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How to Call Indonesia from Singapore? A Detailed Guide

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Juhi Parekh
Senior Writer:
green tickPublished : June 25, 2025

Did you know that the global VoIP services market is expected to leap from $151.2 billion in 2024 to $236.3 billion by 2028, growing at a steady 12.7% CAGR.

With Asia-Pacific leading the VoIP adoption, it’s no surprise that more businesses and individuals from Singapore are swapping tedious dialing processes for cost-effective VoIP solutions. Their primary aim is to call prospects in Indonesia and other countries.

This blog walks you through how to call Indonesia from Singapore—exit codes, area codes, and smarter VoIP tools like CallHippo to simplify your international calling.

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To call Indonesia from Singapore, you need to follow a specific dialing sequence. Start by entering Singapore’s international exit code (001), followed by Indonesia’s country code (62). For mobile numbers, simply drop the initial ‘0’ of the mobile number before dialing the rest of the number.

  • How to Call Indonesia from Singapore
  • To call Indonesia from Singapore

    • Dial Singapore’s international access code (001)
    • Enter Indonesia’s country code (62)
    • Add the area code for landlines (e.g. 21 for Jakarta)
    • Remove the leading ‘0’ from mobile numbers
    • Dial the rest of the number
  • Why Use CallHippo for Indonesian Calls
    • Instant Indonesia Virtual Number
    • No Complex Dialing Codes Needed
    • Call with a click via CallHippo’s dashboard or app.
    • Business-Grade VoIP Features
    • Cost-Effective International Calling
  • Alternatives to Make Calls to Indonesia
    • VoIP Services Like CallHippo
    • Calling Cards
    • Social Apps
    • Wi-Fi Calling
    • Computer Apps Like Skype
  • Who Will Benefit from This?
    • Business owners, sales teams, and remote professionals connecting regularly with Indonesia.

How To Call Indonesia From Singapore?

Calling Indonesia from Singapore might seem complicated at first, but it’s actually quite simple when you follow the correct sequence. From dialing Singapore’s exit code to adding Indonesia’s country code and area code, every step matters. Whether you’re reaching out to Jakarta or Bali, this quick guide will show you exactly how it’s done.

1. Dial the Exit Code

To begin, you must dial Singapore’s exit code. It is the number that signals your phone is about to make international calls.

  • The standard IDD call code is 001.
  • Some service providers use alternatives like 008, 018, or 019.

Example: If you’re using Singtel, the full string begins with 001.

2. Add Indonesia’s Country Code

Next, add Indonesia’s country code: 62. 

This step is essential to route your call correctly to the destination.

Worth mentioning, this code is also referred to as the Indonesia code number, the Indonesia phone code, or the +62 area code.

3. Add the Area Code for Indonesian Landlines

If you’re calling a local landline number in Indonesia, you need the correct area code.

For landlines, it’s: exit code + country code + area code + local Indonesian call number

CityArea CodeSample Number
Jakarta
21
001 62 21 XXXX XXXX
Bali
361
001 62 361 XXXX XXXX
Surabaya
31
001 62 31 XXXX XXXX

Remove the leading ‘0’ from any Indonesian landline area code. So, if the area code is 021, remove 0 and then dial.

4. Remove “0” to Dial Mobile Number

For Indonesian mobile numbers, remove the leading 0 of the mobile number. You can choose to write either Singapore’s exit code for international dialing or dial +62.

Hence, the correct format will be: 001 or +62 + Indonesian Mobile Number without leading 0

Example: 0812 3456 7890 ? +62 812 3456 7890 or 001 62 812 34567890

Now you’re ready to call Indonesia!

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How To Call Indonesia From Singapore With CallHippo?

Want to skip Indonesia’s number code and complex formats? Use a smart VoIP platform like CallHippo. It lets you dial your prospects or Indonesian clients by using just a name or a contact. Follow the steps below to call Indonesia from Singapore by using CallHippo.

  1. Sign up on CallHippo and log in to your dashboard. 
  2. Choose an Indonesian virtual number or use your current mobile number.
  3. Select a package, make the payment, and activate the number.
  4. Open the CallHippo dialer.
  5. Dial using the international format:

Dial 001 (Singapore exit code), followed by 62 (Indonesia country code), then the local number (area code if applicable).

Example: 001-62-21-2345678 for a Jakarta landline

      6. Manage and track calls through the dashboard, including access to recordings and analytics.

Why Choose CallHippo To Call Indonesia from Singapore?

Let’s be honest — international calls through traditional phone lines? They’re overpriced, clunky, and stuck in the past. CallHippo flips the script with a smarter, faster, and way more budget-friendly way to connect. Here’s why it’s a savvy move:

  • Get your Indonesia virtual number and start calling in minutes.
  • Set up your Indonesia virtual number instantly and start calling within minutes.
  • Experience crystal-clear voice quality powered by advanced VoIP infrastructure.
  • Cut cost of calling with flexible prepaid plans and affordable rates.
  • Leverage smart features like call analytics, sentiment analysis, call recording, and AI-powered routing.
  • Forget complicated exit codes. Call with a single click using CallHippo’s local presence dialing.

Simple, scalable, and packed with business-grade tools — that’s CallHippo.

