Top 9 Business Phone Number Providers in 2025 [Free & Paid]

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Supriya Bajaj
Senior Writer:
green tickPublished : December 28, 2022

As a small business owner, having a free business phone number is key to success. It can be difficult to determine which provider provides the best options for your business among all of them available in the market today. 

This blog provides an in-depth look into the nine best business phone number providers. We’ll give you a breakdown of their features, pros and cons so that you can make an informed decision on which one is right for your company. Additionally, we’ve included answers to common questions at the end to help clear up any confusion or provide more details about each option available.

By taking a close look into the variety of providers on hand, you can decide which one would be best for your business’s phone needs. For those who need flexibility without a second device, second phone number apps are also worth exploring. From cloud solutions with custom features, advanced analytics tracking tools and more – read on to find out the most promising business phone number for your needs.

How To Get A Business Phone Number? (Free and Paid)

Free business phone number

Having a business phone number is an important element for any company. It gives off a professional appearance and allows you to communicate with customers without having to share your personal contact information. Although there are paid services, interestingly enough, there are also some resources that offer features similar to or even better than the ones available when paying – at no cost! Here are some helpful tips to consider if you want to get access to such free service:

Step 1- Opt for the right plan

Make sure you opt for the right plan. Check out different plans available to select the one best suited for your business.

Step 2 – Test out its features

Test out the features of the provider to see whether they align with your business needs.

Step 3 – Look for customer support

Look for customer support from your provider; this will allow you to quickly send out queries and receive the answers that you need.

Step 4 – Consider installation 

When signing up for a free and reliable business phone number, make sure to include consideration of the installation process. Investigate whether there are any further costs linked with setting up the service.

Step 5 – Compare providers

Do your research and compare different providers of free business phone numbers. Include features, prices and customer support when making comparisons to get the best possible deal.

Step 5 – Check out any hidden charges

Make sure to thoroughly look into any hidden charges like international calls or emergency services. These may add up in the long run, so make sure you’re aware of all the costs before you choose. 

Step 6 – Look into the contract 

Review the contract of the provider carefully. Calculate the total cost and review the cancellation policy, billing policies and other important details to make sure that everything is up to your standards. 

Step 7 – Understand usage rights 

Another important aspect to keep in mind is usage rights. Check if you will be able to make and receive calls in multiple countries, or only certain ones.

Step 8 – Check the security protocols

Lastly, check the security protocols of the provider are up-to-date. Ensure that your conversations are encrypted and secure from unwanted access. This is crucial for businesses nowadays, as it keeps your caller data safe and secure.

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Expert Advice

"Nowadays, the success of a business is highly dependent on the rate of its customer engagement and relationship. Constant connectivity is required for a business to get a competitive edge. This is where free business phone number providers come in. With these numbers, a business organization can connect with potential and existing customers globally free of cost. In addition, it offers other advanced functionalities that optimize operability. "

9 Best Business Phone Number Providers [Free & Paid]

Compare Our Top Picks:

PlatformKey FeaturesBest ForPricing Starts FromFree Trial Available
CallHippoFree local/toll-free number, auto-attendant, SMS, call recordingStartup/small teams needing a free business number + upgrade pathBasic: $0; Bronze: ~$16/moYes, free-tier + upgrade options
Google VoiceUnlimited US calls/texts, voicemail transcription, call forwardingFreelancers or small business using Google Workspace toolsFree (personal); Business plans from ~$10/user/moFree usage included
Phone.comLocal/Toll-free numbers, IVR menus, click-to-call, textingSmall businesses needing basic VoIP + textingFrom ~$13/mo30-day trial generally available
GrasshopperSecond number on mobile, custom greetings, call forwarding, textingSolopreneurs and small teams needing virtual number on personal phoneFrom ~$14/moYes, trial/demo available
CallCentricUnlimited calling/texting in US/Canada, voicemail, analytics, faxUsers needing low-cost long-distance VoIP (incl. SMS/fax)From ~$12.95/moYes, free usage tiers or trial credits
How we select and analyze these tools?

After extensive research and analysis, we have curated a list best business phone number providers. These software are carefully selected based on usability and satisfaction scores, including features, ease of use, customer support, ratings, and reviews from SoftwareSuggest, G2, and Capterra. Our aim is to assist businesses in identifying the most suitable software to streamline their operations.

