Get Malaysia Virtual Phone Number

Want to capture Malaysian clientele intent on becoming a giant in the marketplace? A Malaysia virtual phone number guarantees a high level of credibility with local buyers while letting you stay connected from anywhere in the world. Don’t waste time setting up manual processes while you are building meaningful interactions with your customers.

  • Build real trust with Malaysian customers, leveraging the local numbers.
  • Save money while expanding your business outreach into Malaysia..
  • Make decisions backed by powerful call insights and analytics.
Get a Malaysia Virtual Phone Number
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What is a Malaysia Virtual Phone Number?

A Malaysia virtual phone number works like a regular Malaysian phone number, but it’s powered by cloud technology instead of traditional phone lines. This means you can receive calls from Malaysian customers on any device, like your smartphone, laptop, or office phone, no matter where you’re located in the world.

Search for a Virtual Phone Number for the Malaysia Country Code

Connect with Malaysian customers and build lasting relationships, no matter where you are.

  • local-icon Local
  • Toll-free-icon Toll-free
  • mobile-icon Mobile
Number Type Capabilities
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How to Get Malaysia Phone Number?

Setting up your Malaysia virtual number with CallHippo is simple. Here’s how you can get connected to Malaysian customers in just minutes.

Sign up with CallHippo icon
Sign up with CallHippo

Start by signing up with CallHippo; it's quick and doesn't require any technical skills. You'll get access to our full range of virtual phone number options designed to fit different business needs. The whole process takes just a few minutes.

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Choose the number type

Choose the Malaysia virtual phone number that fits your business. Whether you have a local, toll-free, or mobile option, we'll assist in finding one that clicks with your Malaysian audience and creates instant credibility with the customers.

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Configuration

Configure everything according to your requirements. Forward calls to any device you want and set professional voicemail messages. Your setup can integrate with your current business tools to ensure an easy operation. You can edit these configurations at any time, depending on your needs.

What are the Benefits of a Malaysia Virtual Phone Number?

CallHippo’s Malaysia virtual phone numbers transform how you connect with Malaysian customers, giving you powerful features that actually make business communication easier.

Local presence icon
Establish a Local Business Presence

Show up as a trusted local business in Malaysia, even when operating from across the globe.

Cost-effective icon
Cost-Effective Communication

Stop worrying about expensive international calling fees and the massive costs of setting up physical offices.

Flexibility icon
Flexibility and Remote Work

Take your Malaysian business calls anywhere, at home, while traveling, or working from a different country entirely.

No Geographical icon
No Geographical Limitations

Run your Malaysian operations from anywhere on Earth with an internet connection and cloud technology.

Enhanced Privacy icon
Enhanced Privacy

Keep your personal phone number private while still providing excellent customer service to Malaysian clients.

Route to Any Device
Route to Any Device

Send incoming calls to your smartphone, office phone, or computer based on your current location.

What are the Key Features to Look For in Malaysia Virtual Phone Number?

CallHippo’s Malaysia virtual phone numbers come loaded with features that make managing customer communication simple and professional.

Call Forwarding and Routing Icon
Call Forwarding

Automatically send incoming calls to whatever device you're using right now, mobile phone, office phone, or computer system.

SMS Icon
SMS Capabilities

Handle text messages just like calls, send and receive SMS using your Malaysia virtual phone number for customer support.

Voicemail to Email / Text Icon
Voicemail and Transcription

Never lose important messages again. Customers leave voicemails that get automatically transcribed and sent to your email for review.

Auto Attendant / IVR Icon
IVR (Interactive Voice Response)

Create professional phone menus that automatically route callers to the right person or department for faster and better service.

Call Recording
Call Recording

Keep detailed records of important business conversations for training your team, ensuring quality service, and meeting various compliance requirements.

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Analytics and Reporting

Analyze call performance data to see patterns, peak hours, and insights into customer behavior for better decision-making.

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AI-powered Call Summary

Get automatic summaries of your important calls so you can quickly remember key discussions and follow up with customers.

Call Monitoring Icon
Call Monitoring

Help your team deliver better customer service by listening in on calls when needed for training and ongoing quality improvement.

What are the Types of Malaysian Virtual Numbers?

Different types of Malaysian numbers work better for different business goals. Here’s what’s available and when each type helps the business perform well.

