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Why CallHippo Is The Best Talkdesk Alternative?

Are you looking for a viable Talkdesk alternative? Give the green signal and invest in CallHippo – an all-inclusive business phone solution provider that simplifies telephony through artificial intelligence-enabled technology. The best Taskdesk alternative in the market, CallHippo, allows you to leverage automated integrations and innovative features to gain a solid competitive advantage!

Compare Features & Pricing And Select The Best Talkdesk Alternative

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TalkDesk logo

About Talkdesk

Talkdesk is leading cloud-based contact center software that helps enterprises make the customer experience a true competitive advantage. It is built to empower businesses to adapt to the evolving needs of the customers as well as their teams. While it comes with several benefits like a reasonable price and a number of integrations with some popular business tools, such as Salesforce and Slack, its biggest drawback is very limited CRM.

As CRM is the core of delivering excellent customer service, your business phone system or contact center software must integrate with your existing Customer Relationship Management solutions. When you take a look around, you’ll find several Talkdesk alternatives offering different CRM integration capabilities. One such Talkdesk substitute is CallHippo.

CallHippo – A Premier Replacement of Talkdesk

CallHippo, though being a Voice over Internet Protocol (VoIP) service provider, can stand as a perfect substitute to the cloud contact center. It boasts all the standard features included in Talkdesk, such as an IVR system, call monitoring, as well as advanced call analytics to determine agent performance. Besides, CallHippo has a lot more in store.

  • This Talkdesk alternative comes with a host of advanced calling features that not only help businesses improve their customer service but also boost their agents’ performance.
  • With CallHippo’s business cloud phone system, companies can expand their reach globally at minimal costs, i.e., they can buy virtual, local, toll-free, mobile, and national phone numbers for 50+ countries.
  • As opposed to Talkdesk, CallHippo offers Customer Support via Live Chat besides email and knowledge base support.

Why is CallHippo a better Talkdesk Alternative?

CallHippo helps businesses build a local presence

Let’s say; you are located in the US and willing to expand your business in France. Developing a brick and mortar office, hiring employees, and implementing a phone system for smooth business operations would cost a significant amount. Instead, you can buy a France virtual phone number and handle your business from anywhere in the world. Moreover, it also gives your business a local presence and builds trust among the customers. Thus, you can ensure business growth.

With CallHippo, you can get virtual numbers for 50+ countries that will empower you to communicate with your global clients effectively at affordable rates.

CallHippo Pricing

Bronze

$16
Per user/Month
Start Free Trial

For Startups

  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • SDAP : Patent Pending Technology
  • Shared Inbox
  • Webhook
  • Paid Call Recording
  • Target Vs Achievement
  • Campaign Management

Silver

$24
Per user/Month
Start Free Trial

Ideal For Small Team

  • Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging
  • Reports via email

Platinum

$40
Per user/Month
Start Free Trial

Preferred For SMB Sales, Support & Marketing Teams

  • Everything in Silver +
  • Dedicated Account Manager
  • Sticky Agent
  • Power Dialer
  • Voice Broadcasting
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Call Whisper
  • Pause-Resume Recording
  • Download Call Recordings
  • Call Script
  • Intelligent Reports/Analytics

Enterprise

$48
Tailor-Made for You
Start Free Trial

One-Stop Business Phone System For Enterprise Businesses

  • Everything in Platinum+
  • Unlimited Free Dashboard Users
  • Intelligent Call Recording
  • Get a free trial
  • Personalized Onboarding
  • Prioritized Custom Development
  • Advanced Integrations
  • Bring Your Own Carrier (BETA)
  • Custom Integrations
  • Custom Reports
  • Annual Business Review
  • Dedicated Account Manager
  • IP White Listing
  • App Blocking
  • On-boarding
  • Dedicated Customer Success Manager
  • Post Call Survey
  • Audit Logs
  • Automatic machine detection
  • 2FA (Two factor authentication)

*The Platinum plan is available on annual subscription only

Talkdesk Alternative – CallHippo

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CallHippo

Talkdesk

Plans Bronze - $16, Silver - $24, Platinum - $40, Enterprise- Customized Solutions Express - $25, Professional - $55, Enterprise - $125
Price SchemeMonthly payment | Annual SubscriptionOne-time payment | Annual Subscription
Product Info CallHhippo.com provides you with ultimate solution adhering to all your business requirements associated with Phone Support Systems.Talkdesk is a virtual phone system provider who provides virtual phone numbers for multiple countries.
Features
  • Automatic Call Distribution
  • IVR System
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email
  • Free Calling Credits
  • Call from Any Number
  • Ring All Devices
  • Office/Number Opening Hours
  • Call Hold
  • Call Hold With Custom Music
  • Call Mute
  • Click to Call
  • Voicemail in Email
  • Voicemail Custom Greeting
  • Custom Integration
  • Call Notifications
  • Android App
  • iOS app
  • Outbound Caller ID
  • International Numbers
  • 3-Digit Editable Extension
  • Call Conference
  • Call Barging
  • Call transfer
  • On Call Notes
  • Call Reminder
  • Analytics
  • Concurrent Calls
  • Global connect
  • Dynamic Number insertion
  • Auto-switch numbers
  • Call Recording
  • Voicemail
  • Call Disposition and Notes
  • Call Queues
  • Call Control
  • Unlimited Concurrent Calls
  • International Numbers
  • Outbound Caller ID
  • Personalized Greetings
  • IVR System
  • Skill Based Routing
  • Forward to Phone
  • Contact History
  • Built-In CRM
  • Enhanced Caller ID
  • Contact Tags and Custom Fields
  • Automated Tasks
  • Compile Contact Lists
  • Integrations
  • Data import and Synchronization
  • Call Monitoring
  • Historical Reporting
  • Real-Time Reporting
  • Power Dialer
  • Web to Lead
  • Email Notifications
  • Desktop Notifications
Customer Support Phone, Live Support, Ticket, Training Phone, Ticket, Training
Types of CustomersSmall Business | Large Enterprises | Medium BusinessSmall Business | Large Enterprises | Medium Business
OS Supported Windows, Mac, Web-based, Android, iOS Windows, Mac, Web-based

Declaration : All of the information is true as per best of our knowledge

Frequently Asked Question

How does CallHippo offer better value for money than talkdesk?

CallHippo is a much better alternative to Talkdesk since it offers several additional call management features at lower prices. CallHippo also helps boost agent performance and offers more support channels for faster problem resolutions.

How does CallHippo provide a better pricing scheme?

CallHippo offers three highly affordable plans starting at $15 only which is much lower compared to Talkdesk’s pricing plans. Additionally, Talkdesk does not offer any special plan for large enterprises while CallHippo has a customized package for their enterprise customers.

How is CallHippo more platform-independent than talkdesk?

In addition to web-based, Windows and Mac OS support that Talkdesk offers to its users, CallHippo offers support for Android and iOS users via dedicated applications. Moreover, CallHippo provides hundreds of useful integrations with essential applications to reduce your workload.

What additional and handy features does CallHippo provide than talkdesk?

CallHippo has several additional features compared to Talkdesk such as Call Analytics, Click-to-call, Voicemail and email support, dynamic number insertion, global connect, on-hold music, etc. which Talkdesk does not offer. These features come in handy in call management and also pave the way for better customer satisfaction.

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I was using another cloud phone system which was pretty bad. Long delays, many calls disconnected—it was almost impossible. I switched to CallHippo and it was a massive improvement. Almost imperceptible delay, very clear audio quality—customers do not even realize I'm not in the country.

CallHippo customer
Joshua Carmody, CEO Bracketdesign

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