WHY CALLHIPPO
CONNECT WITH YOUR CLIENTS IN A DIFFERENT WAY
SETUP YOUR SUPPORT CENTER IN LESS THAN 3 MINUTES
No credit card required.
ACTIVITY FEED
CALL ANALYTICS
Get info on caller details, call status and time duration.
CALL RECORDINGS
Listen to call recordings directly from dashboard.
STATUS REPORT
Real-time report on call status history.
ADD NEW NUMBER
COUNTRY-WISE SELECTION
Choose new numbers for different countries.
UNIQUE NUMBERS FOR EACH DEPARTMENT
Get unique numbers for different departments.
GET VIRTUAL PHONE NUMBERS
Buy virtual phone numbers at shockingly affordable price.
SET WORKING HOURS
DEFINE TIMEZONE
Set Timezone-based on your location.
DEFINE YOUR WORKING HOURS
Customize & set working hours according to your availability.
VOICEMAIL ENABLED
Direct the caller to your voicemail when you're not available.
SEAMLESS TEAM COLLABORATION
Power Dialer
Deliver your daily calling commitments like a pro with CallHippo’s super-efficient Power Dialer function.
Smart Switch
Multiple telephony providers before placing a call. You can now safely bid adieu to all your call connectivity issues.
Global Connect
Global Connect helps you know the right time to call your international clients.
Smart Call Forwarding
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
Call Transfer
The Call Transfer feature allows you to redirect a connected call from your phone number to a team member.
Call Conference
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
Call Queuing
A Call Queue places incoming call in a line when the agent is busy attending other customers.
Call Barging
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Call Recording
Record every call on each of your numbers to better monitor your performance as a team.
Voice Mail
Receive voicemails by email in your inbox. Play them directly from your email.
Call Analytics
Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
On Hold Music
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
