Get A Canada Toll-Free Phone Number

Interested in developing your business in Canada? A toll-free number for Canada enables you to communicate with clients at affordable charges while enhancing your business image in the absence of an actual office. Maintain your availability for your Canadian customers, no matter where you are located.

  • Get a toll-free number for Canada to establish a local presence.
  • Improve customer trust by offering no-cost calling on a toll-free number.
  • Use customer call analytics to tailor your services.
Canada Toll Free Number
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What is a Canada Toll-Free Number?

A Canada toll-free number refers to a virtual phone line that enables your clients to contact your business for free. Since it operates via the internet, you can receive calls in the manner of any other VoIP system, and calls are returned as if you are in Canada. Both a Canada phone number and a toll-free number are suitable for businesses that want to look established.

Search for a Canada Toll Free Number for Your Business

Find the ideal Canada Toll Free phone number to streamline your communication and improve customer interaction.

  • local-icon Local
  • Toll-free-icon Toll-free
  • mobile-icon Mobile
Number Type Capabilities
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How to Get a Toll-Free Number in Canada?

Getting a Canada toll-free number is easy with CallHippo. Follow these steps to get a local presence in Canada. It doesn’t matter where you are.

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Sign Up and Create Your Account

First, sign up with CallHippo by making an account. It's quick, easy, and the process is simple. You get access to different phone number options right away. This includes Canada toll-free numbers, which help your customers reach you with convenience.

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Select Your Preferred Toll-Free Number Type

Pick the Canada toll-free number type that works for your business. Choose from local, vanity, or regular toll-free numbers. Each one has different benefits. They all help you talk better with customers and give better support.

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Configure Your Number for Easy Setup

After you pick your number, set it up how you want. Give trial calls to test the service and turn on voicemail. Connect your number with your business tools. You can change these settings later if you need to.

What are the Types of Canada Toll-Free Numbers?

There are different types of toll-free numbers in Canada. Each one works differently; you can pick the one that fits your business needs the best.

  • Domestic Toll-Free Numbers
    These numbers work inside Canada. Customers can call businesses without paying anything. They make it easy for people to reach you, which helps to build trust. They give customers a simple way to contact businesses that work in Canada.
  • Vanity Toll-Free Numbers
    Vanity toll-free numbers spell out words or your company name. They’re easy for customers to remember. They help people know your brand better. They give you a special phone number that customers won’t forget.
  • International Toll-Free Numbers
    These numbers let businesses give free calls to customers outside Canada. People from other countries can call your business without paying. It’s an affordable way to talk with customers around the world. You can keep good relationships with international customers without high phone bills.
Types of Canada Toll Free Number

What are the Benefits of Having a Canada Toll-Free Number?

A Canada toll-free number helps your business look professional and stay easy to reach. It keeps you connected with customers in Canada and other countries, too.

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Enhances Brand Image & Credibility

A toll-free number makes your business look professional and trustworthy. Customers trust you more, and your brand looks better.

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Increased Customer Accessibility

Customers can call your business for free. This makes it easier for them to contact you. More people will call and be happier with your service.

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Increased Business Mobility

Your toll-free number works through the internet. You can get calls anywhere, and your business stays connected even when your team works from home or travels.

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Effective Marketing Tool

You can use toll-free numbers in ads and promotions. They help bring in more customers. You can see how well your marketing campaigns work.

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Customer Connection

A toll-free number makes conversation with customers smooth and easy. You can build better relationships and more trust over time.

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Manage Business on One Device

Handle all calls on one phone or computer. This makes communication simple, and your business runs more smoothly and efficiently.

What are the Key Features of a Canada Toll-Free Number?

Canada toll-free numbers have important features. They make handling calls easy. Customer experience gets better, and business communication works smoothly.

Call Forwarding
Call Forwarding

Call forwarding sends incoming calls to any phone you want. You won't miss customer calls, and it helps regardless of the location concern.

IVR
IVR Support

IVR lets callers use a menu to find the right person or department. They get to where they need to go quickly. They don't have to wait on hold as long.

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Call Analytics

Call analytics shows you information about your calls. You can see patterns, how many calls you get, and how well you're doing. This helps you make better business choices.

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SMS

You can send and receive text messages using your toll-free number. This makes talking with customers easier.

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Call Recording

Call recording saves your phone conversations. You can use them to check quality and train your team. It helps you solve customer problems better and keeps everything secure.

voicemail
Voicemail-to-Email

This feature sends missed calls to your email as messages. You can reply quickly even when you can't answer the phone.

custom greetings
Custom Greetings

You can make a personal welcome message for people who call. Your business sounds professional and friendly.

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Music on Hold

Music plays for customers when they're waiting. It keeps them happy while they wait, and it helps to engage them effectively.

