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Table of Contents
WHAT ARE TOLL-FREE PHONE NUMBERS?
Toll-free numbers begin with a specific three-digit code such as 800, 888, 877, 866, 855, and 844. When you use a toll-free number for your business, you allow your customers to make free-of-charge calls to you. Numbers with the prefix 800 are considered premium toll-free numbers. They are not as easily available as the other prefixes.
A toll-free number benefits the business as well as the customer. The importance of owning toll-free numbers for your business cannot be overstated enough. It not only enables your business to gain credibility in the market, but it also helps you attract more leads.
Why is a toll-free number necessary for your success?
Toll-free numbers provide your customers with a free-of-cost communication channel. It encourages customers to contact you without worrying about being charged for the call. More conversations with your current and potential customers allow you to retain your existing customers, while also effectively engaging new ones.
Furthermore, it strengthens the professional image of the organization. Customers from various countries across the world can reach you on your virtual toll-free number for free, no matter where you are. You do not need to have a distinct number for every location.
What is the difference between 800 toll-free numbers, vanity numbers, and local phone numbers?
An 800 number is widely used as a toll-free number. Most customers instantly recognize an 800 number as a toll-free number. The cost of the call is borne by the owner of the phone number, making the call entirely free for the caller. A vanity number is a customizable number which has a high recall value. It helps you build a stronger brand image. A vanity number generally includes the name of your business along with the digit code. For example, 1-800-POPCORN or 1-800-FLORIST. However, these numbers are not usually offered by VoIP service providers.
Unlike toll-free numbers, when customers call you on a local number, they are charged for the local based on standard local call tariffs. Many businesses prefer using a local number as it is prefixed with the area code. It gives your business a local appeal when you are trying to establish a foothold in a new region. Of the three types of phone numbers, toll-free numbers and local numbers are highly popular choices among businesses looking to expand their customer base.
Do you need to pay extra for toll-free numbers?
When you buy a toll-free number, it comes as a package-based service. The package generally includes a few free calls, SMS messages, and a set of features. You do not need to pay anything extra for what is already included in the package. However, when you exhaust your free minutes, your VoIP service provider might bill you on a per-minute basis for any additional calls.
How many toll-free number prefixes are available for purchase?
The 1-800 toll-free number prefix is one of the oldest and recognizable formats of a toll-free number. It was launched in 1963, and since then millions of such numbers have been sold. The Federal Communications Commission (FCC) is the governing and regulatory authority of toll-free numbers. It releases new toll-free number prefixes now and then.
Since 1-800 toll-free numbers are so popular, new combinations are hard to come by. On June 3, 2017, FCC released a fresh batch of 833 toll-free numbers. As of now, 833, 800, 888, 877, 866, 855, and 844 toll-free number prefixes are available in the market. If reports are to be believed, the FCC is going to launch 822 toll-free numbers fairly soon.
Why is CallHippo the best choice for a toll-free number provider?
Virtual toll-free phone numbers from CallHippo come with a whole set of advanced features such as call forwarding, auto-call recording, call transferring, IVR, on-hold music, voicemail transcription, and time-and-day scheduling, without any additional charges.
It comes with in-built CRM integration tools so that you can control all your operations from a centralized platform. You can also obtain various reports and analyses for your calls so that you can identify and fix any gaps in your existing processes.
A toll-free number from CallHippo is more than just a phone number. It is a comprehensive business tool to promote success, reduce operational costs, and streamline operations. Moreover, round-the-clock customer service ensures that you get assistance just when you need it.
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ADVANTAGES OF TOLL-FREE NUMBERS FOR YOUR BUSINESS
Improved Customer Satisfaction
An 800 number or any toll-free number allows your customers to reach you easily. They do not have to hesitate to reach out to you as calls to these numbers are free of any charge for them. For small businesses and even enterprises, providing support via toll-free numbers is a great way to retain existing customers.
High Recall Value
Toll-free numbers are easy to remember and recall. A number like 1800-111-1111 is easier to remember than a standard phone number. You are more likely to hear from your customers when they do not have to think hard about how to reach you.
Enhanced Business Credibility
Most people expect only big corporations to have an 800 number. However, that’s not the case. Startups, small businesses, and mid-sized enterprises can also have a toll-free number. Since not many people know that, a toll-free number instantly creates a favorable impression of your business in the mind of the customer.
Feature-Rich Marketing Platform
You can add extensions to your toll-free number and use the extensions to measure the response to your various marketing campaigns such as a billboard ad, or a print ad or even a website ad. This will enable you to finetune your marketing efforts and increase your call volumes, sales, and ROI.
BUYING A TOLL-FREE NUMBER FOR YOUR BUSINESS
Examine the need for a toll-free number for your business
To determine if you need a toll-free number for your business, you simply need to reflect on the current position of your company and compare it with its competitors.
Do you think that a toll-free number will help you improve your sales and marketing efforts, or provide better customer service? If you believe it can, CallHippo can help you choose the perfect toll-free number for achieving unprecedented success in your business.
Plan how you want to use the toll-free number
Now that you are convinced about the benefits of a toll-free number for your business, you will need to plan how to incorporate it with your daily operations. You need to figure out the primary use of the toll-free number.
Do you plan to use it as a primary phone number for customer service? Do you want to use it for your marketing activities? Are you trying to get more customers to call you proactively? Once you know the answers to these questions. You will be able to integrate it successfully into your existing operations and make the most of it.
Choose a country for which you want the toll-free number
Once you sign up, you will be able to choose from a list of over 50 countries for which CallHippo provides its virtual phone service. Once you have selected the country, you will get to choose from a variety of prefixes such as 800, 888, 877, 866, 833, 855, and 844 and you can set up a toll-free number for your business accordingly.
Set up a call forwarding number
You do not need to add an extra phone line or change your current telephone provider. Once the toll free number is activated, when someone calls your toll free number, the call will be forwarded to your business phone, cell phone, or landline.
FREQUENTLY ASKED QUESTIONS ABOUT TOLL FREE NUMBER
How much does a toll free number cost?
The cost is generally a combination of the plan you choose and the amount of minutes you use per month. You can check out the various pricing plans we offer on our website.
Is there a difference between the 800, 888, 877, 866, 855 and 844 prefixes?
There is no difference between either of the prefixes. Although the 800 prefix is more widely used and recognized, all the prefixes work just the same.
What are some additional features that CallHippo offers?
CallHippo offers a wide range of advanced features such as power dialing, call forwarding, call transfer, call barging, call recording, analytics and so much more. You can choose the features you like and create a tailor-made solution for your business needs.
Can I send and receive text messages with my toll-free number?
You bet! CallHippo offers business SMS features along with its virtual and toll-free numbers.
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