Best CloudTalk Alternatives & Competitors
Not happy with CloudTalk? Do you want a solution that covers your budget and meets all your business requirements? Explore the top 10 CloudTalk alternative solutions. Leading them all is CallHippo with the solutions to all your communication and call connectivity problems. Let’s get started.
Trusted by 5000+ companies
What is CallHippo?
CallHippo is a cloud-based business phone system that lets teams buy local and toll-free virtual numbers in over 50 countries. Designed for startups to enterprises, it offers multiple powerful features, including predictive dialer, sentiment analysis, AI Copilot, live call monitoring, voicemail transcription, and AI-powered call routing.What is CloudTalk?
CloudTalk is a cloud telephony platform built for customer-facing teams. It enables inbound and outbound calling with tools like call queuing, analytics dashboards, and integrations with CRMs. While reliable for call center needs, CloudTalk may fall short in global infrastructure when compared to customizable platforms.CallHippo vs. CloudTalk
CallHippo receives a 4.4/5 rating for its intelligent call workflows, easy-to-use interface, and flexible pricing. Teams appreciate its quick setup, AI routing, and integrations. In comparison, CloudTalk is rated 4.4/5 and performs well for basic calling, but users report problems such as audio glitches and instability in the desktop/mobile apps.
CallHippo vs. CloudTalk: Feature-wise Comparison
When exploring alternatives to CloudTalk, it’s important to evaluate each platform’s features to determine which one best supports your business goals.
Disclaimer: The ratings shown are averages compiled from trusted sources like G2 and Capterra. All additional insights and comparisons have been independently researched by our in-house team to ensure accuracy and objectivity.
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| Rating |
4.4/5
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4.4/5
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| Ease of use | 4.5/5 | 4.4/5 |
| Value for money | 4.2/5 | 4.2/5 |
| Design quality | 4.2/5 | 4.6/5 |
| Features |
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AI sales dialer
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Call queuing and IVR
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Skill-based routing and callback scheduling
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AI notes and transcription
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CRM & helpdesk integrations
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Power and auto dialer
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Multi-level IVR and smart call routing
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AI-enabled voice assistant
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Real-time dashboards and analytics
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Smart DID routing
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| Head to head Comparison |
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Occasional call drops and delayed connections disrupt the user experience
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Mobile app lacks key features available on the desktop version
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Support response times can be slow, with delays in issue resolution
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Quick and hassle-free setup, even for non-technical teams
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Delivers consistently clear call quality, even during peak hours
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Support team is responsive, helpful, and easy to work with
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| Pricing range | No free plan; 14-day trial available Paid plans start around $25/user/month |
Offers a 7-day free trial for small teams Paid plans start from $18/user/month |
| Try for Free |
- AI-Powered Call Transcription
- Voicemail Transcription
- Key Topics Analysis
- Call Summaries
- Custom Topic Tracker
- Sentiment Analysis
- Talk Ratio Analysis
- Smart Dashboard
Why Do Businesses Choose CloudTalk?
CloudTalk is a cloud-based call center platform built for sales and support teams, offering enterprise-grade reliability and global flexibility. Here's why companies opt for CloudTalk:
Auto call summaries and sentiment analysis.
Local numbers in 160+ countries.
Streamlined outbound calls and call flows.
Real-time metrics with tool integration.
CloudTalk offers a seamless cloud-based calling experience with an intuitive interface and useful features like call routing and analytics.
Customer Support Manager
The website and Android app look nice and are easy to use. The dashboard and settings are well-organized, making it simple for anyone to manage, even if you're not tech-savvy.
Sales Director
What I like best about CloudTalk is how easy it makes managing customer calls across different teams and locations. The interface is clean and intuitive, which helps both agents and supervisors.
Operations Lead
Why Should You Consider a CloudTalk Alternative?
While CloudTalk offers global calling features, some businesses still explore alternatives due to usability gaps. Here's why you might consider a CloudTalk competitor:
Frequent dropped or delayed calls affect reliability.
Missing features compared to the desktop interface.
Delays in resolving tickets and technical bugs.
Post-call steps like surveys add extra friction.
While CloudTalk performs well overall, one area that could be improved is its mobile app experience. It tends to be less responsive and feature-rich compared to the desktop version, which can be limiting when working on the go.