Pricing

Basic
$0
Per user/month billed annually
  • Unlimited Users (Pay only for numbers)
  • Click To Dial
  • AI Global Connect
    Identify phone number's timezone before a call
  • WhatsApp Business API
  • Teams
    Assign teams to handle calls in sequence
  • Voicemail
  • SMS (Text messages) & MMS
Starter
$19
Per user/month billed annually
  • Everything in Basic + Telephony
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
  • 100 SMS (Text Messages)
    Standard A2P charges apply.
  • 1 Free Phone Number
    Toll-free number not included.
  • Basic Report Analytics
Professional
$29
Per user/month billed annually
  • Everything in Starter +
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
  • 500 SMS (Text Messages)
    Standard A2P charges apply.
  • Call Recordings
  • AI Reports / Analytics
    Smart reports that summarize user & call activity.
Ultimate
$45
Per user/month billed annually
  • Everything in Professional +
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
  • 1000 SMS (Text Messages)
    Standard A2P charges apply.
  • Dedicated Account Manager
  • Custom Integrations
  • Single Sign On (SSO)
    Securely log into multiple apps with one set of credentials.

What Are Some Common Use Cases of Canada Toll-Free Numbers

Canada toll-free numbers work for many different needs. They make it easier for businesses and organizations to talk with the people they serve. Here are some main ways people use them.

Customer Support & Helplines

Toll-free numbers give customers an easy way to reach your support team without paying. They make sure people get help quickly. Customer satisfaction goes up because it’s free and easy to get help when needed.

Sales & Marketing Campaigns

Toll-free numbers help bring in customers during sales or marketing campaigns. They make your business look professional, and people can reach you more easily. You can track how well your campaigns perform, which helps to make them better next time.

Government & Non-Profit Services

Nonprofit organisations and the government adopt the use of toll-free numbers to provide their services and offers to the public. These citizens, along with the needy people, can access the required information without being charged.

How to Select a Canada Toll-Free Number Provider?

A provider for a Canada toll-free number must be selected to fulfill requirements. A good provider ensures that communication is effective and dependable.

Consider Your Business Needs and Call Volume

Before selecting a provider, review your business requirements and anticipated call volumes. Verify that your provider is capable of smoothly managing and delivering your expected call traffic. This guarantees a seamless experience for your staff and clients.

Compare Pricing Plans and Hidden Fees

Evaluate the call pricing plans offered by different providers. Scan through the terms with multiple providers on their start-up fees, call rates, and other additional charges. Your company is in the best position to gain with the least hidden costs.

Evaluate Available Features and Add-ons

Evaluate what each provider is able to provide. Call forwarding, voicemail, auto-attendant, and call tracking are good examples. Having such features can greatly improve the way your business operates and the customer experience.

Read Customer Reviews and Testimonials

Look into the remarks and feedback provided by other companies as to the quality of service of the provider. Customer feedback tells you important things about how reliable the provider is. You’ll learn about their customer support and how good their service really is.

Canada Toll-Free Number Regulations

You need to understand the rules for Canada toll-free numbers. This keeps your business following the law and avoiding problems. These rules make sure things are fair, keep service reliable, and protect customers.

Industry Standards

Canada’s toll-free numbers follow industry rules. This makes sure they’re accessible and reliable. Following these rules helps businesses give good service, and customers keep trusting you.

  • Groups like the CRTC make rules for how to use toll-free numbers.
  • Rules make sure customer interactions are fair and clear.
  • Businesses must make sure their toll-free numbers meet accessibility rules.

Compliance Requirements

Businesses must follow certain rules when using Canada toll-free numbers. This includes signing up and protecting privacy. You must follow phone company laws. This helps avoid penalties and keeps things running smoothly.

  • Sign up your toll-free number with the right government groups.
  • Follow privacy and data protection laws.
  • Follow the rules on how to properly use and manage toll-free numbers.

What Our Customers Say?

Hear directly from our satisfied customers about how our services have helped them succeed and grow.

“Thanks to the CallHippo team, we were able to resolve a tough issue with flagged phone numbers. As an EdTech startup, outbound calls are crucial for us. CallHippo’s solution not only improved our attestation score but also improved our answer rates and overall customer experience.”

Rostyslav Khanyk

Head Of Sales, Brighterly

Frequently Asked Questions

  • The typical prefixes of a Canada Toll-free number are 1-800, 1-888, 1-877, 1-866, and 1-855. These toll-free prefixes are allocated for use in such numbers. With these, businesses can be dialed for free from anywhere in the country. There may be other available prefixes depending on the region and the availability.

  • Indeed, toll-free numbers in Canada can operate outside the country. International toll-free numbers permit individuals outside Canada to contact your company. International call fees do not burden them. This feature is especially significant for companies that have a global clientele. It greatly facilitates cross-border communications.

  • There are usually no restrictions with respect to the call minutes. However, some service providers may utilize a business model that places limits on the number of calls or the number of minutes that a user can use in a month. Verify that the plan is suitable for your business. This will ensure that you do not incur any additional fees.

  • Yes, you can move your current business number to a toll-free line. Many companies let you transfer your current number to a toll-free format. You don't lose the number you already have. Your customers can still reach you on the same number. They also get toll-free benefits. Check with your provider about the process and the pricing.