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With CallHippo you can buy a South Africa virtual phone number in less than 3 minutes from anywhere in the world. When you make outgoing calls your South Africa virtual phone number will be displayed to your customers. You can receive incoming calls by forwarding your phone number or through our app. Sign Up Now!

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For people running a business in South Africa, a South African phone number or a virtual phone number can assist you to sell and market your products overseas. Organizations which has invested in virtual call center software can buy a local virtual mobile phone number which will help them to establish their brand’s identity in foreign countries. Corporations can highly benefit from a South African phone number and consequently strengthen their base in the country.

Call forwarding facilities divert calls from the South Africa virtual phone number to your landline or PBX. Your ‘calling’ number (the number used by you outside South Africa on which you receive your calls) can be revised any time you want to through online account management.

From marketing products to providing customer care services, a South African phone number can help you establish your business and create a demand for your products or services in places Virtual phone numbers have similar area codes to South Africa phone numbers. This creates a sense of closeness among the local population.

South Africa has a very well-developed telecommunication system. They have extensive fixed-line phone networks and five mobile service providers operating throughout the country. It is mandatory in South Africa to dial the full 10-digit number, including the zero in the 3 digit area code even when making local calls.

Area codes are generally organized geographically. When a South African number needs to be dialled from some other country, the 0 is removed and replaced by the appropriate international access code and the country code of South Africa, which is 27.

Phoning into South Africa:

If you are dialing a South African number from outside the country, you need to add +27, which is the country code and also either the area code of the city or town. You are calling if it’s a landline or the mobile network code in case of a mobile or cellular network obviously.

Here are the area codes of some of the major South African cities for reference

  • Cape Town- 051
  • Bloemfontein-021
  • Durban-031
  • Johannesburg-011
  • Port Elizabeth- 041
  • East London-043
  • Pretoria-012

Using the country code and the relevant area code, you can dial any South African phone number from outside the country.

How to make calls out of South Africa?

If you are living in South Africa and need to make a call outside the country, you need to dial 00 followed by the country code of the country you want to call followed by the area code, if any, finally followed by the phone number.  

It is very easy to find the international country code you want to call. You can call Telkom’s 24-hour international customer care center and find out the code, which is one of the fastest ways. Alternatively, you can also look for it on Google or any other international dialing code directory.

There is the facility of operator-assisted dialing as well for people having difficulties. Telkom’s international booked calls- 10900 offers assistance round the clock to people wanting to make international calls or send faxes as well.

What are collect calls?

Collect calls are reverse-charge calls where the party who has been called pays the charge when they accept the call. If you want to make a collect call within the country, dial 1025, and you will be guided further by voice prompts. In case of an international collect call, you can contact Telkom’s international customer care center at 10900, and they will guide you through the rest of the process.

Public phones in South Africa:

There are several public telephones placed at major sites across the country, especially for use by tourists. There are coin-operated phones as well as card-operated phones, which are both user friendly and compatible with hearing aid devices as well.

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How It Works

Get Your Business A Virtual Number In South Africa

Drive your business to thrive on a global level with a virtual phone number.

Set Up The Number Of Users

Add multiple users as per the business’ needs.

Start Making Calls

Set up your phone system in less than 3 minutes and start calling.

Get Your South Africa Virtual Number

Select The Country (South Africa)

Choose the city/state for the required number.

Select Local Number Or Toll-Free Number

Give your business a unique identity by using a South Africa toll-free number and a local number.

Get Your Own Virtual Phone Number

Opt for a South Africa Phone number and stay connected with your audience.

Select south-africa Virtual Phone Number

How Much Does A Virtual Phone Number Cost?

Basic

$0
Per user/Month
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For Startups

  • Unlimited Users (Pay only for number)
  • Click To Dial
  • Global Connect
  • Teams
  • Call forwarding
  • Voicemail
  • SMS/Text messages
  • Smart Switch
  • Last Called By

Bronze

$16
Per user/Month
Start Free Trial

Ideal For Small Team

  • Everything in Basic +
  • Free Number1
  • Forward-to-device
  • SMS
  • Voicemail
  • Teams
  • SDAP : Patent Pending Technology
  • Shared Inbox
  • Skill Based Call Routing
  • Webhook
  • Paid Call Recording
  • Target Vs Achievement
  • Campaign Management

Silver

$24
Per user/Month
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For Fast Growing Team

  • Everything in Bronze +
  • Role based access control
  • Free Call Recording
  • IVR
  • Live Call
  • Call Queuing
  • User Working Hours
  • Call Reminder
  • After Call Work
  • Internal Team Calling
  • Call Cascading
  • Holiday Routing
  • Feedback for Calls
  • Gamification
  • Call Tagging

Platinum

$40
Per user/Month
Start Free Trial

For Larger Team

  • Everything in Silver +
  • Sticky Agent
  • Power Dialer
  • Voice Broadcasting
  • Multi-level IVR
  • Multiple Level Call Transfer
  • Conference Calling
  • Call Barging
  • Route to External Number
  • Forward to Multiple Device
  • Call Whisper
  • Pause-Resume Recording
  • Download Call Recordings
  • Call Script
  • Intelligent Reports Analytics
  • Reports via email

*The Platinum plan is available on annual subscription only

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How Can Virtual Phone Numbers South Africa Leverage Your Business?

