How Does VoIP Works?

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THE CONCEPT OF VOIP

To put in simple terms, VoIP stands for Voice over Internet Protocol. A set of technologies engineered to transmit voice communication over digital networks or the internet. As the internet is prevalent, therefore, VoIP is the smartest way of placing and receiving calls compared to the traditional telephony system.

VoIP saves you from the hassle of the traditional circuit transmissions of the PSTN. It converts the voice data into packets using IP and delivers via the internet. What makes it popular is, its affordability and seamless connectivity. The user doesn’t incur any surcharge beyond what he is paying for internet access. 

Why Do Businesses Need VoIP?

You can leverage the already existing internet service to create a robust business phone system for your enterprise. 

Not only that, but entailing VoIP will provide you and your employees flexibility. They can make calls from their business or VoIP phone numbers via desktop, phones, office landlines, or laptops. 

You can also unify numerous communication protocols like video conferencing, text messaging, etc. on a single platform. It means that you don’t have to integrate various tools or pay different vendors for it.

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Our Working Process

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Buy VOIP Phone Numbers of 50+ Countries. Start Making and Receiving Calls across the globe.

BUY NUMBERS

Buy Numbers of 50+ Countries around the World

ADD USERS

Add Multiple Users on the Same Number

START CALLING

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FEATURES OF VOIP PHONE SYSTEM

Call Transfer

Call Transfer

Redirect connected calls from your enterprise VoIP phone system to team members. Connect calls effortlessly.

Call Conference

Call Conference

Use CallHippo VoIP phone number for enterprise and add a third person to your two-way call. Turn it into a 3-way conference.

Call Queuing

Call Queuing

Busy attending to other calls? Place incoming calls in a queue on our hosted VoIP phone system and attend the next one ASAP.

Call Barging

Call Barging

With our VoIP solutions for enterprise, monitoring and supervision is easy. Enter the conference bridge via call barging.

Get Local Phone Numbers

Get Local Phone Numbers

Get VoIP phone numbers with local area codes in over 58 countries. Attract new customers and earn their trust easily.

Smart Call Forwarding

Smart Call Forwarding

Use CallHippo’s corporate communication solutions to forward calls to multiple phones and boost customer support easily.

Team Collaboration (Manage Team)

Team Collaboration (Manage Team)

Manage it all from one place with the CallHippo hosted VoIP phone system. Calls, clients, teams, and departments. It’s all here!

Ring All

Ring All

Team members associated with a number will receive a call at the same time. Any one of them can start the conversation.

Call Recording

Call Recording

Help your support & sales teams get better with each call, with simplified call recording on CallHippo hosted VoIP phone system.

Voice Mail

Voice Mail

Missed calls? Never again. Receive voicemails on your CallHippo enterprise VoIP phone system-associated email & rest easy.

Call Analytics

Call Analytics

Learn what makes your most successful callers the best with advanced call analytics. Strengthen your sales + support teams.

On Hold Music

On Hold Music

Keep customers engaged with standard or custom on-hold music, available on CallHippo’s enterprise-level VoIP phone system.

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HOW DOES VOIP WORKS FOR BUSINESS?

VoIP has played an essential role in revolutionizing the way of communication. The wide range of capabilities provided by the VoIP system has significantly benefited the commercial and industrial sectors. In layman’s terms, we can say that VoIP is taking an audio signal and converting it into digital data for long-distance transmission over the internet. Let’s dive more in-depth to know how VoIP works

  • Codecs

It is the primary and crucial step for VoIP operation. With the help of an algorithm, VoIP converts the audio signal into digital data or packets in the transmission end and traverses it over the internet. These packets are converted back to the original audio signal at the receiver’s end. Codecs vary in sound quality based on different factors. It could be available bandwidth, computational requirements, and many more. Various platforms, services, phones, and other elements have different codecs. When two phones communicate, they negotiate as to which codec is suitable for seamless communication.

  • Packet Switching

Packet switching optimizes VoIP communication. It mitigates silent intervals during transmission. The network sends and receives the information/data only when it’s needed. The data packets are tagged with addresses that indicate the destination. Inside the packet, there is a file or information that has to be transmitted. Once sent in the digital network, it travels through various connections until it reaches the desired computer or mobile. VoIP system is inexpensive compared to the traditional phone system because the data gets coded and decoded easily. These codes/packets can travel longer distances and only gets decoded once it reaches the destination. It enables the computer to perform different tasks while the packet is being transmitted, thereby saving your time.

DIFFERENT WAYS OF MAKING CALLS USING VOIP PHONE SYSTEM

Analog Telephone Adapter (ATA)

With ATA, you can connect its one end to your telephone and the other end to your modem. It converts the audio signal into packets and transfers it over the internet until it reaches the desired receiver. It is the easiest and simplest way to communicate over VoIP. You can connect your old phone and ethernet cable with ATA. After the connection, power it to engage with the voice calls over the internet. 

Softphones

Basically, it is an application or software that you can download on your computer to make the calls. It is a backup calling platform that uses the same line as that of your desktop phone. The best part about it is that it’s not limited to your PCs or laptops, but you can also install it on your smartphones. The reason behind its popularity is that it leverages the existing features of the platform like in-built microphone, web-enabled camera, and many more to place the calls. 

IP Phone

The third way is using an IP phone. It is specially engineered for VoIP. Instead of using traditional connectors, this platform uses ethernet connectors for dialing and receiving the call. There are two types of IP phones available in the market. One that connects to your modem or router and second that wirelessly connects to the network. It uses internet connectivity to give a detailed insight into every phone call placed or received. 

VoIP is rising to immense popularity because of its ease of usage and seamless connectivity. You can set up the VoIP system in hardly four to five minutes, and also, it doesn’t require any technical skills to operate. If you are looking to streamline your communication, then adapting to VoIP is the smartest decision you could take.    

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