $60/user/month
- Custom Plan: Tailored pricing
Note that these prices are for monthly subscriptions. However, if you choose a yearly subscription, you will receive a 20% discount on these rates.
2 ) CallHippo
Another virtual phone system that can be an excellent alternative to KrispCall is CallHippo. CallHippo is a popular cloud telephony system for small and medium-sized businesses that helps them improve agent productivity, simplify process workflow, monitor team performance, and reduce communication costs.
The provider also offers its customers best-in-class support, live product demo, and free training programs. Moreover, the system is simple to set up and comes in various versions.
CallHippo Features:
- IVR and dial groups
- Role-based access control
- Reports & analytics
- Gamification
- Third-party integrations
- Interactive voice response (IVR)
- Voice broadcasting
- Call queuing
CallHippo Free Trial: 10 days
CallHippo Pros:
- Best-in-class support and live demos
- 10-day free trial and a tiered pricing structure
- Complimentary product training
CallHippo Cons:
- The mobile app is missing a few advanced features.
CallHippo Pricing Plans: CallHippo provides three business phone system plans, as follows:
- Bronze Plan: $16/User/Month (Ideal for startups)
- Silver Plan: $24/User/Month (Ideal for small businesses)
- Platinum Plan: $40/User/Month (Ideal for SMB sales & support marketing teams)
- Enterprise Plan: $48/User/Month (Ideal for enterprises)
3 ) MightyCall
MightyCall is yet another promising KrispCall alternative. Designed for small businesses and startups, the MightyCall virtual phone system has a user-friendly UI and simplified flowchart that will delight both beginners and experienced users.
Moreover, this KrispCall competitor claimed 99.9% service uptime, making it a reliable business communication solution for customer-focused businesses. Besides that, the system includes all of the fundamental features that a business requires for effective communication.
MightyCall Features:
- Call forwarding
- Voicemail
- Auto-attendant
- Call transfer & call history
- Music on hold
- Custom greetings
MightyCall Free trial: 7 days
MightyCall Pros:
- Affordable pricing options
- 99.99% system uptime
- Easy learning curve
MightyCall Cons:
- It lacks several advanced features that other KrispCall alternatives provide.
- Cannot handle complicated business scenarios.
MightyCall Pricing Plans: MightyCall offers three pricing options to its users.
- Small Team: $15/user/month (For 2 users)
- Business: $20/user/month (Minimum 3 users)
- Enterprise: $150/month (For infinite users)
4 ) CloudTalk
CloudTalk is one of the best virtual business phone systems, allowing you to manage your business communication from a single location. Businesses can use this software to expand their global presence using international phone numbers, live track agent performance, better serve customers, and boost customer retention.
The company relies on a strong network of telco partners for data transmission that ensures high call quality and maximum system uptime. To summarize, CloudTalk can also be a suitable KrispCall alternative.
CloudTalk Features:
- Intelligent call routing
- Personalized greetings
- 3-way calling
- Real-time analytical dashboard
- Easy integrations with third-party apps
- Workflow automation
CloudTalk Free Trial: 14 days
CloudTalk Pros:
- Crystal clear call quality
- Wide range of features
- Global number selection
CloudTalk Cons:
- Comparatively higher pricings
- Steep learning curve
CloudTalk Pricing: CloudTalk provides four pricing options, which are listed below:
- Starter Plan: $25/user/month
- Essential Plan: $30/user/month
- Expert Plan: $50/user/month
- Custom Plan: Tailored pricing as per the client’s requirements
5 ) RingCentral
RingCentral is the most advanced and best cloud telephony system on the market today. The solution includes both basic and advanced features, making it one of the best KrispCall alternatives.
The provider has developed various solutions based on the user’s needs, the size of the company, and the type of company. Besides, this KrispCall competitor also provides best-in-class support and rich analytics to help you identify opportunities and manage campaigns more effectively.
RingCentral Features:
- Cloud PBX
- Multi-level IVR
- Multi-site management
- Local, vanity, and toll-free numbers
- 250+ extensions
- Datacenter overview
- Live reports & analytics portal
RingCentral Pros:
- Capable of managing complex business scenarios
- A large number of novel features
- Dedicated product for each type of business
RingCentral Cons:
- The mobile version should be optimized
- Prices are a bit higher for small businesses
RingCentral Free Trial: 14 Days
RingCentral Pricing Plans: The RingCentral business phone service provider offers three pricing plans, as listed below:
- Essential Plan: $29.99/User/Month
- Standard Plan: $37.99/User/Month
- Premium Plan: $44.99/User/Month
- Ultimate Plan: $59.99/User/Month
These prices are for monthly plans. However, if you purchase a yearly subscription, you will enjoy a 25-30% discount.
6 ) Aircall
Aircall is another leading cloud call center software that could serve as a KrispCall alternative. The system is best suited for sales and support teams.
