Best 37 Call Center Companies in the Philippines

Staff Outsourcing Solutions is amongst the top BPO companies in the Philippines. Since its establishment in 2011, SOS has been providing voice and non-voice BPO services, along with human relations management to its clients. Telecommunications, consumer products, healthcare, finance, and retail sector companies are its key clients. The professionally proficient solutions of this call center are outsourced by multiple small and medium enterprises. Its deliverables include data entry and processing, answering services, customer support/experience, B2B lead generation, B2C telemarketing, and answering services.

SynerG is a call center in Baguio. Servicing clients for the last 10 years, SynerG has created a niche for itself in the industry. Its range of voice services includes inbound and outbound sales, lead generation, live order processing, and complete customer support. In the non-voice BPO services category, it caters to its customers with transcription, document processing, recorded call analysis, and processing. Sustainable and reliable services maximize the satisfaction level of their clients.  

Acquire BPO is a digital customer contact solution provider. It mainly caters to banking, finance, telecommunications, insurance, education, and retail sector companies. This call center outsourcing Philippines service provider delivers technical support, marketing, and sales services, back-office functions, and software development support. The safe, flexible, and innovative solutions of Acquire BPO optimize the firm’s cost, improve productivity, betters efficiency and develop operational performance.    

Laquest Inc is amongst the best call center companies in the Philippines. With technology as its evergreen asset, Laquest offers versatile consulting solutions across the world. The dynamic and steadfast performance of this call center is driven by the goals of efficiency and productivity. Medical companies and smart city projects across the world are its niche areas. It follows unparalleled standards, quality, and a customer focussed approach.  

Hit Rate Solutions is amongst the top BPO companies in the Philippines. With a people-centric approach, the services of this call center are fruitful enough for lead generation, appointment, telemarketing, cross-sell, upselling, back-office support, and virtual assistance. The association of companies with Hit Rate saves a lot of their time, instigates lead generation, and betters the customer retention rate. Its services are available round the clock at a minimal cost. The solutions are customized and yielded expertise.  

Aptus Global Solutions Inc. is a Non-Voice BPO/Back Office Services service provider. It specializes in Bookkeeping, CRM Consulting And SI, Software Development, Artificial Intelligence, Voice Services, and Non-Voice BPO/Back Office Services services. The company has its head office located in Pasig and was founded in the year 2015. Around 250-999 people are currently working at Aptus Global Solutions Inc.

Tactical Business Services Global is a worldwide service provider for tailor-made innovative solutions. It holds years of experience and relevant expertise in the transport and logistics industry, finance sector, US tax management, and factoring sector. It makes use of SaaS technology to develop and deliver tools and systems. All the activities at Tactical Business Services Global are driven by the principles of dynamism, agility, and transparency.

Kudo Support, Inc. is a Non-Voice BPO/Back Office Services service provider. It specializes in Non-Voice BPO/Back Office Services, Voice Services services. The company has its head office located at Lapu-Lapu City and was founded in the year 2008. Around 50-249 people are currently working at Kudo Support, Inc.

GlobalSky is a call center outsourcing Philippines firm. With its inbound call support, back-office solutions, and outbound telemarketing. GlobalSky is amongst the top BPO companies in the Philippines. The professionals here are specially trained in the areas of customer service and sales negotiation. Its clients are primarily spread across the U.K., U.S.A, and Australia. Travel, insurance, and health care are the sectors dominated by their presence.

Surya Agencies is a call center in Pampanga. Its offshore solutions are specifically designed for real estate companies. So be it your real estate business, property development, real estate marketing, or real estate software-related need, Shore Agents is a one-place solution. With the best human resource in its team, the automated solutions available at this call center are a sure way of paving productivity and excellence.  

ICTech Virtual Solutions is a Search Engine Optimization service provider. It specializes in Voice Services, Graphic Design, Web Designing(UI/UX), Pay Per Click, Social Media Marketing, Web Development, and Search Engine Optimization services. The company has its head office located in Iligan City and was founded in the year 2014. Around 2-9 people are currently working at ICTechand Virtual Solutions.

Prime Outsourcing is amongst the best call center in the Philippines. With flexibility in its approach, the team at Prime Outsourcing works with full efficiency up-till client satisfaction. Managing administrative jobs like recruitment, compliance, and management, allows its clients to focus on their core products and services. Lead generation, phone invitation and survey, lead nurturing, direct mail campaigns, trade shows lead following, and appointment setting are the key services of Prime Outsourcing Inc.  