The texting is a bit slow and more prone to having problems when compared to some other alternatives. Sometimes, for days, we can't send or receive texts, and when we can, because of the interface.
Nothing's perfect, and CloudTalk has its downsides. The mobile app could use some work—some users report frequent call drops and glitches. Another thing to consider is the limited omnichannel support.
CallHippo Vs CloudTalk: Pricing & Plans
CallHippo, the best CloudTalk alternative, gives 3X benefits with its four-tier pricing plans. You can spend less and earn more with our incredible virtual phone system. Compared to CloudTalk pricing, CallHippo has budget-friendly options starting at $0!
Experience smooth integration, exceptional call quality, and unparalleled customer assistance. Bid farewell to expensive choices and opt for CallHippo without compromising on costs!
- Monthly payment
- Speech to Text
- Call forwarding
- Toll-free number
- Unlimited Calling
- Monthly payment | Annual Subscription
- Advanced Call Management
- Multi-level IVR
- CRM Integration
Top 10 Cloudtalk Alternatives in 2025
Explore these top alternatives to cloudtalk – each offering a range of similar features. Select the one that best aligns with your requirements and objectives.
| Company | Rating | Plan | Learn More |
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Basic: $0 Starter: $18 /month Professional: $30 /month Ultimate: $42 /month |
Sign Up Now | |
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Core: $20 Advance: $25 Ultra: $35 |
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Essentials: $30/user Professional: $50/user Custom Plan |
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Essentials: $18.95 Professional: $22.95 Enterprise:: $32.95 |
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Basic: $27.00/month Standard: $32.00/month Premium: $43.00/month |
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Mobile: $14.99 Premium: $24.99 Advanced: $34.99 |
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Standard: $15 Pro: $25 Enterprise: Contact sales |
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x2: $24 x4: $44 |
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Why Are Businesses Switching To CallHippo?
With enhanced customer connections, reduced downtime, crystal call quality, remote work environment, and improved team efficiency—grow seamlessly with CallHippo! Elevate your business communication today.
Winning Features of CallHippo
CallHippo offers extensive and powerful capabilities, establishing it as a top-tier virtual phone system and making it a better CloudTalk alternative across various aspects.
Smart Call Routing
- Conversational IVRs guide customers efficiently through call menus.
- Route calls to custom ring groups for faster issue resolution.
- Match callers with skilled agents using smart routing rules.
- Automatically reroute overflow calls during busy periods.
- Drag-and-drop visual flow builder without technical skills required.
Robust Data Protection
- VoIP calls are protected with end-to-end encryption.
- Role-based controls manage access across teams.
- Real-time alerts detect unusual activity instantly.
- Regular external audits validate security practices.
- Easily define data retention timelines for compliance.
- Detailed audit trails log every access and action.
Advanced Analytics & Reporting Tools
- Live dashboards let you keep an eye on daily call ops.
- Use past performance data to improve future strategies.
- Track team output and SLAs at a granular level.
- Build and export custom reports for any campaign.
- Compare metrics across teams, products, or regions.
- Plug into BI tools for deeper insights and automation.
Performance Gamification for Team Success
- Set smart goals for agents and watch progress in real time.
- Earn badges and climb leaderboards to stay motivated.
- Boost engagement through team challenges and rewards.
- Spotlight top performers with built-in recognition tools.
- Celebrate wins with auto-alerts and dashboard animations.
- Use engagement trends to improve your incentive plans.
CallHippo Excels Across Review Platforms
CallHippo has garnered remarkable ratings on esteemed review platforms like Capterra, G2, and GetApp. These testimonials serve as a strong endorsement of our unwavering commitment to excellence and customer satisfaction.
Frequently Asked Questions
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CallHippo stands out among the top CloudTalk competitors for global calls due to its seamless interface, cost-effective plans, crystal-clear voice quality, and extensive international number coverage. You can now experience hassle-free communication without restrictions.
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CallHippo stands out with its transparent and flexible pricing model, setting it apart from CloudTalk. CallHippo offers scalable solutions that can be customized to meet various business needs, ensuring affordability and value.
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CallHippo stands tall among the top CloudTalk alternative solutions with its intuitive interface, global virtual numbers, and robust integrations. Its affordable plans, advanced features, and excellent customer support make it a top-notch choice for modern businesses.
More Comparisons
Find out how CallHippo compares to other competitors in the business.
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