Aircall phone system, like most other KrispCall alternatives, is packed with features that significantly assist businesses in empowering agent productivity, improving communication, and increasing bottom-line results. As of now, the service provider offers local and international phone numbers for over 100 countries.
Aircall Features:
- Local, toll-free, and international numbers
- Interactive Voice Response (IVR)
- Warm transfer
- Unlimited concurrent calls
- Forward-to-phone
- CRM integrations
Aircall Free Trial: 7 days
Aircall Pros:
- Simple to install and use
- Seamless third-party integrations
- A wide range of performance reports
Aircall Cons:
- Limited customization
- The unstable call routing feature
Aircall Pricing:
- Essential Plan: $30/user/month
- Professional Plan: $50/user/month
- Custom Plan: Tailored pricing
7 ) Dialpad
Dialpad cloud communication platform is the seventh product on this list that can be a perfect KrispCall alternative. This AI-enabled business phone solution provides 100% uptime, has a presence in over 70 countries, and can be integrated with 70+ third-party apps.
To better serve customers, this KrispCall competitor– Dialpad, has created various products based on their needs, such as Talk, Message, and Meetings. The Dialpad system is compatible with a wide range of industries, including education, real estate, healthcare, and retail.
Dialpad Key Features:
- Virtual Receptionist
- Interactive Voice Response (IVR)
- Power Dialer
- Unlimited calls
- International phone number
- Contact Center
- Analytics
Dialpad Pros:
- High degree of customization
- Built-in artificial intelligence-powered functionalities
Dialpad Cons:
- Sometimes the call quality is poor
- Usability needs to be improved
Dialpad Free Trial: 14 Days
Dialpad Pricing Plans: Like most other best business phone service providers, Dialpad offers three monthly and annual subscription plans.
- Standard Plan: $23/User/Month
- Pro Plan: $35/User/Month
- Enterprise Plan: Custom pricing
These are the monthly subscription charges. However, you will get a discount if you choose a yearly subscription.
8 ) 3CX
3CX ranks eighth on our list of the best KrispCall alternatives for all the right reasons . It is a full-featured call center solution that includes dynamic call queues, reporting, wallboards, and CRM integration. The solution enables businesses to create complex call flows with a simple drag-and-drop call flow designer tool.
In addition to calls, the system allows you to manage live chat, SMS, and WhatsApp. The system also includes built-in reports that managers can use to monitor and improve agent performance in real time.
3CX Features:
- Dynamic call queuing
- CRM integration
- Call flow designer tool
- Real-time monitoring
- Android & iOS applications
- Built-in reports
3CX Free Trial: 30 days
3CX Pros:
- App-free web conferencing
- Advanced Queueing Strategies
- Pricing is based on the user numbers
3CX Cons:
- Poor call quality
- Frequent system breakdown
3CX Pricing: 3CX has a user-based pricing model. Also, companies can choose between hosted and self-managed solutions. To view the pricing structure in detail, visit the website.
9 ) 8×8
8X8– a top KrispCall competitor, is a reliable, efficient, and scalable modern business phone system that helps small and medium-sized businesses fine-tune their day-to-day communication operations.
With the help of this virtual phone system, managers can see what is happening at the call center in real-time across all communication channels in a single window. Similar to other top KrispCall alternatives, 8X8 gives users the option of porting their current number or buying a new number from the company.
8X8 Features:
- Auto-attendant
- Advanced call management
- Branded video conferencing
- Personalized greetings
- Unified communications
8X8 Free Trial: 30 days
8X8 Pros:
- High-definition video conferencing on any device for up to 500 participants
- Rich content sharing and collaboration
- Enterprise-level reliability and quality
8X8 Cons:
- Steep learning curve for first-time users
- Poor after-service support
8X8 Pricing: 8X8 provides a variety of pricing options for all of its solutions. It also provides tailored pricing options for enterprises.
10 ) Talkdesk
Talkdesk is a complete cloud contact center and customer experience solution designed for customer-centric businesses. The platform enables businesses to optimize critical customer service processes and provide a better customer experience.
Furthermore, the provider constantly improves the product by adding new features and functions. Also, if used thoroughly, Talkdesk can increase first call resolution by 17 times and ROI by 3 times.
Talkdesk Features:
- Advanced call routing
- Automatic call distribution (ACD)
- Business tools integrations
- Voicemail transcription
- Monitoring, reports, and analytics
Talkdesk Free Trial: 30 days
Talkdesk Pros:
- A range of novel features
- Easy-to-navigate layout
- Can handle complex business scenarios
Talkdesk Cons:
- Comparatively higher pricing
- Steep learning curve for first-time users
Talkdesk Pricing: Talkdesk primarily offers four pricing plans as listed below:
- CX Cloud Essentials: $75/user/month
- CX Cloud Elevate: $95/user/month
- CX Cloud Elite: $125/user/month
- CX Cloud Enterprise: Custom pricing