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CallHippo: The Best CallRail Alternative

Forget the basic features of CallRail. CallHippo takes call handling to the next level with powerful analytics, crystal-clear audio, and easy device integration. Seamlessly transfer calls, monitor agent performance, and delight customers with faster response times. Experience the cutting-edge innovation that makes CallHippo the ultimate CallRail alternative.

Trusted by 4000+ companies
Amazon - CallHippo
Brightchams - CallHippo
Oracle - CallHippo
Turing - CallHippo
Valuelabs - CallHippo
Iresearch - CallHippo
Intellipaat - CallHippo

What is CallHippo?

CallHippo is a cloud-based business phone system designed to simplify communication and boost productivity. With features like virtual phone numbers, IVR systems, AI-powered tools, and comprehensive call analytics, CallHippo empowers startups, SMBs, and enterprises to deliver superior customer engagement and seamless team collaboration.

What is Callrail?

CallRail is a call tracking and analytics solution designed to help businesses boost their marketing ROI by analyzing customer calls and monitoring campaign performance. It provides features like call recording, conversation analytics, and lead attribution to enhance decision-making.

CallHippo vs. CallRail

With a rating of 4.4/5 on G2, CallHippo offers a robust, feature-rich communication platform designed to optimize business communications. It stands out for its virtual phone numbers, advanced call analytics, and AI-driven tools, making it an ideal solution for efficient customer engagement and seamless team collaboration.

On the other hand, CallRail, rated 4.6/5, specializes in call tracking and measuring analytics for marketing campaigns. It is particularly favored by marketers who need tools like lead attribution, call recording, and conversation intelligence. While CallRail excels in tracking and analyzing calls, it lacks the comprehensive communication capabilities offered by CallHippo, positioning CallHippo as a versatile CallRail alternative.

CallHippo vs. CallRail: Feature-wise Comparison

Compare CallRail and CallHippo to determine the best communication and analytics platform for your business needs. Discover how CallHippo stands out as a leading CallRail alternative with its advanced features and innovative tools.

Disclaimer: Ratings data has been sourced from G2. All additional insights and research have been conducted independently by our team to ensure accuracy, relevance, and fairness.

Rating
Full Star Full Star Full Star Full Star Half Star
4.6/5
Full Star Full Star Full Star Full Star Half Star
4.4/5
Ease of use4.5/54.5/5
Value for money (pricing details below)4.6/54.6/5
Design quality4.5/54.6/5
Features
Call Tracking

Lead Attribution

Conversation Intelligence

Marketing Analytics

Call Transcription
Interactive Voice Response (IVR)

Global Virtual Numbers

AI Voicebots

Smart DID Routing

Spam Watch

WhatsApp Business
Head to head Comparison
Excels in call tracking and lead attribution for marketing campaigns.
Offers tools to track multi-channel customer journeys and enhance marketing strategies.
Ideal for businesses needing scalable virtual phone solutions.
Provides customizable dashboards and integrations for enhanced team collaboration.
Offers global virtual numbers to establish a local presence in over 50 countries.
Pricing range

Pricing is a bit on the higher side, starting from $45 per month plus additional usage.

Free plan for small teams with limited features.

Monthly plan starts at $18/user with additional features and advanced reporting tools.

Try for Free
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AI
$10

Per User/Month

Experience the power of CallHippo AI
  • AI-Powered Call Transcription
  • Voicemail Transcription
  • Key Topics Analysis
  • Call Summaries
  • Custom Topic Tracker
  • Sentiment Analysis
  • Talk Ratio Analysis
  • Smart Dashboard
Experience the power of CallHippo AI
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CallHippo vs. CallRail Pricing

Tired of complex, expensive call management? CallHippo delivers enterprise-level features at a fraction of CallRail’s price. With CallHippo, cut costs without compromising on quality. Maintain top-tier call handling through intuitive interfaces and powerful call routing tools. Get 50+ features without extra licenses or convoluted pricing. And scale instantly while keeping costs low. No hidden fees or surprise add-ons.

CallRail Lite
$45
Per User/Month
  • Monthly payment
  • Call Tracking
  • Local Number
CallHippo Ultimate Plan
$42
Per User/Month
  • Unlimited Calling
  • Monthly payment | Annual Subscription
  • Advanced Call Management
  • Multi-level IVR
  • CRM Integration

Why Are Businesses Choosing CallHippo?

From call queuing and advanced auto-switch to HD call quality and robust analytics, CallHippo makes the perfect CallRail alternative and has everything you need to provide the best customer experience.