Choosing the right free business phone number can be a tedious task, especially with so many providers out there. But don’t worry. Take a look at our pick of 9 best free business phone number providers.

1. CallHippo 

CallHippo free business phone number

CallHippo is a cloud-based business phone system enabling you to make, receive, and manage free business calls globally. It offers custom phone numbers, including local and toll-free options, alongside features like VoIP Calling, Call Recording, and Auto-Attendant for seamless communication.

Features: 

  • VoIP calling
  • Call routing
  • Call recording
  • Online meetings
  • Voicemail to email

Pros: 

  • Free Trial available
  • Super easy to use
  • Effective Call Management
  • Call Analytics
  • Voice Mails
  • Cloud-Based Architecture

Cons

  • Typical User Interface
  • Tiered Customer Support

Pricing:

Free trial available

  • Starter: $18 Per user/Month
  • Professional: $30 Per user/Month
  • Ultimate: $42 Per user/Month

*Pricing as per 11-06-2024

2. Google Voice 

Google Voice Dashboard

Google Voice is Google’s free business phone number solution. It provides a free phone for business and allows you to forward incoming calls to your cell phone, VoIP number, or other existing phone number. It also offers voicemail and call forwarding options, as well as custom voicemail greetings and call blocking. 

Google Voice also provides businesses with more advanced features such as custom incoming call recordings, auto-message and transcription services, as well as an online platform for managing multiple phone numbers and contacts.

Features: 

  • Free personal number
  • Voicemail transcription
  • Call blocking
  • Text messaging

Pros: 

  • Offers free numbers
  • Make free calls to the US
  • Call and text internationally
  • Shared phone number 
  • Porting in existing numbers

Cons:

  • Compatible only with other Google apps
  • More expensive than other VoIP providers
  • No toll-free numbers
  • No auto-replies 

Pricing:

Free trial not available.

  • Starter Plan: $10 USD /user/month
  • Standard Plan: $20 USD/user/month
  • Premier Plan: $30 USD/user/month

3. Call Centric 

call centric dashboard

Call Centric is another free business phone number provider. It offers a free phone for business and allows you to choose the area code, so you can get a local-sounding number. It also offers unlimited calling and texting within the US and Canada. Call Centric also provides the ability to record calls and voicemail, online fax service, conference calling, SMS and a web based interface that provides analytics on call/text volumes. 

Features: 

  • Voicemail
  • Caller ID
  • Call forwarding
  • Softphone support

Pros: 

  • Feature-rich platform
  • Supports international numbers
  • No setup charges
  • Easy to set up and use

Cons: 

  • Poor customer service
  • Poor sound quality

Pricing:

Free trial not available.

  • North America 1000- $12.95
  • North America 2500- $29.95
  • North America Residential- $19.95
  • World Select Residential – $29.95

4. Phone.com 

phone.com free business phone number

Phone.com is a cloud-based business communications provider that offers a free phone number. It also provides support for calls, texts, and voicemail, and allows you to manage multiple numbers in one account. It also offers conference calls and auto-attendant features. 

Their communication service provides small business owners with HD-quality sound on their calls along with reliable Internet connections that are lagging-free and secure. Moreover, customers can be assured of enhanced scalability and availability of their service as Phone.com provides them with a 99.999% up-time guarantee, along with round-the-clock support.

Features: 

Phone.com provides a bundle of features like Call Conferencing, Vehicle Routing, VoIP PBX, Auto Attendants, and more.

  • Call conferencing
  • Vehicle routing
  • VoIP PBX
  • Auto attendants

Pros: 

  • Easy to set up and use  
  • Softphone App available for iOS and Android 
  • Reasonable international calling rates
  • 24/7 customer support

Cons:

  • Limited international numbers 
  • No web calling is available

Pricing:

Free trial available

  • Basic Users: $11.99/mo/user billed annually
  • Plus Users: $15.99/mo/user billed annually
  • Pro Users: $23.99/mo/user billed annually

5. Grasshopper 

grasshopper free business phone number

Grasshopper is a virtual phone number provider that offers a free business phone service. It provides support for incoming and outgoing calls, voicemail, and text messages. It also offers text message notifications and call routing capabilities. 

