CONNECT WITH YOUR CLIENTS IN A DIFFERENT WAY
Setup a support center for your team. Invite your team members, assign numbers and keep your clients happy! No need to invest heavily on expensive equipments or skilled technicians. All you need is an internet connection, a computer and a headset.
ACTIVITY FEED CALL ANALYTICS
Get info on caller details, call status and time duration.
Listen to call recordings directly from dashboard.
Real-time report on call status history.
ADD NEW NUMBER COUNTRY-WISE SELECTION
Choose new numbers for different countries.
UNIQUE NUMBERS FOR EACH DEPARTMENT
Get unique numbers for different departments.
GET VIRTUAL PHONE NUMBERS
Buy virtual phone numbers at shockingly affordable price.
SET WORKING HOURS DEFINE TIMEZONE
Set Timezone-based on your location.
DEFINE YOUR WORKING HOURS
Customize & set working hours according to your availability.
Direct the caller to your voicemail when you're not available.
Collaborate with your team members by assigning a number to each teammate. When unavailable set up smart call forwarding directly to their cell phone. No more missed calls!
The call transfer feature allows you to redirect a connected call from your phone number to a team member.
It’s a feature that will enable you to add a third person to your two-way call and turn it into a 3-way conference.
A call Queue places incoming call in a line when the agent is busy attending other customers.
Call Barging is when a supervisor who is silently monitoring the call decides to enter the conference bridge.
Get phone numbers in over 58 countries and look local to your customers.
Each user can choose to have calls forwarded to several phones, to remain reachable even on-the-go.
Manage your calls, clients and teammates instantly. All in one place.
All users associated with a number will receive a call at the same time, and any one of the users can start a conversation.
Record every call on each of your numbers to better monitor your performance as a team.
Receive voicemails by email in your inbox. Play them directly from your email.
Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
To support business affected by COVID-19, we are extending the user limit of our Basic plan from 2 to 50 users for all new customers until March 31st.
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