Why CallHippo Is The Best CallRail Alternative?

Afraid about losing customers due to ineffective call management? Invest in the best CallRail alternative - CallHippo, a holistic business phone solution that drives operational excellence. Packed with innovative features, analytical tools, and a user-friendly interface, CallHippo will end your search for a CallRail alternative!

Compare Features & Pricing And Select The Best CallRail Alternative




CallRail is a powerful call tracking solution that helps marketers to measure phone call conversions from search, digital, and offline marketing campaigns. With its functionalities like Call Recording, it enables businesses to qualify leads, improve customer service, and coach the staff. Moreover, it also facilitates dynamic number insertion and custom call routing.

However, if you are yearning for more to enhance your customer service, deploying a cloud telephony system would be highly beneficial. It not only helps you improve your business communication but also leverage the benefits of a myriad of advanced calling features.

CallHippo, being the best CallRail alternative, can fulfill all your business communication needs with its cloud phone system solutions. Besides offering a wide range of functionalities, CallHippo is cost-effective. Where CallRail’s pricing plans start from $45/month, CallHippo has got its Platinum plan for you at $30/month.

CallRail Plans & Pricing

callrail pricing

CallHippo –A Perfect Replacement of CallRail

CallHippo, a predominant CallRail substitute, provides top-notch features for efficient client interaction, increased productivity, and enhanced customer service. With its easy-to-use interface, it helps start-ups and businesses to create their call center in less than three minutes; thus, eliminating the need for brick-and-mortar offices.

You can get virtual, toll-free, and local phone numbers for 50+ countries from this CallRail alternative and establish a professional presence. As CallHippo deploys the solution in the cloud, you can access it wherever an internet connection is available.

CallRail ensures that your marketing campaigns are driving valuable leads over the phone and on the web. In contrast, CallHippo is an advanced software tool that fulfills the requirement of an ideal business phone system. Undoubtedly, CallRail renders supreme Call Tracking and Call Analytics services, but when it comes to enhancing your customer support, CallHippo is the best CallRail substitute.


$ 16

Per user/Month

For Startups

  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • SDAP : Patent Pending Technology
  • Shared inbox
  • Skill Based Call Routing
  • Webhook
  • Paid Call Recording

$ 24

Per user/Month

Ideal For Small Team

Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging
  • Reports via email

$ 40

Per user/Month

Preferred For SMB Sales, Support & Marketing Teams

Everything in Silver +
  • Dedicated Account Manager
  • Sticky Agent
  • Power Dialer
  • Voice Broadcasting
  • Multi-level IVR
  • Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Call Whisper
  • Pause-Resume Recording
  • Download Call Recordings
  • Call Script
  • Intelligent Reports/Analytics

$ 48

Tailor-Made for You

One-Stop Business Phone System For Enterprise Businesses

Everything in Platinum +
  • Unlimited Free Dashboard Users
  • Intelligent Call Recording
  • Get a free trial
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Annual Business Review
  • Dedicated Account Manager
  • IP White Listing
  • App Blocking
  • On-boarding
  • Dedicated Customer Success Manager
  • Post Call Survey
  • Audit Logs
  • Automatic machine detection
  • 2FA (Two factor authentication)

Here’s Why CallHippo is a Better CallRail Alternative

  • It allows you to take note of essential call details
  • It is crucial to pen down your customers’ queries or pain points so that you can bring a solution to them. When you write it on a piece of paper, you might fear losing or misplacing it. To eliminate this, CallHippo facilitates After Call Work. As soon as you end a call, a window pops up on your screen, wherein you can note down all the important points you discussed on the call. You can then save it so as to refer to in the future or when the need arises.

Best callrail Alternative and competitor
  • This CallRail alternative enables you to analyze your callers’ history
  • CallHippo lets you integrate its business phone system with your CRM. With this integration, you can not only have all your customer data at a single place but also place calls from the same platform with click-to-call functionality. Thus, you can determine your customers’ behavior, needs, and queries before having a conversation with them. This empowers you to deliver a personalized customer experience. Hence, your customer satisfaction ratio hikes while enhancing the productivity of your support representatives.

  • CallHippo comes with a host of features and affordable pricing plans
  • As CallRail is call tracking software, it doesn’t meet the complete requirement of the business phone system. But, this CallRail substitute does. Right from Call Transfer, Call Queuing, Call Conference, Call Forwarding, Ring All, Voicemail, On-hold Music, GlobalConnect, Auto-Switch, Last Call Details, to Call Analytics, CallHippo comes power-packed with a feature-rich suite. Where CallRail’s pricing plans start at $30/month, CallHippo has its Basic plan free for 2 users. Moreover, CallHippo tailors plans as per the features your business requires.

