Best CallMiner Alternatives & Competitors
Is CallMiner not fully meeting your business communication needs? Are the costs adding up more than expected? No worries! The best CallMiner alternative, CallHippo, is here to offer a smarter, more affordable solution with advanced features for seamless communication and collaboration. Let’s explore why CallHippo is the right choice for your business.
Trusted by 5000+ companies
What is CallHippo?
CallHippo is a cloud-based business phone system that enables seamless communication through voice, SMS, and WhatsApp. It offers 100+ integrations, AI products like AI sales agents and AI coaching, workflow automation, predictive dialing, and a shared inbox. CallHippo helps businesses simplify operations, improve collaboration, and drive revenue growth with efficient communication tools.
What is CallMiner?
CallMiner is a leading platform for analyzing customer interactions to improve experiences. It helps businesses understand conversations, enhance contact center performance, and gain deep customer insights. Trusted by major brands, CallMiner transforms data into actionable strategies for better customer service and business decisions.
CallHippo vs. CallMiner
With a rating of 4.4/5 on G2, CallHippo is a feature-rich, scalable communication platform that helps businesses handle customer calls effortlessly. It provides global virtual numbers and AI products such as AI coaching, AI sales agents, AI voice bots, parallel dialers, and other smart automation tools to improve efficiency.
On the other hand, CallMiner, rated 4.5/5, focuses on speech analytics rather than direct communication features. It helps businesses analyze conversations but lacks core calling capabilities, making it less suitable for companies that need an all-in-one phone system.
CallHippo is the perfect solution for businesses looking for a cost-effective, easy-to-use, and feature-rich alternative to CallMiner.
CallHippo vs. CallMiner: Feature-wise Comparison
Compare CallHippo and CallMiner to determine the best platform for your business. See why CallHippo is the preferred CallMiner alternative with advanced call management, seamless integrations, and flexible pricing.
Disclaimer: Ratings data has been sourced from G2. Our team has independently conducted all further insights and research to guarantee accuracy, relevance, and impartiality.
 |  | |
|---|---|---|
| Rating |   4.5/5 | 4.4/5 |
| Ease of use | 4.5/5 | 4.5/5 |
| Value for money (pricing details below) | 4/5 | 4.6/5 |
| Design quality | 4.4/5 | 4.6/5 |
| Features | • Automatic transcription • Sentiment analysis • Call recording • Audio capture | • AI simultaneous calling • Call analytics • Call monitoring • Unified messaging inbox • Team performance analytics • Lead Prioritization |
| Head to head Comparison | • Focuses on conversation analytics rather than direct communication. • Higher pricing, geared towards enterprise analytics. • No virtual number support. | • Complete virtual phone system with calling, automation, and analytics. • Affordable plans suitable for businesses of all sizes. • Supports virtual numbers in 50+ countries. |
| Pricing range | Pricing not available | The monthly plan starts at $18/user with additional features and advanced reporting tools. |
| Try for Free |
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Why Do Businesses Choose CallMiner?
CallMiner is a trusted speech analytics platform that helps businesses gain valuable insights from customer conversations. It enables companies to analyze interactions, improve service quality, and enhance customer engagement. Here are key reasons why businesses choose CallMiner:
Advanced speech and text analytics that make it easy to extract valuable insights from customer interactions.
Helps identify customer emotions in real-time, allowing businesses to improve customer experience and address concerns effectively.
Offers intuitive dashboards, detailed reports, and seamless integrations with other technology partners.
Helps gain valuable data to improve agent performance and customer experience.
I've been using CallMiner for five or more years now…One feature I particularly love is sentiment analysis. It helps identify customer emotions during calls, which is incredibly valuable for understanding their concerns and improving our service. The analysis dashboard is intuitive, and I've found the customizable reporting features to be extremely useful for sharing insights with different teams and clients.
Supervisor Insights and Analytics
The best thing about CallMiner is that the team has been using their experiences and learning to develop innovative product enhancements that will improve the tool for its end users. The team listens to our feedback, which is great since we are the end users. The CallMiner team has its roadmap ready for the next year, and we are excited to see the enhancements and product launches very soon.
Manager Training And Quality
CallMiner Eureka provides us with valuable and actionable insights around Agent and Customer opportunities. There is an abundance of data available to be able to identify and drive performance and process improvements. CallMiner also supports a large number of integrations with other technology partners.
