What are the types of business phone systems?

Business phone systems can be broadly classified into three categories namely, KSU (the basic phone systems), PBX (private branch exchange) systems, and VoIP (Voice Over Internet Protocol) systems. Out of the three, VoIPs are the most advanced systems that help users connect from anywhere and by using any device with the internet.

How do I set up a business phone system?

Setting up a business phone system is easy if you have the necessary BPS software installed. Once you log in to the admin dashboard and set up your business hours and days, you are ready to configure team extensions and voice mail. Align your team members, design your call flows, and you are all set.

What is the best business phone system?

The definition of the best business phone system varies depending on the type of business you have and its unique requirements. However, factors such as the type of clients you cater to, your business objectives, revenue streams, integration, and the features needed can help you decide on the best business phone system for your needs.

How much does it cost to get a business phone system?

The price of a business phone system depends on the features and services that you choose. While a basic plan would cost you around $14 per user/month, the price of premium systems could range between $24 and $35 per user/month. Also, there are several add-on features such as voicemail transcriptions, custom caller ID, and call tracking analytics, which can be availed for an additional monthly charge.

Business Phone System

With CallHippo, you can buy a business phone system and have it up and running in less than 3 minutes from anywhere in the world. Powered by robust features, CallHippo’s powerful commercial phone system is one of the most comprehensive solutions for all your business communication needs.

Try CallHippo For Free

What Is A Business Phone System?

A business phone system refers to a multiline telephone system, typically used in business environments for better call management. It comes with a host of handy features including, but not limited to, call transferring, conference calling, call metering and accounting,
and private & shared voice message boxes to elevate business call communication, improving customer satisfaction, and enhancing overall productivity.

Benefits Of A Business Telephone System

A good business phone system would radically change how you connect with customers and keep you ahead of the competition. Also, you can save money through business phone systems.

Here are some more benefits of investing in a business phone system.

Cost-Efficiency

As a result, you can say goodbye to messy wires, complex instruments, long-distance carrier charges, and expensive hardware.

Service Mobility

You can forward calls to your phone or use an app to make and receive calls on the go.

The Versatility of Features

By using a business telephone system, you can multi-task and be more productive.

Simple Conference Calls

Get call conferencing as an added benefit to the services that you’ve already paid for.

Efficient Client Interaction

Interact flexibly via multiple channels and networks, and share important documents instantly with e-fax.

Reliable

Improve customer reach with advanced call-forwarding and connect via desk phone, cell phone, laptop or any other mobile device.

Start your Free Trial today

From number buying to inviting your users to making your first call, all it takes to set up your virtual phone system is 3 minutes.

Buy Numbers
Add Users
Start Calling
Track Calls

Start Free Trial

Modern Business Phone System Features

Power Dialer

Bid adieu to manual dialing forever. Deliver your daily calling commitments like a pro with CallHippo’s super-efficient power dialer function that automatically dials from an uploaded list of numbers for each campaign, thereby improving productivity and saving time.

Smart Switch

Improve call connectivity with the ability to choose between multiple telephony providers before placing a call. Say goodbye to all your call connectivity issues and empower your agents by giving them the flexibility to choose the best phone system provider according to their needs.

Global Connect

Improve your chances of gaining success by knowing the best time to call your global customers. Know the exact time zone, country, date, time, and validity of the numbers before you dial through global connect. Find out the right local time and customize your approach before every call for a better impact.

Smart Call Forwarding

Forward all incoming calls to an alternate number at your convenience! Get your calls forwarded to your phone number after office hours or jump it through a series of phones, all without your callers knowing. Get seamless and smart call forwarding with CallHippo!

Call Transfer

Redirect connected calls from your phone number to a team member as per your needs and convenience. Improve customer satisfaction and save organizational time by transferring calls to the right person in the department.

Call Conference

Get more done through the power of collaboration. Join calls instantly and provide better resolutions through call conferencing. Brainstorm, ideate, and collaborate from anywhere and reach your goals quicker. Be on the same page with your team and customers.

Call Queuing Software

Handle peak hours like a pro with CallHippo’s call queuing feature that lets you keep customers engaged with personalized messages. No more hiring of additional agents is required to handle heavy call flows. Calls are queued one after the other, and customers are kept informed of any delays.

Call Barging

Enhance your agent’s performance, customer satisfaction, and call quality simultaneously using CallHippo’s call barging feature. Listen to the calls live and get an opportunity to guide your agents, intervene, and offer better resolutions to your customers from anywhere in the world.

Call Recording

Improve your team’s performance by listening to call records and analyzing them. Record every call on each of your numbers to better monitor your performance as a team. With better productivity, better-performing agents, and easy integrations, you win on every front.

Voice Mail

Greet your callers with personalized voicemail messages and leave a lasting impression about your brand. With CallHippo’s unlimited voice mailboxes, every number would have a different voicemail, ensuring that you never miss a call.

Call Analytics

Track your support team’s performance and gain key insights on where improvements are required. Identify your team’s strengths and weaknesses, measure the percentage of missed calls, call load of each teammate, and stay ahead of competitors with call analytics.

Call Hold Audio

On-hold music from CallHippo is a great way to keep your callers happy and engaged while they are on hold or being transferred. Create customized messages, inform callers about the latest offers, and make them feel connected.