Being one of the top BPO companies in the Philippines, Magellan Solutions Outsourcing Inc. has always helped its clients attain the target revenues and profits. Its set of BPO services comprises accounts receivable and payable services, back-office services, call center outsourcing services, community moderation services, data management services, and certificate intelligent document processing. It caters to a wide range of industries like law, HR, e-commerce, real estate, 3D services, mobile apps, healthcare, education, telecom, retail, and travel.

FilWeb Asia is an excellent outsource service provider with focused solutions. Its range of services comprises media platform designs and back-office solutions. Its list of clients includes startups, SMEs, and other firms from multiple industries. It delivers benchmark technological solutions to its clients worldwide. The team of FilWeb Asia is preoccupied with the mindset of customer focus and excellence for each project undertaken. Its solutions are ace in quality and equally, cost-effective.

Quinn Data Facilities, Inc is a Non-Voice BPO/Back Office Services service provider. It specializes in Graphic Design, Web Development, Bookkeeping, Non-Voice BPO/Back Office Services, Voice Services services. The company was founded in 2007. Around 50-249 people are currently working at Quinn Data Facilities, Inc .

Global Innov8ion Inc is a Voice Services service provider. It specializes in Voice Services services. The company's head office is located in Makati City. Around 50-249 people are currently working at Global Innov8ion Inc.

MicroSourcing is a full-fledged customer service outsourcing firm for better collaboration, recruitment, and support. The professional specialists at micro sourcing provide experienced world-class support to its clients. It has 7 prime delivery centers. Its major customer base is in Australia, America, and Europe. Micro sourcing is the largest and most experienced call center firm in the Philippines. This ISO-certified company is the subsidiary of an Australian parent company, Probe.  

PhiXcel Outsourcing Solutions is a top call center in the Philippines. It specializes in Voice Services, Ecommerce Development, Search Engine Optimization, Social Media Marketing services. The company has its head office located at Angeles City and was founded in the year 2017. Around 10-49 people are currently working at PhiXcel Outsourcing Solutions .

This is the best call center outsourcing Philippines firm. It provides customer care support, telemarketing services, medical transcription, and customer care management programs. It has its clientele spread across the globe. With its 24*7 support, Reliance Transcriptions and Infotech Corp. have been able to yield long-term relationships with their clients. Its services are driven by reliability, speed, and quality. It has exclusive expertise in medical industry companies.  

NorthStar Solutions provides remote, technical, administrative, and business assistance to its clients. As a result, its clients have free time to focus on the growth of their business. The experts at NorthStar solutions are gripped with expert skills to meet the company’s mission and goals. Its list of services comprises marketing services, administrative support for virtual real estate, virtual social media assistance, and virtual executive assistance.

TELUS International Philippines is a Voice Services service provider. It specializes in Voice Services services. The company has its head office located at Pasig City and was founded in the year 2001. Around 10000+ people are currently working at TELUS International Philippines.

Infinit-O Global is a Non-Voice BPO/Back Office Services service provider. It specializes in Financial Accounting, Bookkeeping, Payroll Processing, It Services, Cybersecurity, Finance & Accounting Outsourcing (FAO), Voice Services, Non-Voice BPO/Back Office Services services. The company has its head office located at Makati City and was founded in the year 2005. Around 250-999 people are currently working at Infinit-O Global.

This is amongst the one of the top technical Philippines call center companies. Its highly experienced quality staff is local and, hence, affordable. Its technical support services comprise site navigation training, software installation, software training, and help desk call center services Philippines. The USP of executive boutique call centers comprises automatic call distribution, interactive voice recording, cloud routing, and CRM integration.

ExpertCallers is a premier provider of customer service solutions to an international clientele. Founded in 2002, the company started as a modest agency with a commitment to delivering exceptional service. Through a meticulous approach and leveraging the expertise of its team, ExpertCallers achieved significant growth by 2008. This expansion included a portfolio of over 500 clients worldwide and a workforce of 1,000 professionals distributed across three continents. The company's growth underscores its commitment to excellence and its foundational principle of fostering and honoring robust relationships.

2ndOffice is an outsourcing solution company for virtual business brands. With a team of over 550 members, 2ndOffice continues to make a difference in the BPO industry through its innovative solutions. When clients outsource the services from 2ndOffice, the services are cost-effective, reliable, secure, and executed by highly trained staff. Its boutique of services comprises inbound and outbound support, live chat support, sales and marketing support, telemarketing, and technical support.