Grasshopper provides many features for businesses to take advantage of, such as the ability to forward calls to different numbers and voicemail to email options. Grasshopper can also be integrated with various cloud-based applications, like Dropbox and Google Drive, to be able to store contact details and use automated call menus. 

Features: 

Grasshopper provides features like VoIP Calling, Call Recording, Online Faxing, and more.

  • VoIP calling
  • Call recording
  • Online faxing
  • Unlimited extension

Pros:

  • Excellent customer support
  • 30-day free trial available
  • CRM integration
  • Reasonable international calling rates

Cons: 

  • No web conferencing feature
  • Limited international numbers  

Pricing:

Free trial available

  • Solo: $26 per month
  • Partner: $44 per month
  • Small Business: $80 per month

6. FreedomPop 

Freedompop dashboard

Freedompop is a VoIP service provider that offers a free phone number, allowing users to make unlimited calls using a USA number or Canada phone number within the US and Canada. It also provides voicemail, call blocking, and caller ID options. Freedompop’s VoIP service provides additional features such as texting, international calls, video conferencing, and an internet calling app. There are no contracts, so users can cancel at any time. 

Customers can also upgrade their plans for additional features such as data rollover and access to premium features. Freedompop offers customer support through an online help center, a telephone helpline and email. 

Features: 

Freedompop provides a range of features like VoIP Calling, Text Messaging, Call Routing, and more.

  • VoIP calling
  • Text messaging
  • Call routing
  • International calling to 30+ countries

Pros: 

  • Easy to set up and use
  • Variety of international numbers to choose from
  • Cheap international calling rates

Cons: 

  • Limited features compared to other providers
  • Limited customer support

Pricing:

Free trial available

  • Customize your plan: $2.99
  • Unlimited Everything Plan: $42.99

7. LINE 

line dashboard

LINE is a free communications app that provides users with free business phone services. It supports call and text messaging functions, as well as other business features such as call forwarding, conference calling and voicemail. Additionally, LINE provides users with features to keep their conversations secure such as Encrypted Calls and message encryption. The app also allows users to make and receive calls from tablets and other devices.

Features: 

  • Voice calls
  • Video calls
  • Text messaging
  • Conference calls

Pros: 

  • Easy to set up and use
  • No setup costs
  • Variety of international numbers available
  • CRM integration

Cons: 

  • Poor customer service
  • Limited Scalability

Pricing:

Free trial available for some plans.

Monthly Plan: $15.99 

8. TextFree 

textfree dashboard

TextFree is a free phone number provider that allows you to send free texts and make free outgoing calls and incoming calls between the US and Canada. It also provides voicemail, video and voice calling, and text messaging. 

With TextFree, you can make and receive calls with U.S. and Canadian numbers. You can also send text messages and make video and voice calls for free. The app also includes features such as group chats, real-time response notifications, call recording, call forwarding, and international phone calls. You can also receive voicemails and messages, as well as customize greetings and sounds, in the app. 

Features: 

  • VoIP calling
  • Text messaging
  • Call recording
  • Voicemail

Pros: 

  • Easy to set up and use
  • Free international calling
  • No setup charges  
  • Variety of international numbers available

Cons: 

  • Low sound quality  
  • Limited customer support

Pricing:

Free trial available

  • Monthly (1 month) – $ 9.99
  • Half Yearly (6 months) – $ 39.99
  • Yearly (12 months) – $ 69.99

9. VoIP.ms 

voip.ms dashboard

VoIP.ms is a VoIP provider that offers a great range of features for an affordable price including support for outgoing/incoming calls, unlimited calling within the US and Canada. A valuable benefit is that you get to keep your current number as long as you wish, even if you decide to switch your provider. 

Additionally, this provider allows you to set up multiple numbers to route calls to different destinations, such as your desk, mobile phone, or home phone.

Features: 

  • VoIP calling
  • Text messaging
  • Call conferencing
  • Softphone support

Pros: 

  • Flexible pricing plans
  • SNR (Signal to Noise Ratio) options
  • CRM integration
  • Reasonable international calling rates

Cons: 

  • Complicated setup
  • Limited customer service

Pricing:

Free trial not available.

