SDAP: Patent Pending Technology that Enhances Call Quality
We are Proud to Announce: SDAP- A Patent Pending Technology by Callhippo, engineered to Enhance your Call Quality in Realtime.
What SDAP Does?
SDAP automatically configures your calling system resulting in Enhanced Call Quality and Improved Calling experience. All this with no technical overhead, ensuring simplicity in the setup process.
How SDAP Achieves This?
Our patent pending algorithm analyzes various parameters when a call is dialed and configures the system accordingly. It also has the capability of changing configuration in real time, improving calling experience. SDAP is fully automated and can integrate with any system. There is no technical overhead required to set it up.
Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.
Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect helps you know the right time to call your international clients.
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Record every call on each of your numbers to better monitor your performance as a team.
Receive voicemails by email in your inbox. Play them directly from your email.
Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.