Best 3CX Alternatives & Competitors
Looking for a 3CX alternative? Among the top 3CX competitors, CallHippo stands out as the superior choice. Use a modern, scalable business phone system that helps teams connect and perform. Easy, automated attendant routing, detailed analytics, and more – all the capabilities 3CX lacks, for an affordable price.
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Key Overview:
Although 3CX has been a widely accepted option for business communications, it comes with limitations such as complex setup and technical expertise requirements. If your business seeks more user-friendly and scalable solutions, then consider the following alternatives.
- CallHippo: Offers AI-powered call routing, real-time analytics, and CRM integrations for smooth global team communication.
- RingCentral: A comprehensive UCaaS solution with AI call analytics and over 330 integrations for large businesses.
- Nextiva: Combines voice, video, and CRM integration for a unified customer experience.
- Dialpad: Provides AI insights and real-time call transcription. Perfect option for data-driven sales teams.
- 8x8: Ideal for global teams due to its advanced analytics and multi-device support.
- Zoom Phone: Perfect for remote teams as it integrates video and voice with HD quality.
- Vonage: A cloud-based phone system offering call management and wide integrations.
- Ooma Office: Delivers virtual receptionists, call recording, and unlimited calling for small businesses.
- Grasshopper: Simplifies communication for entrepreneurs with business numbers, call forwarding, and voicemail transcription.
- GoTo Connect: A flexible solution with voice, video, and advanced call management for small to medium teams.
These alternatives offer user-friendly setups, better scalability, and advanced integrations to meet the needs of your growing businesses, unlike 3CX.
What is 3CX?
3CX is a software-based private branch exchange (PBX) that offers businesses advanced communication features. With its voice, video, and chat features, teams can communicate easily across multiple platforms. 3CX is a well-liked option for companies looking for a reliable telecom solution due to its versatility, allowing implementation both on-premises and in the cloud.
What is CallHippo?
CallHippo is a cloud-based communication platform designed to help businesses enhance their customer engagement. It offers necessary features that improve communication, like a power dialer, AI speech bot, virtual phone numbers, call tracking, and collaboration tools. CallHippo's focus on accessibility and user-friendly features allows businesses to efficiently handle client interactions while learning more about their communication KPIs.
3CX Vs. CallHippo
CallHippo is rated 4.4/5 for its user-friendly interface and essential communication features, making it a preferred choice for small to mid-sized businesses seeking a reliable 3CX alternative. In comparison, 3CX also holds a 4.4/5 rating; while it excels in advanced PBX functionalities and customization, it may require more extensive setup and technical expertise. For those exploring 3CX competitors, CallHippo offers a simple and cost-effective solution that simplifies customer interactions without the complexity of a full-fledged PBX system.
3CX vs. CallHippo: Feature-wise Comparison
Assess the features of CallHippo and 3CX to determine which platform suits your needs best. Explore how CallHippo stands out as a better choice for businesses looking for streamlined communication tools.
Disclaimer: Please note that our team of expert writers has sourced the ratings data from G2. All additional research and insights have been independently conducted by our internal team with a commitment to fairness and accuracy.
 |  | |
|---|---|---|
| Rating |   4.4/5 | 4.4/5 |
| Ease of use | 4.5/5 | 4.4/5 |
| Value for money (pricing details below) | 4.6/5 | 4.5/5 |
| Design quality | 4.6/5 | 4.3/5 |
| Features | • Call routing and IVR • Video conferencing • Web conferencing • Live chat support • Call logging | • Power dialer and Auto dialer • Call analytics and monitoring • Virtual phone numbers • CallHippo AI • AI voice bot and IVR • Answering machine detection |
| Head to head Comparison | • Suitable for larger enterprises • Highly customizable PBX solution • More complex setup with greater features | • Great for small to mid-sized businesses • User-friendly interface • Cost-effective pricing plans |
| Pricing range | Free plan for small teams with limited features. Paid plans start at $295 annually with additional features and support. | Free plan for small teams with limited features. |
| Try for Free |
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
CallHippo Vs 3CX: Pricing & Plans
Upgrade to enterprise-level phone systems without the premium price. CallHippo delivers all the capabilities growing teams need—intuitive interface, robust call management, instant scaling—at just a fraction of 3CX’s pricing. Experience more value for less. No hidden fees, expensive licenses, or convoluted pricing plans. With CallHippo, understand what you pay for and maximize ROI.