  • Malaysia Local Numbers
    Local numbers belong to specific Malaysian cities or regions. They’re perfect when you want to target customers in particular areas and show that you understand their local market effectively and build trust.
  • Malaysia National Numbers
    National numbers work across all of Malaysia without being tied to any specific city location. Great choice when you’re serving customers throughout the entire country and need a broader geographical reach for expansion.
  • Malaysia Mobile Numbers
    Malaysian mobile numbers feel familiar and accessible to customers who are used to calling and texting mobile phones daily. They’re especially good for businesses targeting younger demographics and modern consumers who prefer mobile communication.
  • Malaysia Toll-free Numbers
    Let your customers call you completely free, which removes any financial barriers to getting in touch with your business team. These numbers typically get higher response rates because there’s no cost worry for callers whatsoever.
Types of Malaysia Virtual Phone Number

Pricing

Bronze
$32
Per user/month billed annually
10 Day Free Trial

Ideal For Small Team

  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded. For manual calls only.
  • 1 Free Phone Number
    Each user gets one free phone number. A single number can be assigned to multiple users for making and receiving calls.
  • Smart Dashboard
  • Paid Call Recording
    Additional charges of $0.005/min are applicable.
  • Multiple Integrations
  • User Rights
  • Chat Support
Silver
$40
Per user/month billed annually
10 Day Free Trial

For Fast Growing Team

  • Everything in Bronze +
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded. For manual calls only.
  • Live Call
  • Role-based Access Control
  • Free Call Recordings
  • Pause-Resume Recording
  • After Call Work
  • Call Dispositions
Platinum
$48
Per user/month billed annually
10 Day Free Trial

For Larger Team

  • Everything in Silver +
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded. For manual calls only.
  • Auto Dialer (Power, Parallel & Speed to Dial)
    Telephony extra.
  • Unlimited QA Users
  • Voice Broadcasting
  • AI Reports / Analytics
    Smart reports that summarize user & call activity.
  • Single Sign On (SSO)
    Securely log into multiple apps with one set of credentials.
  • AI Smart DID Routing
  • Hide Number From Agent
  • Free Omnichannel Inbox
    Gmail Icon SMS Icon Whatsapp Channel Telegram Channel Facebook Messenger Instagram Channel
  • Call & SMS Automation
  • AI Chat Agents
  • AI Workflows
  • CSAT Score
  • Free Flow Builder
Enterprise

Talk To Us

Per user/month billed annually
Contact Sales

Ideal for Global Teams

  • Includes all features from past plans
  • Minimum 20 Users
  • Unlimited calling to 48 countries
  • Customized Add-ons for other countries & SMS
  • Power Dialer, Parallel Included
  • Speech Analytics Or CallHippo AI included
  • Priority Support
    1-hour response time guarantees, designated support team oversight, tailored proactive monitoring and 24/7 support.
  • Custom Reports
    Customised reports for tracking teams KPI's.
  • Custom Onboarding
    Personalised guidance for feature activation and better usage of core CallHippo features.
  • Custom data storage and API usage.
  • Developer Support
    Need Developer access for support required in software integration.
  • Dedicated Account Manager
  • Dedicated Compliance Support
    Tailored assistance from our Legal and Compliance teams to meet specific cybersecurity and documentation needs.
Basic
$0
Per user/month billed annually
  • Unlimited Users (Pay only for numbers)
  • Click To Dial
  • AI Global Connect
    Identify phone number's timezone before a call
  • Teams
    Assign teams to handle calls in sequence
  • Voicemail
  • SMS (Text messages) & MMS
Starter
$18
Per user/month billed annually
  • Everything in Basic + Telephony
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
  • 100 SMS (Text Messages)
    Standard A2P charges apply.
  • 1 Free Phone Number
    Toll-free number not included.
  • Basic Report Analytics
Professional
$30
Per user/month billed annually
  • Everything in Starter +
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
  • 500 SMS (Text Messages)
    Standard A2P charges apply.
  • Call Recordings
  • AI Reports / Analytics
    Smart reports that summarize user & call activity.
Ultimate
$42
Per user/month billed annually
  • Everything in Professional +
  • Unlimited Minutes (Includes Both Landline & Mobile Calling)
    Free minutes are shared by all account users. Calling on special and premium numbers are excluded.
  • 1000 SMS (Text Messages)
    Standard A2P charges apply.
  • Dedicated Account Manager
  • Custom Integrations
  • Single Sign On (SSO)
    Securely log into multiple apps with one set of credentials.

Ready to Create A Local Presence In Malaysia Now?

Get your Malaysia virtual number today and engage with clients with an enhanced professional image.

How to get virtual phone number?

Which are the Top Malaysia Virtual Phone Number Providers?

Malaysia virtual numbers give businesses a smart way to connect with local customers without the problems and expenses of traditional phone systems. They’re particularly valuable for companies wanting to test the Malaysian market or expand their reach affordably.

