Get Second Phone Number For Business
Establish a clear boundary between your personal and work life by utilizing a separate business phone number. CallHippo enables you to safeguard your privacy, enhance your professional image, and efficiently handle your business communications. Retain control over your conversations while expanding your business presence across geographical boundaries.
What is a Second Phone Number?
A second phone number is a cloud-based, virtual phone line that allows you to differentiate between your personal and professional communications without the need for an additional physical device. A 2nd phone number for business enhances your global presence, streamlines communication, and helps maintain a professional image.
Why Does Your Business Need a Second Phone Line?
Well, it’s easy to start a business, but it’s really tough to manage it, promote it, reach the target audience and gain from the investments. Here, communication plays the key role as you have to particularly focus on effective communication. Similarly, you have to make sure you reach maximum audience with an ease. For this, most of the companies use landline numbers as a second phone line, but is it a good choice? Think again!
Yes, of course, you can’t share your private number, so you use your official landline number. But did you ever observe there are many flaws in these landline numbers?
Benefits of a Second Phone Number
A second phone number for business empowers professionals to optimize their interactions, project a credible image, and stay connected with clients and partners around the clock. Here are some key benefits of a second business phone number.
Cost-Efficiency
Avoid the expenses of setting up a traditional business phone line or purchasing additional hardware.
Simplified Communication
Streamline your business communication by having a single, dedicated number for professional use.
Professional Image
Establish a dedicated business line to enhance credibility and maintain a professional appearance.
Increased Privacy
Protect your personal phone number from being shared with clients or publicly listed.
Location Flexibility
Choose a virtual number with a specific area code to establish a local presence in target markets.
Advanced Features
Benefit from features like call forwarding, voicemail, auto-attendants, and more to enhance your business operations.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Top Second Phone Number Features
Power Dialer
Eliminate manual dialing and boost productivity with CallHippo’s power dialer. Upload your campaign’s contact list and let the system dial numbers automatically, saving time and increasing efficiency.
Smart Switch
Enhance call connectivity by selecting the best telephony provider for each call. Choose from multiple options to ensure optimal performance and empower your agents with the flexibility to adapt to their needs.
Global Connect
Maximize your global outreach by identifying the optimal time to contact customers in different time zones. Access detailed information about each number’s country, time zone, and validity to personalize your approach and improve success rates.
Smart Call Forwarding
Seamlessly forward incoming calls to alternate numbers based on your preferences. Set up call forwarding to your phone after office hours or create a sequence of numbers without the caller’s knowledge.
Call Transfer
Effortlessly redirect connected calls to the appropriate team member. Improve customer satisfaction and optimize organizational efficiency by ensuring calls reach the right person in each department.
Call Conference
Foster collaboration and achieve goals faster through seamless call conferencing. Join calls instantly, brainstorm ideas, and provide better solutions by staying connected with your team and customers.
Call Queuing Software
Efficiently manage high call volumes without additional agents. CallHippo’s call queuing feature keeps customers engaged with personalized messages while calls are queued, ensuring a smooth experience during peak hours.
Call Barging
Elevate agent performance, customer satisfaction, and call quality with CallHippo’s call barging. Monitor calls in real-time, provide guidance to agents, and offer superior resolutions to customers from any location.
Call Recording
Enhance team performance by analyzing recorded calls. Monitor and improve productivity, identify strengths and weaknesses, and leverage easy integrations to stay ahead of the competition.
Voice Mail
Create a lasting impression with personalized voicemail greetings. Utilize CallHippo’s unlimited voice mailboxes to ensure each number has a unique message, preventing missed opportunities.
Call Analytics
Gain valuable insights into your support team’s performance. Pinpoint areas that require improvement, assess essential metrics such as missed calls and individual call loads, and make data-driven decisions to outperform competitors.
Call Hold Audio
Keep callers engaged and informed with CallHippo’s on-hold music. Create tailored content that promotes your latest offerings and strengthens your connection with customers while they remain on the line.
Pricing
Ideal for Bulk Calling for Sales, Support and Call Center Teams
Bronze
- Free Number1
- Voicemail
- Shared Inbox
- Skill Based Call Routing
- Webhook
- Paid Call Recording
- Target Vs Achievement
- Campaign Management
- Everything in Bronze +
- Role based access control
- Free Call Recording
- IVR
- Live Call
- Call Queuing
- User Working Hours
- Call Reminder
- After Call Work
- Call Cascading
- Holiday Routing
- Feedback for Calls
- Gamification
- Call Tagging
- Call Disposition
- Pause-Resume Recording
Platinum
- Everything in Silver +
- Power Dialer
- Predictive Dialer
- Speed to Dial
- Voice Broadcasting
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Route to External Number
- Single Sign On
- DID Group
- Call Whisper
- Intelligent Reports/Analytics
- Reports via Email
- Automatic Machine Detection
- Compliance Call Recording
- Google Drive, AWS S3 Integration
- Embedded Dialer Integration
- Smart DID Routing
- Auto Rotate
Ideal for Businesses to Support Their Customers and Not For Bulk Calling
Starter
- 1000 calling minutes within US/CAD
- 1 Standard Number Free
- Free SMS/ Text messages
- Multi Lingual IVR
- 2FA
- User Working Hours
- Business Hours
- Ring All Devices
- 1-year Call Records
- Basic Report Analytics
- Forward-to-device
- Shared Inbox
- Feedback for Calls
- Everything in Starter +
- Unlimited calling minutes within US/CAD
- Call Recordings
- Intelligent Reports/Analytics
- Country Blocking
- Call Tagging
- Email notification for Voicemail
- Reports Via Email
- Call Notes & Ratings
- Lifetime Call Records
- Advance Report Analytics
- Role based access control
- IVR
- Live Call
- Call Reminder
- After Call Work
- Holiday Routing
- Gamification
- Pause-Resume Recording
Ultimate
- Everything in Professional +
- Unlimited calling minutes within US/CAD
- Call Blocking
- Call Cascading
- Custom Greetings
- Audit Logs
- Webhook
- Dedicated Account Manager
- Personalized Onboarding
- Phone Support
- 24*7 Support
- Advanced Integrations
- Custom Integrations
- Annual Business Review
- Auto Rotate
- Multi-level IVR
- Multiple Level Call Transfer
- Conference Calling
- Call Barging
- Single Sign On
- Call Tagging
- Call Disposition
- DID Group
- Call Whisper
- Compliance Call Recording
- Embedded Dialer Integration
- Smart DID Routing
Frequently Asked Question
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A second phone number for business offers numerous benefits, such as maintaining a professional image, improving work-life balance, enhancing customer service, and providing location flexibility. It streamlines your business communication and helps you manage your calls more efficiently.
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CallHippo's second business phone number comes equipped with a comprehensive suite of advanced features designed to enhance your communication capabilities and elevate your customer service. You get call forwarding to forward calls to another number, auto-attendants to deliver personalized messages, and call analytics to understand callers’ requirements.
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CallHippo enables you to establish a local presence in multiple markets by providing virtual second phone numbers with area codes specific to your target regions. This allows you to create a sense of proximity and accessibility for your customers, even without physical offices in those locations, making it easier for them to reach out to you.
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Yes, CallHippo offers seamless integration with popular business tools and CRM systems, such as Salesforce, HubSpot, and Zendesk. This allows you to sync your communication data, create automated processes, and gain a 360-degree view of your customer interactions.
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CallHippo prioritizes reliability and security. With features like smart switching between telephony providers, CallHippo ensures optimal call connectivity and clarity. Additionally, CallHippo employs robust security measures to protect sensitive data and ensure the privacy of your business communications.