- Monthly payment
- Virtual Fax
- Call forwarding
- Toll-free number
- Unlimited Calling
- Monthly payment | Annual Subscription
- Advanced Call Management
- Multi-level IVR
- CRM Integration
Top 10 3CX Alternatives in 2024
Ready to upgrade from 3CX? Explore these top-rated 3CX competitors, each offering robust features for SMBs and enterprises. Compare capabilities, reviews, and pricing to find the platform that best aligns with your needs.
| Company | Rating | Plan | Learn More |
|---|---|---|---|
| Basic: $0 Starter: $18 /month Professional: $30 /month Ultimate: $42 /month | Sign Up Now | |
 | Core: $20 Advance: $25 Ultra: $35 | Compare Now | |
 | Digital: $20 Core: $30 Engage: $40 Power Suite: $60 | Compare Now | |
 | Standard: $15 Pro: $25 Enterprise: Contact sales | Compare Now | |
 | x2: $24 x4: $44 | Compare Now | |
 | Mobile: $13.99 Premium: $20.99 Advanced: $27.99 | Compare Now | |
 | Office Essentials: $19.95 Office Pro: $24.95 Office Pro Plus: $29.95 | Compare Now | |
 | True Solo: $15 Solo Plus: $25 Small Business: $55 | Compare Now | |
 | Custom Pricing | Compare Now |
Why Businesses Are Switching To CallHippo
From customizable IVR and advanced power dialer to HD call quality and smart call routing, CallHippo has everything you need to provide the best customer experience.
Top Features That Set CallHippo Apart
CallHippo provides a robust suite of advanced features, making it the ideal 3CX alternative. And with ongoing innovation, you can expect even more capabilities in the future.
Robust Call Management
- Automate call routing with IVR, reducing manual oversight needed.
- Enable call whispering to guide agents and improve customer experience.
- Leverage barge-in to instantly join important calls when needed.
- Record calls with a click for training, compliance, and feedback.
- Manage the full call lifecycle from your desktop or mobile device.
- Streamline after-call documentation and follow-ups.
100+ Third-Party Integrations
- Integrate CallHippo with Salesforce, Zoho, Freshdesk, and other popular CRMs.
- Screen pops display customer records when they call for personalized service.
- Log calls and interactions automatically into relevant platforms.
- Embed click-to-call capabilities for efficient workflows.
- Customize which data fields sync between CallHippo and your apps.
- Access crucial customer insights directly within call and agent desktop screens.
Powerful Analytics & Insights
- Get visual dashboards to monitor performance in real time.
- Identify trends with detailed reports on calls, agents, and campaigns.
- Pinpoint areas for improvement with call scoring and lead analysis.
- Make data-driven decisions to boost productivity and ROI.
- Integrate analytics across platforms for a unified view.
- Customize dashboards for each department for a more personalized view.
Seamless Campaign Management
- Create targeted campaigns with customizable caller IDs and ring patterns.
- See campaign insights like total calls, durations, conversions, and more.
- Track ROI and optimize future campaigns for higher performance.
- Mask your CallHippo number to maintain privacy.
- Assign agents or teams to specific campaigns to increase conversions.
CallHippo Excels Across Review Platforms
CallHippo has garnered remarkable ratings on esteemed review platforms like Capterra, G2, and GetApp. These testimonials serve as a strong endorsement of our unwavering commitment to excellence and customer satisfaction.
Frequently Asked Questions
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CallHippo surpasses 3CX with an ultra-intuitive platform that makes call management a breeze. Empower your teams with robust features like whisper, barge, conferencing, and AI-enabled call routing —no expertise required, all at a fraction of the price.
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With top ratings on G2 and Capterra, CallHippo stands out as the leading 3CX alternative for features, ease of use, support, and value. CallHippo also integrates with 50+ more apps and tools, making it the smarter choice.
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Switching from 3CX to CallHippo is quick and seamless - keep your numbers, import call history, and experience no downtime. Get in touch with our sales team so they can guide you through the process.
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