Senior Writer: Joydeep Das
Imagine how cool it would be if you could take those urgent business calls on your laptop while sitting at an internet caf? and never miss any critical client calls! How about receiving an important voicemail message directly in your inbox while on the move? Well, all of this and much more have been made possible today through the use of technology.
Technology has helped humans reduce several complexities in their lives, bringing simplicity, flexibility, and order into our daily tasks. An internet phone number is one of the many recent inventions that have a huge potential in transforming our lives forever. Besides the above perks, it has several applications in business communications, which has led to its widespread popularity across the globe.
Essentially, what an internet phone number does is route your phone calls via the internet, leading to better connectivity, cost-effective calling, and improved productivity. It also provides a host of advanced features that one cannot leverage from traditional phone systems, making them essential for businesses.
According to reports, new businesses that have switched over to internet phone services have reduced start-up costs up to 90%. Moreover, estimates from Gartner suggest that the price for this technology can decline up to 5% annually, which can help improve savings further.
Despite the constraints of internet or VoIP (Voice over Internet Protocol) calls, Future Marketing Insights suggested that the global number of internet calling subscribers will reach approximately 205 billion by 2020. This is due to the numerous advantages that an internet phone number can provide for a business.
So what exactly are the pros of using internet phone services for a business? Here are the main benefits that you can reap from getting an internet phone number for your business:
1 ) Improved Global Reach
Internet phone number helps you to reach out to potential customers all over the globe without opening new branches/offices. While all companies want to expand and cater to clients in every city, establishing new offices and recruiting fresh talent for each of them is pretty expensive, complicated, and time-consuming.
Expanding their business needs businesses to increase their spendings on infrastructure and phone setup, which can be controlled by using an internet phone number. Thus you can grow your business globally just by using VoIP services provided by internet phone numbers.
2 ) Reduced Telecommunication Costs
With global telecom prices rising steadily, the operating expenses for traditional phone services are becoming too much for most small and medium-sized enterprises. On the other hand, the cost of internet phone services is radically low compared to their conventional counterparts and requires almost no maintenance.
Having no hardware requirements allows internet phone service providers to charge much less and operate over industry guidelines. Furthermore, such businesses don’t have to pay extra for maintaining phone and data networks separately.
3 ) Remain connected without sharing your personal number
Using internet phone numbers allows you to keep your professional and personal life separate. Choosing to forward calls from your internet phone number to your mobile helps you keep your personal number private while still being accessible to clients all over the world. Moreover, business callers can reach you round the clock without knowing your private details.
4 ) Improved Business Agility & Flexibility
Internet phone numbers offer a variety of features that traditional phone systems. They help you make calls to and from any location using any digital device, ensuring that you never miss out on critical calls. Over 60% of the world’s population has internet connectivity today, and internet calling is a great way to reach out to new users and expand your user base every day.
Most VoIP providers today offer features such as voicemail recording and storage along with email integrations. This helps you send, receive and store all voicemails safely in your email inbox and access them instantly. This also enables customers to contact you if you are unavailable to take calls.
Internet phone numbers also allow you to transfer calls to multiple devices simultaneously. In addition, advanced call diverting features present in VoIP solutions help you transfer calls to different numbers based on the timing, query type, or location of the caller.
Virtual numbers can be created with various area codes to cater to clients in different areas. Additionally, it comes with voice broadcasting and on-hold music to further smoothen customer experience and improve promotional efficacy. On-hold music, in particular, is a great way to advertise products and offers apart from enhancing your caller engagement rates.
5 ) Make your business number permanent
As individuals, we have to change phone numbers multiple times. This could be due to connectivity issues, location, or other business requirements. Sadly, changing business phone numbers frequently can also make you lose some of your customers. You can surely let them know of your revised contract number, but customers fail to save the updated details in many cases. Thus, every time you change your business number, you lose on potential business opportunities.
Possessing an internet phone number for your business allows you to keep your contact details permanent. Whenever you change your phone number, you can simply modify the details in your call forwarding settings to get all business calls routed to your new number. This also means that you don’t need to change any contact information on your website, business cards, brochures, or other marketing materials each time you change your number.
Having an internet phone number comes with many advantages for businesses of all sizes. Not only can you manage calls better and improve overall communication, but its advanced features also help you retain your lost customers more efficiently while reducing efforts and costs. Thus owning such a virtual phone number is a great way to boost your business conversion rates, revenues, growth, and longevity.