SVP of Support Services
Why Should You Consider a CallMiner Alternative?
Although CallMiner provides strong analytics, some businesses find it doesn't meet all their needs, prompting them to look for alternatives. Here are some key reasons why exploring other options might be a better fit:
Some call recordings may not work properly, affecting analysis.
Digging into specific data beyond basic searches can be difficult.
Frequent updates sometimes cause temporary glitches.
Non-scripted environments and multiple call centers can create difficulties.
We have had issues getting about 30% of recordings to work well with CallMiner Eureka. Also, beyond basic queries, it can be difficult to explore specific areas of interest.
Client Services Director
Our company has mini call centers rather than one main center, and we are not scripted, so it's a bit challenging.
Systems Analyst
More advanced sessions/advanced QA brainstorming sessions. The more tenured attendees working with CallMiner want more workshop time with other QAs or CallMiner staff.
Speech Analyst
CallHippo Vs. CallMiner: Pricing & Plans
CallHippo is a smart alternative to CallMiner. It offers a full communication system with global calling, automation, and CRM integration at an affordable price. While CallMiner focuses on analytics, CallHippo provides a complete solution starting at just $18 per user. With CallHippo, you get more features, better connectivity, and reliable support without the high costs.
- Unlimited Faxing
- Number Portability
- Auto Attendant
- Unlimited Calling
- Monthly payment | Annual Subscription
- Advanced Call Management
- Multi-level IVR
- CRM Integration
Top 10 CallMiner Alternatives in 2025
Explore CallMiner competitors, each offering a range of similar features. Select the solution that best suits your specific business requirements and objectives.
| Company | Rating | Plan | Learn More |
|---|---|---|---|
| Basic: $0 Starter: $18 /month Professional: $30 /month Ultimate: $42 /month | Sign Up Now | |
 | Core: $20 Advance: $25 Ultra: $35 | Compare Now | |
 | Standard: $15 Pro: $25 Enterprise: Contact sales | Compare Now | |
 | x2: $24 x4: $44 | Compare Now | |
 | Mobile: $13.99 Premium: $20.99 Advanced: $27.99 | Compare Now | |
 | Essentials: $30/user Professional: $50/user Custom Plan | Compare Now | |
 | Custom Pricing | Compare Now | |
 | Office Essentials: $19.95 Office Pro: $24.95 Office Pro Plus: $29.95 | Compare Now | |
 | True Solo: $15 Solo Plus: $25 Small Business: $55 | Compare Now |
Why Are Businesses Switching To CallHippo?
With minimized call interruptions, enhanced team productivity, improved customer relationships, the flexibility of remote work, and pristine call clarity, CallHippo offers seamless growth. Improve your business communication today.
Winning Features Of CallHippo
CallHippo is packed with powerful features designed to streamline business communication and enhance customer interactions. Here’s what sets it apart from CallMiner:
Optimize Call Center Performance With Call Monitoring
- Monitor agent calls in real-time to improve customer interactions and compliance.
- Analyze call data and performance metrics for informed decision-making.
- Train agents effectively with insights from monitored calls.
- Increase customer satisfaction by refining communication strategies.
Close Deals 24/7 With AI Sales Agent
- Automate lead engagement, qualification, and conversion with AI-driven sales assistance.
- Personalize pitches, optimize sales strategies and ensure multilingual flexibility.
- Simulate demo calls to fine-tune the AI agent before deployment.
- Increase revenue by capturing every missed connection and converting leads efficiently.
Get More Calls & Reduce Wait Times With Parallel Dialer
- Connect with multiple leads simultaneously, reducing idle time.
- Smart call routing ensures quick connections with available agents.
- AI-driven insights prioritize high-value prospects for better conversion rates.
- Spam shield protection prevents numbers from being marked as spam.
Improve Call Response Rates With Smart DID Routing
- Display local numbers to increase answer rates significantly.
- Automatically route international calls using an intelligent algorithm.
- Improve first-contact resolution by connecting customers with the right agents.
- Enhance brand trust and global reach with seamless local presence dialing.
CallHippo Excels Across Review Platforms
CallHippo has garnered remarkable ratings on esteemed review platforms like Capterra, G2, and GetApp. These testimonials serve as a strong endorsement of our unwavering commitment to excellence and customer satisfaction.
More Comparisons
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