Why CallHippo Is The Best Talkdesk Alternative?

About Talkdesk

Talkdesk is leading cloud-based contact center software that helps enterprises make the customer experience a true competitive advantage. It is built to empower businesses to adapt to the evolving needs of the customers as well as their teams. While it comes with several benefits like a reasonable price and a number of integrations with some popular business tools, such as Salesforce and Slack, its biggest drawback is very limited CRM.

As CRM is the core of delivering excellent customer service, your business phone system or contact center software must integrate with your existing Customer Relationship Management solutions. When you take a look around, you’ll find several Talkdesk alternatives offering different CRM integration capabilities. One such Talkdesk substitute is CallHippo.

CallHippo – A Premier Replacement of Talkdesk

CallHippo, though being a Voice over Internet Protocol (VoIP) service provider, can stand as a perfect substitute to the cloud contact center. It boasts all the standard features included in Talkdesk, such as an IVR system, call monitoring, as well as advanced call analytics to determine agent performance. Besides, CallHippo has a lot more in store.

• This Talkdesk alternative comes with a host of advanced calling features that not only help businesses improve their customer service but also boost their agents’ performance.
• With CallHippo’s business cloud phone system, companies can expand their reach globally at minimal costs, i.e., they can buy virtual, local, toll-free, mobile, and national phone numbers for 50+ countries.
• As opposed to Talkdesk, CallHippo offers Customer Support via Live Chat besides email and knowledge base support.

Why is CallHippo a better Talkdesk Alternative?

CallHippo helps businesses build a local presence

Let’s say; you are located in the US and willing to expand your business in France. Developing a brick and mortar office, hiring employees, and implementing a phone system for smooth business operations would cost a significant amount. Instead, you can buy a France virtual phone number and handle your business from anywhere in the world. Moreover, it also gives your business a local presence and builds trust among the customers. Thus, you can ensure business growth.

With CallHippo, you can get virtual numbers for 50+ countries that will empower you to communicate with your global clients effectively at affordable rates.