Enterprise Phone System
With CallHippo, you can get an enterprise phone system in less than 3 minutes from anywhere in the world. Take your communication to the cloud with the help of CallHippo’s hosted VoIP (Voice over Internet Protocol) phone system and give your business a competitive edge.
- Get access to dynamic numbers and real-time reports
- Enjoy excellent connectivity and 24/7 support
- Enhance internal and external business communication
- Reach out to customers and build presence worldwide
What Is An Enterprise Phone System?
An enterprise-hosted VoIP phone system is a modern business phone solution advanced to TDM (Time Division Multiplexing) and works on Session Initiation Protocol (SIP) trunking. It requires no on-site telephony device or other equipment except the IP phones/office telephones to function.
You get access to an advanced communication technology that simply needs a decent internet connection to operate. With CallHippo’s enterprise phone system for business communication, you can boost your overall productivity, customer satisfaction as well as enhance your brand image.
Our hosted VoIP solutions for enterprises are equipped with advanced features & functionalities like multi level IVR, Automatic Call Distribution, Smart Switch, Power Dialer, Audio Conferencing, Video Conferencing, Advanced Speech Analytics, Call Routing, and many more, which enable enterprises of all sizes to enhance their external as well as internal communication.
Moreover, with CallHippo’s unified communication system, the world is your oyster. It’s the perfect telephone service for expanding your business presence to even the farthest corners of the world.
So go global & reach out to customers worldwide with the CallHippo enterprise phone system.
Benefits Of Enterprise Phone System
Power dialers are powerful tools that will boost and motivate your team as well as make your life easier at work skipping the inactive and unproductive leads.
Feature Rich + Future Ready
CallHippo’s cloud-hosted enterprise phone system for business communication is full of features that will strengthen your firm for the future and give you a competitive edge. Whether you’re an entrepreneur or you run a small/medium-sized business, these features are designed to make business communication streamlined, automated, and effective.
Pay for What you Use
We provide cloud-hosted VoIP (Voice over Internet Protocol) solutions for corporate communication based on the organizations’ size, needs, and budget. So, there is something for everyone. You get to decide which features you need and select the plan accordingly. As your business grows, CallHippo’s enterprise phone system can also be scaled effortlessly with it.
Portable, Flexible, Simple
As stated previously, most VoIP systems can be accessed from remote locations. In other words, most VoIP systems offer portability. One can access the enterprise phone system even if they’re working from elsewhere or traveling. This makes it extremely efficient and saves long-distance call charges.
Scalability
What's the use of a phone system that doesn't grow with you? In a traditional phone system, you'd need to spend almost the same amount of money to double your phone-count as you did earlier.
Improves Customer Satisfaction
Since agents have access to detailed customer data and use the best-predetermined call strategy for each customer, all customers benefit from personalized experiences that lead to greater long-term loyalty.
Analytics
You can work to improve the overall efficiency of your sales team or provide extra training to salespeople who need some extra guidance when you can view a detailed history of how your team performs.
Integrate with Your Preferred Apps
Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.
Enterprise Phone System Features
Call Monitoring
Call monitoring refers to the process of listening to a representative’s calls with the objective of improving the quality of communication and customer service.
Smart Switch
Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect
Global Connect helps you know the right time to call your international clients.
Smart Call Forwarding
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
Call Transfer
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
Call Conference
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
Call Queuing Software
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Call Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Call Recording
Record call on each of your numbers to better monitor your performance as a team.
Voice Mail
Receive voicemails by email in your inbox. Play them directly from your email.
Call Analytics
Track agents performance. Measure the % of missed calls, call load of each teammate, etc.
Call Hold Audio
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
Pricing
- Unlimited Users (Pay only for number)
- Click To Dial
- AI Global ConnectIdentify phone number's timezone before a call
- TeamsAssign teams to handle calls in sequence
- Voicemail
- SMS (Text messages) & MMSSMS pricing will be applicable.
- Everything in Basic +
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
- Everything in Silver +
- Auto Dialer (Power, Predictive & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
- Unlimited Users (Pay only for numbers)
- Click To Dial
- AI Global Connect
- Teams
- Voicemail
- SMS (Text messages) & MMS
- Everything in Basic +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
- Everything in Professional +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
Frequently Asked Question
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An enterprise phone system is a modern replacement for the traditional bulky enterprise phone systems. It requires no additional hardware, SIM card, or maintenance on the part of the organization. All that’s needed is a working internet connection, and your business gets access to one of the best corporate telephony solutions.
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Check out an enterprise phone systems comparison guide to get a rough idea about the exact features you’re looking for. Getting a hosted enterprise phone system from CallHippo is simple. Just follow these steps to buy one of the best business phone solutions for your enterprise: Sign up for CallHippo. Create your business account. Select your country and choose your number. Checkout …and you’re done! Your corporate communication solutions will be activated shortly!
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To choose your new virtual number, simply create an account and visit your customer dashboard on web.callhippo.com Click on the ‘Add Number’ button and enter your requirement (sales, support). Get the number from our inventory and enjoy our business telecommunication services.
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Yes, you can get a free standard business phone number with our Silver and Platinum plans. In addition, with these plans, you will also get free* incoming phone calls, SMS* messages, call transfer, and call queuing features.
Automatically dial from a list to reduce manual work and increase the number of outbound calls.
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