Understanding Indonesia’s Phone Codes And Number Format

Before making any international call, it’s important to understand how phone numbers are structured in the destination country. Indonesia’s telephone number system is split between landline area codes and mobile prefixes, with specific formats you’ll need to follow. Let’s break down how Indonesia’s number system works.

1. Structure and Codes

CityArea CodeSample Number
Landline
+62 [Area Code] [Local Number]
Area codes vary by city
Mobile
+62 [8XX] [Local Number]
Drop initial ‘0’ from local numbers

2. Popular Indonesian Codes

CityArea CodeSample Number
Jakarta
21
812, 813, 815
Bali
361
816, 817, 818
Medan
61
819, 821
Surabaya
31
822, 823, 852
Bandung
22
824, 825, 826
Yogyakarta
274
827, 828, 829
Makassar
411
831, 832, 833
Semarang
24
834, 835, 836

Best Alternatives To Make Calls To Indonesia

There’s no shortage of ways to reach contacts in Indonesia from Singapore, but not every option is built for how you work. Here’s a quick and to-the-point breakdown to help you pick what actually fits:

1. VoIP Services (like CallHippo)

If you’re running a business, freelancing, or managing a remote team, VoIP is definitely your smartest bet. You get crisp, reliable call quality, pay-as-you-go pricing, and pro tools like call recording, analytics, and CRM integrations. These cloud-based tools make staying connected effortless and keep your calls looking polished and professional.

Expert Insight:
Home networks often have firewalls, NAT, or SIP ALG enabled by default, which can hamper VoIP traffic. This causes those random one-way calls or dropped connections. For a quick solution, disable SIP ALG or switch your router to bridge mode for clean, uninterrupted calls.

2. Calling Cards

Calling cards are old-school, but they are still used by a selected group of people. They are fine for a one-sided call, but the hidden fees, expiry dates, and bad quality make them an unsuitable option for businesses. If you’re willing to call clients, skip these.

3. Social Apps

WhatsApp, Telegram, and other social platforms are great for casual chats and free calls with loved ones or friends. But let’s be real — they can miss on call quality, and you won’t find business essentials like call logs or CRM integrations here.

4. Wi-Fi Calling

Wi-fi calling is handy for personal calls when your mobile signal’s weak. It lets you use your existing number over Wi-Fi, but it falls short for international business use. Furthermore, there are no advanced features, no reporting, and no flexibility.

5. Computer Apps

Tools like Skype, Zoom, and MS Teams ace at video meetings and group chats. Do you need solid call quality and screen sharing? Then these apps can be your saviour. But for Local business numbers and full call management? They are not a perfect match. Although they’re ideal for occasional calls, for daily business ops, VoIP platforms can definitely beat them.

Tips to Ensure High-Quality & Affordable Calls

Placing international calls is easy, but doing it well takes a bit of strategy. A poor connection or mistimed call can waste both money and opportunity. Whether you’re calling a client, partner, or friend in Indonesia from Singapore, these quick tips will help you keep calls clear, professional, and budget-friendly.

1. Save Indonesian Numbers in the Correct Format

Always store contacts as +62 [area code or mobile prefix] [number]. It saves time and prevents failed calls. 

2. Be Mindful of Time Difference

Indonesia operates across three time zones: GMT+7, GMT+8, and GMT+9. Check the local time before calling to avoid inconvenient hours.

3. Avoid Peak hours

Make sure you are choosing the best time to call Singapore and avoiding early morning, late nights, and pick hours. Scheduling calls during off-peak hours can substantially amplify your conversion rate.

4. Check Your Internet Connectivity 

A strong, stable connection ensures clear audio, whether you’re using VoIP apps or mobile data. Test your speed or switch to Wi-Fi for important business calls.

Conclusion

To call Indonesia from Singapore, remember this:

  • Dial the correct exit code
  • Add Indonesia’s country code
  • Use the right area code or mobile prefix
  • Choose a service that suits your goals

Whether you’re dialing a mobile phone, a landline, or a business partner, tools like CallHippo give you crystal clear calls and AI-powered features that traditional methods lack.

FAQs:

1. What is the Indonesian phone code when calling from Singapore?

The Indonesian phone code is 62. When calling an Indonesian number from Singapore, you start with Singapore’s exit code (001), then dial 62, followed by the local mobile or landline number (dropping the leading 0 for mobiles).

2. How do I dial an Indonesian mobile number from Singapore?

To dial an Indonesian mobile number from Singapore, start with 001 (or +), then Indonesia’s country code 62, and then the mobile number without its leading zero.

Example:
Indonesian mobile: 0812 3456 7890
Singapore to Indonesia call: 001 62 812 3456 7890 or +62 812 3456 7890

3. What’s the cheapest way to call Indonesia from Singapore?

For mobile numbers, especially, the most affordable option is through VoIP services like CallHippo. It eliminates the hassle of dialing codes each time and offers better international call rates than standard phone networks. 

4. Can I send texts or make video calls to Indonesian mobile numbers?

Absolutely. You can text or video call Indonesian mobile numbers via apps like WhatsApp, Telegram, or Skype. However, for business-grade calling to mobile numbers in Indonesia, try a VoIP provider like CallHippo after checking their SMS and video add-on features.

Updated : June 25, 2025

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