Get Second Phone Number For Business
Establish a clear boundary between your personal and work life by utilizing a separate business phone number. CallHippo enables you to safeguard your privacy, enhance your professional image, and efficiently handle your business communications. Retain control over your conversations while expanding your business presence across geographical boundaries.
What is a Second Phone Number?
A second phone number is a cloud-based, virtual phone line that allows you to differentiate between your personal and professional communications without the need for an additional physical device. A 2nd phone number for business enhances your global presence, streamlines communication, and helps maintain a professional image.
Why Does Your Business Need a Second Phone Line?
Well, it’s easy to start a business, but it’s really tough to manage it, promote it, reach the target audience and gain from the investments. Here, communication plays the key role as you have to particularly focus on effective communication. Similarly, you have to make sure you reach maximum audience with an ease. For this, most of the companies use landline numbers as a second phone line, but is it a good choice? Think again!
Yes, of course, you can’t share your private number, so you use your official landline number. But did you ever observe there are many flaws in these landline numbers?
Benefits of a Second Phone Number
A second phone number for business empowers professionals to optimize their interactions, project a credible image, and stay connected with clients and partners around the clock. Here are some key benefits of a second business phone number.
Cost-Efficiency
Avoid the expenses of setting up a traditional business phone line or purchasing additional hardware.
Simplified Communication
Streamline your business communication by having a single, dedicated number for professional use.
Professional Image
Establish a dedicated business line to enhance credibility and maintain a professional appearance.
Increased Privacy
Protect your personal phone number from being shared with clients or publicly listed.
Location Flexibility
Choose a virtual number with a specific area code to establish a local presence in target markets.
Advanced Features
Benefit from features like call forwarding, voicemail, auto-attendants, and more to enhance your business operations.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Top Second Phone Number Features
Power Dialer
Eliminate manual dialing and boost productivity with CallHippo’s power dialer. Upload your campaign’s contact list and let the system dial numbers automatically, saving time and increasing efficiency.
Smart Switch
Enhance call connectivity by selecting the best telephony provider for each call. Choose from multiple options to ensure optimal performance and empower your agents with the flexibility to adapt to their needs.
Global Connect
Maximize your global outreach by identifying the optimal time to contact customers in different time zones. Access detailed information about each number’s country, time zone, and validity to personalize your approach and improve success rates.
Smart Call Forwarding
Seamlessly forward incoming calls to alternate numbers based on your preferences. Set up call forwarding to your phone after office hours or create a sequence of numbers without the caller’s knowledge.
Call Transfer
Effortlessly redirect connected calls to the appropriate team member. Improve customer satisfaction and optimize organizational efficiency by ensuring calls reach the right person in each department.
Call Conference
Foster collaboration and achieve goals faster through seamless call conferencing. Join calls instantly, brainstorm ideas, and provide better solutions by staying connected with your team and customers.
Call Queuing Software
Efficiently manage high call volumes without additional agents. CallHippo’s call queuing feature keeps customers engaged with personalized messages while calls are queued, ensuring a smooth experience during peak hours.
Call Barging
Elevate agent performance, customer satisfaction, and call quality with CallHippo’s call barging. Monitor calls in real-time, provide guidance to agents, and offer superior resolutions to customers from any location.
Call Recording
Enhance team performance by analyzing recorded calls. Monitor and improve productivity, identify strengths and weaknesses, and leverage easy integrations to stay ahead of the competition.
Voice Mail
Create a lasting impression with personalized voicemail greetings. Utilize CallHippo’s unlimited voice mailboxes to ensure each number has a unique message, preventing missed opportunities.
Call Analytics
Gain valuable insights into your support team’s performance. Pinpoint areas that require improvement, assess essential metrics such as missed calls and individual call loads, and make data-driven decisions to outperform competitors.
Call Hold Audio
Keep callers engaged and informed with CallHippo’s on-hold music. Create tailored content that promotes your latest offerings and strengthens your connection with customers while they remain on the line.
Pricing
- Unlimited Users (Pay only for number)
- Click To Dial
- AI Global ConnectIdentify phone number's timezone before a call
- TeamsAssign teams to handle calls in sequence
- Voicemail
- SMS (Text messages) & MMSSMS pricing will be applicable.
- Everything in Basic +
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
- Everything in Silver +
- Auto Dialer (Power, Predictive & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
- Unlimited Users (Pay only for numbers)
- Click To Dial
- AI Global Connect
- Teams
- Voicemail
- SMS (Text messages) & MMS
- Everything in Basic +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
- Everything in Professional +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
Frequently Asked Question
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A second phone number for business offers numerous benefits, such as maintaining a professional image, improving work-life balance, enhancing customer service, and providing location flexibility. It streamlines your business communication and helps you manage your calls more efficiently.
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CallHippo's second business phone number comes equipped with a comprehensive suite of advanced features designed to enhance your communication capabilities and elevate your customer service. You get call forwarding to forward calls to another number, auto-attendants to deliver personalized messages, and call analytics to understand callers’ requirements.
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CallHippo enables you to establish a local presence in multiple markets by providing virtual second phone numbers with area codes specific to your target regions. This allows you to create a sense of proximity and accessibility for your customers, even without physical offices in those locations, making it easier for them to reach out to you.
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Yes, CallHippo offers seamless integration with popular business tools and CRM systems, such as Salesforce, HubSpot, and Zendesk. This allows you to sync your communication data, create automated processes, and gain a 360-degree view of your customer interactions.
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CallHippo prioritizes reliability and security. With features like smart switching between telephony providers, CallHippo ensures optimal call connectivity and clarity. Additionally, CallHippo employs robust security measures to protect sensitive data and ensure the privacy of your business communications.