Tool Best For Trial Info Price
1
CallHippo Logo
CallHippo
Businesses seeking flexible virtual phone solutions with advanced features.
7-day free trial
Starts at $18/user/month Start Free Trial
2
Easyringer Logo
Easyringer
Small businesses need a simple, cost-effective virtual phone number solution.
7-day free trial
Starts at $10/user/month Explore More
3
Avoxi Logo
AVOXI
Growing businesses requiring advanced call management and international numbers.
30-day free trial
Starts at $20/user/month Explore More
4
Vonage Logo
Vonage
Businesses looking to expand globally with seamless communication features.
14-day free trial
Starts at $19.99/user/month Explore More
5
RingCentral Logo
RingCentral
Businesses of all sizes that need a complete cloud communication platform.
15-day free trial
Starts at $19.99/user/month Explore More
6
Aircall Logo
Aircall
Businesses needing cloud-based call management with CRM integration.
7-day free trial
Starts at $30/user/month Explore More

CallHippo

CallHippo offers Malaysia virtual numbers to build a local presence. It provides advanced call management features like forwarding, IVR, and real-time analytics. Manage calls from any device without physical infrastructure. Perfect for businesses of all sizes. Easily scalable to meet growing business needs.

Key Features

  • Call Forwarding
  • IVR (Interactive Voice Response)
  • Voicemail
  • Real-Time Call Analytics
  • Call Recording

Pros

  • Easy setup with no physical office or hardware required.
  • Real-time analytics for call management and performance tracking.
  • Flexible pricing plans for businesses of all sizes and budgets.

Cons

  • Limited integrations on lower-tier subscription plans.
  • Premium features come at a higher cost for advanced plans.

Pricing

  • Starts at $18/user/month

Easyringer

Easyringer offers simple virtual phone numbers, ideal for small businesses. It provides reliable call forwarding and SMS capabilities for smooth customer communication. The platform ensures no additional overhead. Great for small businesses needing effective communication solutions. Easily scalable for future needs.

Key Features

  • Call Forwarding
  • SMS Capabilities
  • Voicemail
  • Call Routing
  • Call Monitoring

Pros

  • Simple user interface for easy and quick setup and management.
  • Reliable call quality with minimal interruptions, especially for small businesses.
  • Affordable pricing for small to medium-sized businesses and startups.

Cons

  • Lacks advanced features compared to higher-tier providers.
  • Fewer integrations with third-party apps and tools.

Pricing

  • Starts at $10/user/month

JustCall

JustCall provides an all-in-one virtual phone system for Malaysia numbers. It helps businesses manage calls, SMS, and more via a single platform. CRM integrations streamline customer interactions. Designed for businesses looking to improve communication with clients. Ideal for companies aiming for efficient customer engagement.

Key Features

  • Call Forwarding
  • SMS and MMS Capabilities
  • Call Recording
  • Voicemail
  • Team Collaboration Features

Pros

  • Integrates easily with CRM tools and other business apps.
  • Excellent customer support with fast response and resolution times.
  • Mobile and desktop apps for flexibility and ease of use.

Cons

  • Higher pricing for smaller businesses with limited budgets.
  • Premium features are available only in higher-tier plans with additional costs.

Pricing

  • Starts at $25/user/month

Avoxi

Avoxi provides Malaysia virtual numbers with advanced call routing and IVR. It supports international phone numbers for global business reach. The platform is scalable to meet the needs of growing businesses. Perfect for companies looking for flexibility in call management. Avoxi enhances your global presence and communication efficiency.

Key Features

  • Call Forwarding
  • IVR (Interactive Voice Response)
  • Voicemail
  • Call Recording
  • Real-Time Analytics

Pros

  • Scalable solutions for expanding businesses with global reach.
  • Offers international phone numbers for a broader market presence.
  • Advanced call routing and analytics features for better call management.

Cons

  • Pricing can be higher for small businesses or startups.
  • Setup may be complex and time-consuming for new users.

Pricing

  • Starts at $20/user/month

Vonage

Vonage offers Malaysia virtual phone numbers with a focus on global communication. It provides advanced features like call forwarding, IVR, and real-time analytics. Vonage helps businesses integrate seamlessly with CRM tools. Ideal for companies looking to expand their reach and improve customer communication. Easily scalable to support business growth.

Key Features

  • SMS Messaging
  • Multiple Device Support
  • Call Routing
  • Voicemail to Email
  • Conference Calling

Pros

  • Great for businesses looking to expand globally with local numbers.
  • Easy CRM integration for better communication with customers.
  • Advanced call features like call forwarding and recording.