Virtual numbers have advanced features that can help you augment the purview of your business. Call forwarding is one such key feature that can be used to forward the incoming calls to the desired number. If buy a South African local phone number, you would be able to ascertain how many business calls are being made in a day and ensure that you don’t miss any of them. You can bolster your business by approaching a recognized company, such as us, for a virtual PBX.

However, call recording isn’t the only defining feature of these phone numbers. One other major trait of these phone numbers is the call recording facility. This can help you record and catalog the calls to reflect upon the quality of your services. Also, it will help you realize the measures you can take to improve customer experience consequently strengthening your brand image. Business firms can also use virtual local phone numbers for IVR as these also support voicemails. Reach out to CallHippo, one of the leading VoIP phone providers in South Africa today, and strengthen your business.

South Africa Phone Directories:

Telkom’s phone directories are best for looking up landline numbers. Millions of copies are printed each year and distributed at places like airports, hotels, offices, phone booths, and pretty much everywhere else, totally free of cost.

The Phone Book can be used to find residential Telkom users.

The Yellow pages can be used to look up businesses, services, etc.

Easy-ways-to-understand-telephone-numbers-of-south-africa_middle

You can also dial Telkom’s telephone directories:

  • 10903- International
  • 1023- Directory services
  • 10118- Talking yellow pages
  • 34310- Mobile Yellow pages

Just to make things easier for you, here are some of the important codes listed down for reference and use if you need to call from outside the country

  • South Africa Toll-Free Number dial code: +27-009
  • South Africa Toll Free-Corp dial code: +27-009

South African City Codes

  • Bloemfontein: +27-51
  • Cape Town: +27-21
  • De Aar: +27-571
  • Durban: +27-31
  • East London: +27-431
  • Gordons Bay: +27-24
  • Johannesburg: +27-11
  • Johannesburg CBD: +27-102103
  • La Lucia: +27-31
  • Pietermaritzburg: +27-331
  • Port Elizabeth: +27-41
  • Pretoria: +27-12
  • Sasolburg: +27-16
  • Somerset West: +27-21
  • Uitenhage: +27-41
  • Welkom: +27-57

That was pretty much all you needed to know, understand, and recognize South African phone numbers.

 South Africa has a great virtual phone system enabling easy communication from any part of the world anytime.

 Just keep in mind the basics that you need to dial when dialing a South African phone number from within the country or from outside.

There are five cell phone providers in the country- Vodacom, Cell-C, Virgin Mobile, MTN, and Telkom. The various networks support GPRS countrywide as well. 3G, 4G, LTE, EDGE, HSDPA, and UMTS support is available in urban areas.

Tourists visiting South Africa can easily rent or buy a phone and a SIM card. The SIM card starter kits are cheap and are readily available at most airports, markets, cafes, etc. from kiosks. You can also pre-order and buy a SIM card before even leaving home. You will be able to pick it up at the airport on your arrival.

Keep in mind to follow the dialing conventions mentioned in the article,  and you won’t be facing any problems. 

Stay safe and don’t talk on a handheld phone while driving as it is illegal in the country.

Features

CallHippo Feature - Power Dialer
Power Dialer

Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.

CallHippo Feature - Smart Switch
Smart Switch

Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.

CallHippo Feature - Global Connect
Global Connect

Global Connect helps you know the right time to call your international clients.

CallHippo Feature - Smart Call Forwarding
Smart Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

CallHippo Feature - Call Transfer
Call Transfer

The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.

CallHippo Feature - Call Conference
Call Conference

It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.

CallHippo Feature - Call Queuing
Call Queuing

A Call Queue places incoming call in a line when the agent is busy attending other customers.

CallHippo Feature - Call Barging
Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

CallHippo Feature - Call Recording
Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

CallHippo Feature - Voice Mail
Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

CallHippo Feature - Call Analytics
Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

CallHippo Feature - On Hold Music
On Hold Music

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

Frequently Asked Question

Why should you get south africa VoIP number?

South Africa Phone numbers can really do wonders for your business. They use IP telephony means you don’t at all have to worry about setting up traditional telephone lines. They come with great Voice quality and above everything are affordable to use.

How to buy an south african virtual phone number?

Getting a virtual phone number for South Africa is easy with CallHippo.

All you need to do is follow these simple steps:

  • Sign up with CallHippo
  • Login in with a username and password to get transported to a user-friendly dashboard
  • Assign a name for your virtual phone number in South Africa
  • Click on ‘Add Number’ and select South Africa as the country – you can choose a virtual number for South Africa from a number of options on the list
  • Make the payment
Do I need to integrate south africa mobile number with CRM?

Yes, you need to integrate South Africa mobile number with CRM. The process is very simple. By integrating our calling system, you can make and receive calls from the CRM itself.

Why should you use CallHippo to get a phone number in south africa?

South Africa Phone number comes with a lot of extra features besides just making and receiving calls. The voice clarity is extremely good and the support team is available 24/7 to help you in case of any troubles.

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