Call Analytics

Renovate and assess the efficiency of your existing marketing policy with CallHippo’s bespoke Call Analytics feature. Track records on call volume, call duration, routing of incoming and outbound calls all with the click of a button! Sign up now.

Optimize Your Sales Process & Make Data Driven Strategies With Call Analytics

No credit card required.
CallHippo - Virtual Phone System

Call Analytics provides simultaneous and comprehensive phone-call analytics & reports. Reporting takes account of:

  • Tracking records on call volume.
  • Duration of calls.
  • Routing of incoming and outgoing calls.

What’s so great about Call Analytics?

Well, to cut a long story short, phone-call analytics lets you govern a lot of stuff about your marketing policy. It determines if it is working and if your clienteles like your service. It concludes if your workforces are managing things the way they should.

What are the potential benefits?

  • Call analytics technology lets you recognize sources of incoming calls that your company acquires.
  • The broader view offered by a cloud-based speech analytics package sanctions for better-quality and precise insights into client behaviors.
  • With cloud-based speech analytics, it is probable for companies to upsurge or decline levels of usage as needed.
  • Phone call tracking enables making more ingenious assessments for real-time phone tracking dashboards.
  • Prospective customers who call in response to your marketing and sales determinations must be in emphasis to conduct greater sales. This can be done by call analytics.

Call analytics is a vigorous component in a company’s marketing campaign. Understanding where leads arrive from in addition to how many have been created is greatly relevant. The info and facts you gather can then be used to recover your marketing plan. It can let you comprehend your client base well.

More Features

call transfer

Power Dialer

Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.

call conference

Smart Switch

Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.

call transfer

Global Connect

Global Connect helps you know the right time to call your international clients.

CallHippo - Virtual Phone System

Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

call transfer

Call Transfer

The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.

call conference

Call Conference

It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.

call queuing

Call Queuing

A Call Queue places incoming call in a line when the agent is busy attending other customers.

call barging

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

CallHippo - Virtual Phone System

Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

CallHippo - Virtual Phone System

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

Automate pre and post telephony tasks with
CallHippo’s 100+ app integrations

Explore More


No credit card required.

Published by

Last updated: December 1, 2020

Request a Demo


Get Started Now!