Progressive Dialer

Automate call center outbound calling with CallHippo's Progressive Dialer. Increase deal closures and connect with more prospects.

  • Automatically dial the next number
  • Improve agent productivity and focus
  • Reduce downtime between calls
  • Increase successful call connections
Progressive Dialer

What Is A Progressive Dialer?

A progressive dialer software is a phone system used in call centers. It automatically dials the next number in a list once an agent becomes available. This ensures that agents spend more time talking to customers and less time dialing. It improves efficiency and productivity by managing call flow smoothly.

Benefits Of Progressive Dialer

From increased efficiency to compliance assurance, progressive dialers bring a suite of benefits to the table.
Higher Contact Rates

Reach more prospects and customers, increasing the chances of successful connections.

Real-Time Analytics

Gain insights into call metrics instantly, allowing for quick adjustments and performance improvements.

Better Call Management

Calls are organized and prioritized, ensuring timely responses and efficient call handling.

Improved Lead Management

Easily track and manage leads, optimizing the sales process and increasing conversion rates.

Enhanced Data Accuracy

Reduce errors in dialing and data entry, ensuring accurate information for every call made.

Optimized Call Routing

Direct calls to the most appropriate agent or department, improving customer satisfaction and resolution times.

Integrate with Your Preferred Apps

Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.

Key Features of Progressive Dialer Software

Call Monitoring

Call Monitoring

Call monitoring refers to the process of listening to a representative’s calls with the objective of improving the quality of communication and customer service.

Smart Switch

Smart Switch

Enhance call connectivity with seamless provider toggling. Ensure optimal pickup rates for exceptional customer experiences.

Call Transfer

Global Connect

Reach global customers efficiently. Maximize call pickup rates while respecting time zones for increased conversions.

Smart Call Forwarding

Smart Call Forwarding

Stay accessible with automatic call redirection. Never miss important calls, ensuring responsiveness to customers anytime, anywhere.

Call Transfer

Call Transfer

Provide seamless service by directing calls to the right agent or department. Reduce resolution time and improve customer satisfaction.

Call Conference

Call Conference

Facilitate collaboration with virtual audio meetings. Enhance teamwork and decision-making efficiency with multiple participants.

Call Queuing Software

Call Queuing Software

A Call Queue places incoming call in a line when the agent is busy attending other customers.

Call Barging

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

Call Recording

Call Recording

Record call on each of your numbers to better monitor your performance as a team.

Voice Mail

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

Call Analytics

Call Analytics

Detect emotions in conversations. Empower teams to improve communication and enhance customer relationships effectively.

Call Hold Audio

Call Hold Audio

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

Pricing

Ideal for Bulk Calling for Sales, Support and Call Center Teams

Bronze

$16
Per user/Month
10 Days Free Trial

Ideal For Small Team

  • Free Number1
  • Voicemail
  • Shared Inbox
  • Skill Based Call Routing
  • Webhook
  • Paid Call Recording
  • Target Vs Achievement
  • Campaign Management

Silver

$24
Per user/Month
10 Days Free Trial

For Fast Growing Team

  • Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging
  • Call Disposition
  • Pause-Resume Recording

Platinum

$40
Per user/Month
10 Days Free Trial

For Larger Team

  • Everything in Silver +
  • Power Dialer
  • Predictive Dialer
  • Speed to Dial
  • Voice Broadcasting
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Single Sign On
  • DID Group
  • Call Whisper
  • Intelligent Reports/Analytics
  • Reports via Email
  • Automatic Machine Detection
  • Compliance Call Recording
  • Google Drive, AWS S3 Integration
  • Embedded Dialer Integration
  • Smart DID Routing
  • Auto Rotate

Ideal for Businesses to Support Their Customers and Not For Bulk Calling

Starter

$18
Per user/Month
  • 1000 calling minutes within US/CAD
  • 1 Standard Number Free
  • Free SMS/ Text messages
  • Multi Lingual IVR
  • 2FA
  • User Working Hours
  • Business Hours
  • Ring All Devices
  • 1-year Call Records
  • Basic Report Analytics
  • Forward-to-device
  • Shared Inbox
  • Feedback for Calls

Professional

$30
Per user/Month
  • Everything in Starter +
  • Unlimited calling minutes within US/CAD
  • Call Recordings
  • Intelligent Reports/Analytics
  • Country Blocking
  • Call Tagging
  • Email notification for Voicemail
  • Reports Via Email
  • Call Notes & Ratings
  • Lifetime Call Records
  • Advance Report Analytics
  • Role based access control
  • IVR
  • Live Call
  • Call Reminder
  • After Call Work
  • Holiday Routing
  • Gamification
  • Pause-Resume Recording

Ultimate

$42
Per user/Month
  • Everything in Professional +
  • Unlimited calling minutes within US/CAD
  • Call Blocking
  • Call Cascading
  • Custom Greetings
  • Audit Logs
  • Webhook
  • Dedicated Account Manager
  • Personalized Onboarding
  • Phone Support
  • 24*7 Support
  • Advanced Integrations
  • Custom Integrations
  • Annual Business Review
  • Auto Rotate
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Single Sign On
  • Call Tagging
  • Call Disposition
  • DID Group
  • Call Whisper
  • Compliance Call Recording
  • Embedded Dialer Integration
  • Smart DID Routing

Frequently Asked Question

  • By automating dialing, you can reduce downtime between calls, allowing agents to focus on engaging with prospects for better outcomes.

  • CallHippo provides features like Sentiment Analysis, Topic Extraction, Talk-to-Listen Ratio, and Call Performance Rating to improve communication effectiveness and customer satisfaction.

Callhippo Logo
Maximize Your Sales Productivity with Progressive Dialer

Automatically dial from a list to reduce manual work and increase the number of outbound calls.

Start Free Trial
Start Free Trial