Unlimited Plan – $4.25

9. eVoice 

voip.ms dashboard

eVoice is a popular phone system that offers free business phone numbers, including national, local, or toll-free. Beyond, it offers international and vanity numbers in its premium plans. eVoice helps you customize your auto-attendant system and professional greeting message.

With eVoice, you can set rules for call routing, and the best thing is that you can change these rules whenever needed. eVoice offers a mobile phone app for iOS and Android platforms that lets you handle business calls on the go.

Features: 

  • Custom greeting message
  • Custom call routing
  • Voicemail to email transcription
  • Call forwarding
  • Number porting

Pros: 

  • eVoice offers sequential and simultaneous ring options.
  • It is easy to return the call with just one click.
  • Customizable features.
  • The application is simple and easy to use.

Cons: 

  • You must pay extra bucks to use the text messaging feature.
  • The voicemail transcription is not accurate at times.

Pricing:

Free trial available.

  • Free trial for thirty days
  • Elite monthly – 14 USD per user per month
  • Elite yearly – 12 USD per user per month

5 Types of Business Phone Numbers

Business phone numbers are not tied to a specific device or system, meaning they can be used on multiple devices so your team members can access the system anytime. With VoIP providers, business phone numbers have become simpler and more economical.

The setup is easier and relatively straightforward than the traditional systems. Configuring and customizing the phone system only takes a few minutes. We have listed the various types of business phone numbers.

1. Toll-free numbers

toll free numbers

Toll-free numbers usually begin with prefixes like 888, 800, 866, 877, 833, 844, etc. Customers can reach the business agents for free using toll-free numbers. Businesses also use toll-free numbers for marketing campaigns and to make outbound calls.

Example- 1-800-XXX-XXX

A toll-free number increases the reputation and adds credibility to the business phone system. It must be noted that the toll-free numbers are not specific to a geographic location.  A downside is that toll-free numbers are more expensive when compared to local phone numbers.

2. Local phone numbers

Unlike toll-free numbers, local phone numbers are specific to a geographic location and are prefixed with an area code. Studies show that calls from a local phone number are 4 times more likely to be answered than otherwise. A local phone number builds a sense of attachment and connection between the business and the customer.

To get a local phone number, you must choose an area code of your preference. Many businesses buy more than one number to strengthen their local presence. A key benefit of a local phone number is that it increases the reach of your marketing campaigns. The only downside is that it may not work for businesses that aim to have a strong national or global presence.

3. Vanity numbers

Vanity phone numbers are completely personalized and carry phrases or words that help people associate with the brand. As they are easy to remember, vanity numbers help craft a profound impression in the minds of your customers. A study showed that 85% of people remember vanity numbers from an ad.

Example- 1-800-FLOWERS

4. Virtual phone numbers

Virtual business phone numbers operate over the internet and have advanced call management features like call recording, call forwarding, voicemail, predictive dialer, etc. You can customize and configure the business phone system as per your needs.

The phone number can be accessed from anywhere, which works well for businesses with a distributed workforce.

Also, In addition to communication flexibility, many service providers also offer a virtual business address free,  Since phone numbers and addresses can be managed online, you can add phone numbers to the system in a few seconds, it is easy to scale the phone system as your business expands.

5. International phone numbers

International phone numbers help handle customers located outside your geographical fringes. You must dial the country code in the prefix to make calls using international numbers. For example, to call US customers from outside the USA, you must dial +1; even if they advertise a free USA number for domestic calls, international charges will typically apply. To reach UK customers, you must dial +44. If your business frequently connects with UK clients, you might want to get a UK number for free using virtual number providers. This lets you offer seamless communication to UK customers without the burden of international call rates.

What to Look For in a Business Phone Number [Free & Paid]?

Business phone system top features

When shopping around for a free and reliable business phone number, there are a few key elements to look out for to ensure a good fit for your purposes. Here are some features and pointers you should look –

1. Voice Quality:

Voice quality is an important aspect of a great customer experience. Make sure the provider offers crystal clear voice quality.

2. Voicemail Transcription: 

Voicemail transcription is a helpful feature to get your voicemails sent to you in the form of text so that you can look through your messages quickly. 

3. Auto Attendant: 

Auto Attendant feature allows you to set up a virtual receptionist that will route incoming customer requests to the right team member.

