WHY CALLHIPPO

CONNECT WITH YOUR CLIENTS IN A DIFFERENT WAY

SETUP YOUR SUPPORT CENTER IN LESS THAN 3 MINUTES

Setup a support center for your team. Invite your team members, assign numbers and keep your clients happy! No need to invest heavily on expensive equipments or skilled technicians. All you need is an internet connection, a computer and a headset.

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No credit card required.

ACTIVITY FEED

CALL ANALYTICS

Get info on caller details, call status and time duration.

CALL RECORDINGS

Listen to call recordings directly from dashboard.

STATUS REPORT

Real-time report on call status history.

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ADD NEW NUMBER

COUNTRY-WISE SELECTION

Choose new numbers for different countries.

UNIQUE NUMBERS FOR EACH DEPARTMENT

Get unique numbers for different departments.

GET VIRTUAL PHONE NUMBERS

Buy virtual phone numbers at shockingly affordable price.

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SET WORKING HOURS

DEFINE TIMEZONE

Set Timezone-based on your location.

DEFINE YOUR WORKING HOURS

Customize & set working hours according to your availability.

VOICEMAIL ENABLED

Direct the caller to your voicemail when you're not available.

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SEAMLESS TEAM COLLABORATION

Collaborate with your team members by assigning a number to each teammate. When unavailable set up call forwarding directly to their cell phone. No more missed calls!

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Call Transfer

The call transfer feature allows you to redirect a connected call from your phone number to a team member.

Call Queuing

A call Queue places incoming call in a line when the agent is busy attending other customers.

Get Local Phone Numbers

Get phone numbers in over 58 countries and look local to your customers.

Team Collaboration (Manage Team)

Manage your calls, clients and teammates instantly. All in one place.

Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

Call Conference

It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.

Call Barging

Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.

Call Forwarding

Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.

Ring All

All users associated with a number will receive a call at the same time, and any one of the users can start a conversation.

Voice Mail

Receive voicemails by email in your inbox. Play them directly from your email.

On Hold Music

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

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No credit card required.