What is a VOIP Number?
VoIP phone number (Voice over Internet Protocol) is a virtual phone number that facilitates phone calls using an Internet connection.
Voice over ip number are real phone numbers assigned to a user, not to a specific line. VoIP phone number is also called extensions, and they typically have a Direct Inward Dial (DID) phone number that the public can access.
Why Should You Get VoIP Numbers
Cost-Efficiency
CallHippo is one of the VoIP service providers that have multiple plans in store for you – Silver, Bronze, Platinum & Enterprise. Based on your business requirements, select the one that you find best suitable.
Real-time Collaboration
Impress your clients by sharing the details on the go from anywhere and at any time. You can also address any given issues without being tied down to a particular office or desk.
Incredible Customer Service
By focusing on customer requirements and addressing their problems on time, you can impress your clients.
Global Connectivity
With our best VoIP phone let go of all the geographical limitations and grow your business across the globe.
Start your Free Trial today
From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.
- Buy Numbers
- Add Users
- Start Calling
- Track Calls
Modern VoIP Phone Number Features
Power Dialer
Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.
Smart Switch
Choose from multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect
Global Connect helps you know the right time to call your international clients.
Smart Call Forwarding
Each user can choose to have calls forwarded to several phones, to remain reachable even on the go.
Call Transfer
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
Call Conference
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
Call Queuing Software
A Call Queue places incoming calls in a line when the agent is busy attending to other customers.
Call Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Call Recording
Record every call on each of your numbers to better monitor your performance as a team.
Voice Mail
Receive voicemails by email in your inbox. Play them directly from your email.
Call Analytics
Track your phone support performance. Measure the percentage of missed calls, call load of each teammate, etc.
Call Hold Audio
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
Pricing
AI-Optimized for Bulk Calling in Sales, Support, and Call Center Teams
Basic
- Unlimited Users (Pay only for number)
- Click To Dial
- AI Global ConnectIdentify phone number's timezone before a call
- TeamsAssign teams to handle calls in sequence
- Voicemail
- SMS (Text messages) & MMSSMS pricing will be applicable.
Bronze
- Everything in Basic +
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
Platinum
- Everything in Silver +
- Auto Dialer (Power, Predictive & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
Ideal for Businesses Seeking AI-Enhanced Customer Support Solutions
Basic
- Unlimited Users (Pay only for numbers)
- Click To Dial
- AI Global Connect
- Teams
- Voicemail
- SMS (Text messages) & MMS
Starter
- Everything in Basic +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
Ultimate
- Everything in Professional +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
Frequently Asked Question
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Unlike traditional phone numbers, a non-fixed VoIP phone number doesn’t have any physical address. They can be attached to any geographical location. It is also known as ‘virtual phone number’ and can be obtained by simply creating an account on the service providers’ website. They don’t require any address or ID proof which is otherwise required in case of landline number. A valid email suffices the purpose. Non-fixed voice-over IP phone number is a great way to gain flexible communication as they can be operated from any of the data-driven devices.
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Tracing the exact location of voice over ip number is very difficult as VoIP comes without any geographical boundaries. They are not associated with a particular location. There is no area and country code attached to them, leading to difficulty tracking. However, if the business/person has registered it by its name, then you can trace it down by searching in online/offline directories. There are special phone number tracking apps and websites for this job. If you have identification or caller ID service activated in your phone, then also you can trace down the VoIP number. However, always keep in mind that results are not 100% accurate.
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Yes, your VoIP phone number can receive and send text messages. To do the same, you have to make sure that you have valid VoIP subscription, VoIP calling app downloaded on your data-driven device, and it is connected to an internet connection. Once it’s all done, you can use our VoIP number as your regular phone number which can make calls, send SMS, and record a voicemail as well. Your text sending/receiving facility is free of cost with almost every premium cloud telephony plan. It’s better to inquire with the service provider about this facility.
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A VoIP number can be used for various purposes when implemented right. You can use it to make/receive cost-effective inbound/outbound calls. Unlike landline phone numbers, VoIP works over an internet connection making the call incurring charges way too affordable. Even, it can make international calls without much of a hefty bill. With features like call forwarding, call recording, IVR, on-hold music, and call waiting, it renders great calling experience to the caller and helps you attain great customer satisfaction. As it is a cloud telephony system, it helps you set-up a remote location workspace and explore global opportunities without any financial crunch. With an integrated CRM module, it reduces your operational efforts, automate menial tasks, and improves your productivity.
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Business VoIP phone number is one of the key tools that you need to run operations easily. By building a unified communication platform for your business, this cloud telephony system helps you communicate at every vertical without putting much of a financial burden. It is also required to render great customer service experience. It comes with some of the key features like call forwarding, call waiting, IVR, and on-hold music to assist customers professionally and rapidly. While you are seeking to enhance the team productivity, business VoIP phone number helps you by automating operations like call recurring, voicemail transcribing, call analysis, and reporting.
