Auto Dialer
With CallHippo, you can get an auto dialer and have it up and running in less than 3 minutes from anywhere in the world. Powered by robust features, CallHippo’s powerful commercial phone system is one of the most comprehensive solutions for all your business communication needs.
What Is Auto Dialer?
Simply put, an auto dialer is a cloud based software that automatically dials a phone number and initiates a call as soon as the current phone call is over. When the customer support agent or operator concludes the ongoing call, this telephone technology will dial the next phone numbers on the contact list or in the queue. This is where you can bid adieu to manual dialing and the errors that follow with it.
Benefits of an Auto Dialer Software
The ultimate goal of the auto dialer system is to reduce idle time and boost productivity. Besides auto dialing, the technology enables workforce management, quality management and streamlines processes.
Increased Agents’ Productivity
Auto dialer will call by itself and your agents won’t need to manually dial their next lead’s number.
Save Time
When the dialing process is taken care of, you can clearly save time.
Increase Your Sales
Using a auto dialer, your sales representatives will be able to drive more pipeline and drastically increase sales conversions.
Manage Leads
Auto dialer software for lead management can organize lead and sales information, customer history, and contact data.
Improves Customer Satisfaction
Since agents have access to detailed customer data and use the best-predetermined call strategy for each customer, all customers benefit from personalized experiences that lead to greater long-term loyalty.
Analytics
You can work to improve the overall efficiency of your sales team or provide extra training to salespeople who need some extra guidance when you can view a detailed history of how your team performs.
Integrate with Your Preferred Apps
Integrate all the necessary tools from the CallHippo App Marketplace to further streamline your communication processes.
Modern Auto Dialer Software Features
Call Monitoring
Call monitoring refers to the process of listening to a representative’s calls with the objective of improving the quality of communication and customer service.
Smart Switch
Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect
Global Connect helps you know the right time to call your international clients.
Smart Call Forwarding
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
Call Transfer
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
Call Conference
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
Call Queuing Software
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Call Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Call Recording
Record call on each of your numbers to better monitor your performance as a team.
Voice Mail
Receive voicemails by email in your inbox. Play them directly from your email.
Call Analytics
Track agents performance. Measure the % of missed calls, call load of each teammate, etc.
Call Hold Audio
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
Pricing
- Unlimited Users (Pay only for number)
- Click To Dial
- AI Global ConnectIdentify phone number's timezone before a call
- TeamsAssign teams to handle calls in sequence
- Voicemail
- SMS (Text messages) & MMSSMS pricing will be applicable.
- Everything in Basic +
- 1 Free Phone Number1 Phone number free with each user. 1 number can be assigned to multiple users to make and receive calls.
- Smart Dashboard
- Paid Call RecordingAdditional charges of $0.005/min are applicable.
- Multiple Integrations
- User Rights
- Chat Support
- Everything in Bronze +
- Live Call
- Role-based Access Control
- Free Call Recordings
- Pause-Resume Recording
- After Call Work
- Call Dispositions
- Everything in Silver +
- Auto Dialer (Power, Predictive & Speed to Dial)
- Unlimited QA Users
- Voice Broadcasting
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
- AI Smart DID Routing
- Hide Number From Agent
- Unlimited Users (Pay only for numbers)
- Click To Dial
- AI Global Connect
- Teams
- Voicemail
- SMS (Text messages) & MMS
- Everything in Basic +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 100 SMS (Text Messages)Standard A2P charges apply.
- 1 Free Phone NumberToll-free number not included.
- Basic Report Analytics
- Everything in Starter +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 500 SMS (Text Messages)Standard A2P charges apply.
- Call Recordings
- AI Intelligent Reports / AnalyticsSmart reports that summarize user & call activity.
- After Call Work
- Everything in Professional +
- Unlimited calling minutes within US/CADFair usage policy apply.
- 1000 SMS (Text Messages)Standard A2P charges apply.
- Unlimited QA Users
- Dedicated Account Manager
- Custom Integrations
- Single Sign On (SSO)Securely log into multiple apps with one set of credentials.
Maximize outreach and engagement with CallHippo's Auto-Dialer. Automate calls, reach more prospects, and boost conversions. Start dialing now!
Start Free TrialFrequently Asked Question
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Yes, auto dialer is absolutely legal but only if you follow the Federal Communication Commission or TCPA and state regulations.
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An auto dialer (automatic dialer) is an outbound call center solution that automatically dials the phone numbers on a list. When the call is answered, the auto-dialer either connects the call to the agent or plays the prerecorded message. The auto dialer ensures that only connected calls are transferred to the agent, improving the call-connect ratio.
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The cost of an auto dialer software varies from provider to provider. The cost is determined by various factors, including integrations, APIs, data privacy, customer support, scalability, etc. Furthermore, some platforms such as CallHippo provide a free auto dialer as part of their business communication system.
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Most automatic dialers have a nearly identical setup process. First, you import the customer phone numbers that you want to dial or are part of your campaign into the auto dialer software. Then, press the dial. This will begin dialing one number at a time for each agent.
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Some of the critical factors to consider when selecting the right auto dialer software are Third-party software integrations, APIs, data privacy, platform scalability, customer support, and others. Above all, always select an automatic dialer capable of meeting your business objectives.