Cons

  • Higher pricing compared to other virtual phone systems.
  • Setup time can be lengthy for new users.

Pricing

  • Starts at $19.99/user/month

RingCentral

RingCentral offers an all-inclusive communication scheme that includes Malaysia virtual numbers. The features, such as call forwarding, voicemail, and team messaging, guarantee that the customer is not left behind at any time. It integrates CRM for higher productivity of teams. Thus, it suits businesses of all sizes searching for a reliable telephone system, foreseeing future growth and scalability.

Key Features

  • Call Forwarding
  • Voicemail
  • SMS Capabilities
  • Call Analytics
  • Team Messaging

Pros

  • Reliable call quality with minimal downtime for seamless communication.
  • Integrates well with CRM and business tools for enhanced productivity.
  • Scalable solution for growing businesses needing advanced features.

Cons

  • Pricing can be expensive, especially for small businesses.
  • Premium features are locked behind higher-tier plans.

Pricing

  • Starts at $19.99/user/month

Sonetel

Sonetel offers affordable Malaysia virtual phone numbers for small businesses. It’s perfect for entrepreneurs looking for an easy setup without physical infrastructure. The platform provides reliable call forwarding and voicemail services. Sonetel is designed to help businesses establish a local presence in Malaysia. It’s an ideal solution for cost-conscious startups.

Key Features

  • Interactive Voice Menus (IVR)
  • Number Masking
  • Call Queues
  • Call Transfers
  • Real-Time Dashboard

Pros

  • Affordable and easy-to-use solution for small businesses and startups.
  • Simple setup with no physical infrastructure or hardware required.
  • Reliable call forwarding and voicemail services for seamless communication.

Cons

  • Lacks advanced features compared to larger providers.
  • Limited integrations with third-party business tools.

Pricing

  • Starts at $5.99/user/month

Aircall

Aircall offers cloud-based call management with Malaysia virtual phone numbers. It includes call forwarding, IVR, and real-time analytics. The platform integrates well with CRM and support tools. Aircall is designed to streamline communication and provide a seamless customer experience. It’s scalable and ideal for growing businesses with complex needs.

Key Features

  • Call Forwarding
  • IVR (Interactive Voice Response)
  • Voicemail
  • Call Analytics
  • CRM Integration

Pros

  • Easy setup with a user-friendly interface for quick deployment.
  • Strong CRM integration for streamlined customer interactions and support.
  • Scalable, making it ideal for growing businesses with complex needs.

Cons

  • Pricing may be too high for small businesses or startups.
  • Limited integrations with some third-party apps and tools.

Pricing

  • Starts at $30/user/month

Free vs. Paid Virtual Numbers

Free numbers can be tempting. But when it comes to your business, free usually costs you more in the long run. So, here is a full comparison between free and paid virtual numbers.

Free Temporary Malaysia Virtual Numbers & Limitations

A free number is a lucrative option with a lot of limitations. These numbers are frequently shared among multiple users, which can lead to call quality issues, including dropped calls, poor audio, or connection failures. And because they’re temporary, you can’t build any real credibility. All in all, free numbers may risk your reputation and can result in a negative brand impression.

Paid Dedicated Malaysia Virtual Phone Numbers & Benefits

This isn’t an expense; it’s an investment in your business’s future. A paid, dedicated virtual number grants you crystal-clear calls, unmatched reliability, and the kind of professional polish that tells a customer you’re a professional brand. Plus, you unlock all the good features: call recording, AI-driven insights, unlimited minutes, and powerful integrations you need to scale.

Malaysia Virtual Phone Number Pricing

When selecting a Malaysia virtual number, the pricing can vary depending on certain factors. Being acquainted with these factors will allow you to select the ideal plan for your business. We break down below the factors influencing the cost of your virtual number.

Factors Affecting Cost


There are several factors affecting the price for your Malaysia virtual number: the type of number you choose, the features you select, and your usage volume are the major ones. These are considered to be the primary factors affecting price.

  • Number Type: Local, toll-free, and mobile numbers will all have different price structures.
  • Features: Advanced features such as call forwarding, IVR, voicemail, and analytics may push the price higher.
  • Usage Volume: High volumes of calls or additional services (e.g., international calls) may contribute to pricing.
  • Plan Type: Whether on subscription or pay-as-you-go mode will affect pricing.