Industries Leading Call Connect Rates
99.9% Uptime
Zero Jitter
In-depth Integration With CRM & Helpdesk
AI Enabled Call Routing
Zero Latency

Top Features That Set CallHippo Apart

CallHippo surpasses with an unrivaled suite of advanced features, establishing itself as the leading CallRail alternative. And with constant innovation on the horizon, expect even more powerful capabilities ahead.

CallHippo: Seamless Internal Calling

Cost-Effective Pricing

  • Get enterprise-level features at affordable prices.
  • Scale your account as you grow while maintaining transparent, predictable pricing.
  • Avoid convoluted pricing plans and expensive add-on fees.
  • Benefit from tiered pricing suitable for any team size and budget.
  • Maximize ROI without compromising on quality and capabilities.
  • Get add-ons to expand CallHippo’s functionality at pocket-friendly prices.

Top-Tier Customer Support

  • Get 24/7 support via live chat, email, and phone.
  • Get a dedicated manager to assist with your queries instantly.
  • Troubleshoot issues in real time with remote desktop assistance.
  • Learn to maximize value from CallHippo experts via dedicated managers.
  • Never wait long for assistance with our responsive, global support team.
  • Find answers quickly in our searchable knowledge base.
CallHippo: Master Time Zones
Competitive Pricing at Its Best

Seamless Scalability

  • Scale up or down instantly without any service disruption.
  • Add new users, locations, and features on the fly as your business grows.
  • Leverage the cloud for automatic updates and unlimited capacity.
  • Avoid investing in infrastructure you don't yet need.
  • Benefit from economies of scale and right-sized plans.
  • Never worry about outgrowing your phone system.

Enhanced Compliance & Security

  • Maintain compliance with call recording, reporting, and access controls.
  • Encrypt calls and data both in transit and at rest.
  • Comply with regulations like HIPAA with customizable security policies.
  • Enable two-factor authentication for additional user access control.
  • Automate sensitive data masking within call recordings.
  • Regularly backup data and recordings to external services.
CallHippo: Feature-Rich Communication

CallHippo on Top: Across Popular Platforms

CallHippo has garnered impressive ratings on esteemed review platforms such as Capterra, G2, and GetApp. These testimonials serve as a testament to our unwavering commitment to excellence and customer satisfaction.

Top 10 CallRail Alternatives in 2025

Looking beyond CallRail? Discover these top-ranked competitors, each bringing robust capabilities for SMBs and enterprises. Compare features, reviews, and pricing to find the business phone system tailored to your needs and budget.

CompanyRatingPlanLearn More
Callhippo Logo
4.3
/5

Basic: $0

Starter: $18 /month

Professional: $30 /month

Ultimate: $42 /month

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Grasshopper Logo
4.0
/5

Core: $20

Advance: $25

Ultra: $35

Compare Now
Aircall Logo
3.9
/5

Essentials: $30/user

Professional: $50/user

Custom Plan

Compare Now
Nextiva Logo
4.4
/5

Essentials: $18.95

Professional: $22.95

Enterprise:: $32.95

Compare Now
GoTo Connect Logo
4.4
/5

Basic: $27.00/month

Standard: $32.00/month

Premium: $43.00/month

Compare Now
Vonage Logo
4.3
/5

Mobile: $14.99

Premium: $24.99

Advanced: $34.99

Compare Now
Dialpad Logo
4.4
/5

Standard: $15

Pro: $25

Enterprise: Contact sales

Compare Now
8×8 Logo
4.1
/5

x2: $24

x4: $44

Compare Now
OpenPhone Logo
4.7
/5

Standard: $10

Premium: $25

Enterprise: Customized Solutions

Compare Now

Frequently Asked Questions

  • CallHippo offers a more robust and fully-featured call management solution compared to CallRail. Key features include intelligent call routing, custom IVR flows, advanced analytics, 100+ integrations, flexible pricing plans, and excellent customer support.

  • CallHippo stands out from other CallRail competitors by providing an enterprise-level system at pocket-friendly prices. It beats alternatives with innovative capabilities like real-time call monitoring, customizable reports, easy-to-use interfaces, and unified dashboards.

  • Switching from CallRail to CallHippo is a smooth and easy process. You can port your existing numbers over and import call data. CallHippo's team handles the transition details so you can be up and running quickly. And you'll get hands-on training and 24/7 support.

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More Comparisons

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CallHippo vs 8×8
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