4. Video Conferencing: 

Video conferencing is a great way to connect with your customers. Most phone number providers offer seamless video conferencing capabilities so that you can view customer facial expressions for an enhanced customer experience.

5. Call Routing: 

Call routing is a crucial feature for businesses that handle many incoming customer calls. Look for providers with a reliable call routing system that will help you route calls to the appropriate team member quickly.

6. CRM Integration: 

Many providers offer CRM integration with their phone number services. This is beneficial as it allows you to gain an overall view of customers and generate custom analysis and metrics.

7. Analytics & Reporting:

Look for providers with built-in analytics and reporting capabilities. This feature can help you get insights and data analysis to help you make more informed decisions when it comes to enhancing your customer experiences.

How We Select & List Softwares?

After extensive research and analysis, we have curated a list of free business phone number providers. These softwares are carefully selected based on usability and satisfaction scores, including features, ease of use, customer support, ratings, and reviews from SoftwareSuggest, G2, and Capterra. Our aim is to assist businesses in identifying the most suitable software to streamline their operations.

Benefits of a Free Business Phone Number

Now that you know the different types of business phone numbers, let us move ahead to understand the benefits of a free business phone number.

benefits of free business phone system

1. Deliver a professional experience

Having a business phone number adds a professional look to your calls.  Business phone numbers are the primary point of your connection with customers, clients, suppliers, and other stakeholders. If they cannot get a reliable phone number, they might lose the trust in your business.

2. Saves the cost of communication

Traditionally, communication and phone costs comprised a major portion of their business operations costs. Modern phone systems, particularly VoIP systems, have reduced communication costs to a notable extent. Free business phone numbers help businesses save operations costs.

3. Work-life balance

Free phone number for businesses helps draw a line between your professional and personal activities, promoting a better work-life balance. You can keep your number private and avoid the frustration of spam callers and robocalls.

4. Multi-device access

Business phone numbers offer portability and flexibility. Virtual numbers can be accessed on multiple mobile phones, tablets, laptops, etc. So, they are appropriate for streamlining call center operations.

5. Advanced features

A notable advantage of using business phone numbers is their advanced call management features. You can customize and configure the system to meet your business needs. Virtual phone numbers come with advanced features like call forwarding, call recording, predictive dialer, voicemail transcription, IVR systems, intelligent call routing, call barging, etc.

All these features enhance the productivity of the business teams and customer support agents.

6. Multichannel support

Traditionally, phone numbers were meant for making voice calls and sending text messages. Now, business phone numbers promote multichannel customer support. They help businesses communicate with customers over voice, video, text, etc.

Wrapping Up

In conclusion, for anyone looking for toll-free numbers for business, the abovementioned nine providers are great options to consider. All providers listed above provide an array of features to offer, such as call masking to protect your privacy and voice-activated assistance to save time. 

Depending on your business needs, you can compare features and decide the best provider to get a business phone. Irrespective of what business size you operate at, the listed providers can help you get a free business phone number. We’ve also included a FAQ section below to provide more clarity on the topic. 

FAQs: 

1. How can I get an 800 number for my business for free? 

You can get a free 800 number for your business through CallHippo. It provides a 30-day free trial for 800 numbers. 

2. Is Google Voice for business free?

Yes, Google Voice is free for personal use. But for business use, it requires a subscription fee. 

3. How can I get a business phone number without a landline?

You can get a business phone system number without a landline through VoIP services like CallHippo, Phone.com, Grasshopper, etc. 

4. What is the best Free business phone number?

The best free business phone number provider is subjective, however, we recommend CallHippo, as it offers excellent features like Virtual Numbers, VoIP Calling, Text Messaging, Auto-Attendants, etc. at an affordable price. 

5. What are the best free business phone number providers for personal cell phones in 2025?

There are several great free business phone number providers available in 2025. Some of the most popular include Google Voice, Line2, TextNow, and Grasshopper. Each of these providers offers a variety of features and services to help you manage your business phone number on your personal cell phone.

6. What is a free business phone system?

A free business phone system is a type of telephone system that provides businesses with a cost-effective way to communicate with customers and colleagues. It typically includes features such as voicemail, call forwarding, auto attendant, and conference calling. Many free business phone systems are cloud-based and can be accessed from any device with an internet connection.

Updated : August 6, 2025

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