    If you are looking for a CallRail alternative, your search ends with CallHippo.

Call Rail Alternative – CallHippo




PricingUsers can choose from below plans 4 available 
  • Bronze at $16
  • Silver at $24
  • Platinum at $40
  • Enterprise- Customized Solutions
  • Free trial available
  • Users can choose from below 3 plans available
  • Lite at $45
  • Essentials at $95
  • Advanced at $145
  • Languages supportedEnglishEnglish
  • Zoho
  • Pipedrive
  • Freshdesk
  • Slack
  • Zapier
  • Hubspot
  • Zoho CRM
  • Zendesk
  • Intercom
  • Groove
  • Acquisio
  • AMP
  • Bing ads
  • PipelineDeals
  • Mixpanel
  • Hubspot
  • Marketo
  • Salesforce
  • Slack
  • Stripe
  • Zapier
  • Devices Supported
    • Windows
    • Android
    • Mac
    • Web based
    • iOS
  • Web based
  • Available Support
  • Phone
  • Email
  • Live Support
  • Training
  • Tickets
  • Phone
  • Online support
  • Knowledge base
  • Features
  • Automatic Call Distribution
  • IVR System
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email
  • Free Calling Credits
  • Call from Any Number
  • Ring All Devices
  • Office/Number Opening Hours
  • Call Hold
  • Call Hold With Custom Music
  • Call Mute
  • Click to Call
  • Voicemail in Email
  • Voicemail Custom Greeting
  • Custom Integration
  • Call Notifications
  • Android App
  • iOS app
  • Outbound Caller ID
  • International Numbers
  • 3-Digit Editable Extension
  • Call Conference
  • Call Barging
  • Call transfer
  • On Call Notes
  • Call Reminder
  • Analytics
  • Concurrent Calls
  • Global connect
  • Dynamic Number insertion
  • Auto-switch numbers
  • Call Transfer
  • Call Monitoring
  • Call Recordings
  • Call Script
  • Dynamic Number Insertion
  • Full Caller ID Data
  • Data import/export
  • Visitor Timeline
  • Call Centre Management
  • Advanced Reporting
  • Inbound Calls
  • International Numbers
  • Toll Free Numbers
  • Call Routing
  • Activity tracking
  • Activity dashboard
  • Real time Analytics
  • Suitable for company size
  • Small, Medium & Large enterprises
  • Custom plans as needed
  • Small business, Mid size business
  • Enterprises & Freelancers
  • Product infoCallHippo is an excellent software tool that fulfil all the phone system related requirement of businesses CallRail gives you certainty — proof that your marketing dollars are driving more scheduled appointments, pricing inquiries, and “where are you located” phone calls.

    *The above comparison clearly shows that CallHippo is one of the best CallRail alternatives In 2021 because of its customization abilities, pricing affordability, customer support, and other such excellent features.

    If your business is looking for a simple yet affordable virtual phone number provided with a robust set of features that are easy-to-use, CallHippo is the top VoIP based alternative. The company also offers a free trial to help you make an informed decision. Visit CallHippo’s website to know all the details.

    Declaration : All of the information is true as per best of our knowledge

    Frequently Asked Question

    • You should pick CallHippo over CallRail for a number of reasons, including the fact that CallHippo offers top-notch features for effective client communication, has an easy-to-use interface, can be set up in just 3 minutes, and offers more affordable plans than other VoIP service providers. Moreover, it also provides virtual, toll-free, and local phone numbers in over 50 countries, allowing you to project a professional image.

    • CallHippo wins hands down when it comes to better pricing and plans. Both CallRail and CallHippo offer three different plans. CallRail's plans are as follows: Lite ($45), Essential ($95), and Advanced ($145), whereas CallHippo's plans are as follows: Bronze ($15), Silver ($30), and Platinum ($45). As you can see, CallHippo plans are far more affordable than CallRail plans in spite of having all of the features that a business requires.

    • CallHippo provides far more advanced features than CallRail, making it a leading VoIP service provider. Some of the noteworthy features that CallRail lacks, but CallHippo compass, are automatic call distribution, IVR system, call recording, forward to cell phones, call barging, and concurrent calls. All of these additional features ultimately make CallHippo a popular choice among businesses.

    Setup Your Phone System In Less Than 3 Minutes


    Published by Nishita

    Last updated: January 7, 2022