Local vs. Toll-Free Numbers


The cost will vary depending on whether you need a local one or a toll-free number. Local calling is usually cheaper, while Toll-Free numbers are on the costlier side but free of charge for the customers. So, let’s look into the differences:

  • Local Numbers: Typically more affordable, as they are assigned to specific geographic locations within Malaysia. They are best for businesses that want to establish a presence in a specific area.
  • Toll-Free Numbers: These numbers allow customers to call for free, which can enhance accessibility and customer satisfaction. However, they tend to be more expensive due to the free call feature.

Per-Minute Rates vs. Unlimited Plans


Pricing also depends on how you prefer the billing of calls on your phone. Per-minute charges will be cost-effective for companies with lower call volumes. Unlimited options will offer greater value when call volumes increase. The details are as follows:

  • Per-Minute Rates: For low call volume businesses only. You pay only for calls you make or receive, thus cost-effective for occasional use.
  • Unlimited Plans: For high call volume businesses. These plans allow unlimited calls at a fixed rate, which saves you a lot of money if your company makes or receives frequent calls.

Use Cases for a Malaysia Virtual Phone Number

A Malaysia virtual number can be a valuable tool in many situations. Whether you’re running a business, working remotely, or living abroad, it offers flexibility and helps keep communication seamless. Below are some of the key ways a Malaysia virtual number can be used.

For Businesses


A Malaysia virtual number enables companies to maintain a local presence without the need for an actual office in the territory. This enables companies to engage with Malaysian customers, making communication easier and building trust. With the features of call forwarding and voicemail, businesses can pick up customer calls from anywhere.

Create a local presence in Malaysia without the need to set up actual offices.
Communicate professionally with customers using local numbers.
Manage customer calls efficiently from any location.

For Digital Nomads and Freelancers


Digital nomads and freelance professionals can utilize a virtual number Malaysia to communicate with local Malaysian clients. This is an easy way to target a local market without being physically present; hence very inexpensive to handle communications while staying anywhere.

Stay in touch with clients and partners in Malaysia without maintaining a physical office.
Keep work and personal calls separate using a local number.
Avoid high international call charges and reduce operating expenses.

For Expats and Individuals


For expats living outside Malaysia, having a virtual phone number will give them the ability to call business contacts in Malaysia. This is the most affordable way of staying in touch without the concern of international call rates.

Stay connected with people in Malaysia without expensive roaming charges.
Keep a local number for easy communication with those back home.
Separate personal and professional calls for more privacy.

AI & Automation Add-Ons

AI and automation tools can effortlessly handle all time-consuming tasks, so your team can focus on what actually matters. Here are some major add-ons of AI.

AI-Driven Insights for Customer Engagement

AI listens to your calls and instantly tells you how a customer feels, what their real problem is, and what they’re actually asking for. This isn’t just data. It’s a surefire intel that helps your team sound like they’ve known your customers for years.

Predictive Call Analytics to Identify High-Value Leads

Are you tired of chasing every single call just to see which lead converts? Our predictive analytics engine can help your sales team here. It automatically flags the calls that are most likely to convert into paying customers. So, you get to spend your time talking to the right people, every time.

Automated Post-Call Summaries & Actionable Insights

No more scrambling to remember what the client said. As soon as a call ends, CallHippo writes a summary for you. It highlights key points, next steps, and anything else you need to know. Your team can hang up and immediately move on to the next thing, knowing that every detail is taken care of.

“Thanks to the CallHippo team, we were able to resolve a tough issue with flagged phone numbers. As an EdTech startup, outbound calls are crucial for us. CallHippo’s solution not only improved our attestation score but also improved our answer rates and overall customer experience.”

Rostyslav Khanyk

Head Of Sales, Brighterly

Frequently Asked Questions

  • To purchase a Malaysia virtual number, you will need to visit the provider's site. Then, choose the number you want (local or toll-free). Pick out a plan that caters to your needs and enroll. Your number will be active immediately after registration..

  • Pricing depends much on what type of number one signs up for. Local numbers are usually cheaper to open than toll-free numbers. The prices generally range between $5 and $30 monthly. In the profusion of enhanced additional services, prices go up.

  • No, no physical SIM card is required. The virtual phone number is channeled through the internet. One is free to accept calls and messages on any device. No hardware is needed to use the number.

  • Yes, you can use it for SMS and OTP verification. The number will receive text messages, including one-time passwords. This makes it useful for online account setup. It works the same as a regular phone number for verification.

  • Yes, you can port your existing number to a Malaysia virtual number. You’ll need to contact your current provider to start the process. It may take a few days to complete the transfer. Once done, you can use your old number with the new provider.

  • A local number is tied to a specific area in Malaysia. A toll-free number allows customers to call without paying. Local numbers are more affordable, while toll-free numbers are more convenient for customers. Toll-free numbers are usually more expensive than local ones.

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